Cannot purchase scribing bundle

tjcd

Hi,

I cannot purchase scribing bundle in crown store. The system says I already purchased scribing bundle but the scribing skill is not collected.

Screenshot is attached.

Thank you.

LunaFlora

have you completed any of the quests?

tjcd

Yes. I purchased gold road DLC when it was released and tried ~1 hour and requested refund on steam. Now I got this in crown store if I want to purchase the questline.

LootAllTheStuff

If you swing by the Mage's Guild in Skingrad, is their a portal or an acolyte standing outside trying to get your attention?

Alternatively, if you hit a way station, pop up to the top level and zoom in to Eveyea, can you further drop into the Scholarium map and select the wayshrine there?

ZOS_GinaBruno

Assuming you have some other characters on your account, try switching to a different one from the one you were using before and you should be able to claim it for free. Let us know if that works?

tjcd

Using a different character to claim the bundle works. Thank you!