Can't see character on character creation

rickrodrigues

Hello you all, my problem is that i can't see my character when i'm gonna to create him
Can anyone help me?

Vistrix

Sounds slightly obvious but did you quit and try launching the game again?

I had the exact same issue but a restart solved it.

rickrodrigues

i've tried everything,i unninstaled and instaled again but nothing,any other sugestion?

Vistrix

Are you able to take a screenshot of the issue?

It may provide additional information.

Also, what graphics card do you have and do you have the latest video drivers?

rickrodrigues

rickrodrigues

and all the game is black, i can't see anything. i can see the HUD like the tips like press WASD to walk,things like that
And my graphics card is GTX 550 TI
And yes i updated the video card and still nothing

ZOS_RobertM

Could you provide a DxDiag?

rickrodrigues

Guys i fixed it by chanching something in the usersettings.txt.
What i did was changing SET GraphicsDriver.7 D3D9 TO D3D11