Kicked out every day

Kelenan7368

So my wife and I are being kicked from the game everyday. When we play together it kicks us both off simultaneously. The error code is 10.3 This has been happening daily for a couple of months now.
Does anyone know if this is a server or mod issue?
I been going through my few mods I have and turning them off does not seem to stop this.
Any Ideas or knowledge out there?

moderatelyfatman

Kelenan7368 wrote: »

So my wife and I are being kicked from the game everyday. When we play together it kicks us both off simultaneously. The error code is 10.3 This has been happening daily for a couple of months now.
Does anyone know if this is a server or mod issue?
I been going through my few mods I have and turning them off does not seem to stop this.
Any Ideas or knowledge out there?

Welcome to the group....
https://forums.elderscrollsonline.com/en/discussion/658253/zos-massive-spike-in-ping-lag-in-recent-days-what-gives/p124

There have been a number of DDoS attacks in the last year that has more adversely affected people outside of the US (by rerouting the connection to the PCNA server via Europe).

moderatelyfatman

Sarannah

If you are both kicked off at the same time continuously, take a look at your own network. It is most likely network congestion, your router overheating, or your router rebuilding your connection. Maybe a faulty/broken router even. Could also be a problem with assigning bandwidth. Just some things to look at, but network congestion is most likely.

For gaming, I would always advice a gaming router. These gaming routers have RAM, a CPU, and have more ways to deal with heat and data load. Even when too much data is being sent simultaneously, the router places it in a queue for processing instead of discarding those data packets. Which means that instead of dropping your connection because it cannot handle the load, it adds a few ms of ping latency to your connection only when it is under heavy load. Whereas a router that cannot handle the high data load, will break the connection.

PS: Had to replace my router a few weeks ago. After a power outage it still worked, but for some reason some connections(websites) did not work until a refresh. This router was broken, even though it seemed to function mostly perfectly fine!

Kelenan7368

Sarannah wrote: »

If you are both kicked off at the same time continuously, take a look at your own network. It is most likely network congestion, your router overheating, or your router rebuilding your connection. Maybe a faulty/broken router even. Could also be a problem with assigning bandwidth. Just some things to look at, but network congestion is most likely.

For gaming, I would always advice a gaming router. These gaming routers have RAM, a CPU, and have more ways to deal with heat and data load. Even when too much data is being sent simultaneously, the router places it in a queue for processing instead of discarding those data packets. Which means that instead of dropping your connection because it cannot handle the load, it adds a few ms of ping latency to your connection only when it is under heavy load. Whereas a router that cannot handle the high data load, will break the connection.

PS: Had to replace my router a few weeks ago. After a power outage it still worked, but for some reason some connections(websites) did not work until a refresh. This router was broken, even though it seemed to function mostly perfectly fine!

No its not our network, We had been with sparklight and experiencing this problem but we just changed to Google fiber and are still experiencing this problem.
I highly doubt it is a network problem between 2 different companies.

freespirit

Have you checked your router though?

My son brought a super high tech router some while ago.

I have never suffered DC's that often anyway but since the new router I just don't DC ever, reading the above comments I sort of wonder if that is because of the router my son purchased?

Sarannah

Kelenan7368 wrote: »

Sarannah wrote: »

If you are both kicked off at the same time continuously, take a look at your own network. It is most likely network congestion, your router overheating, or your router rebuilding your connection. Maybe a faulty/broken router even. Could also be a problem with assigning bandwidth. Just some things to look at, but network congestion is most likely.

For gaming, I would always advice a gaming router. These gaming routers have RAM, a CPU, and have more ways to deal with heat and data load. Even when too much data is being sent simultaneously, the router places it in a queue for processing instead of discarding those data packets. Which means that instead of dropping your connection because it cannot handle the load, it adds a few ms of ping latency to your connection only when it is under heavy load. Whereas a router that cannot handle the high data load, will break the connection.

PS: Had to replace my router a few weeks ago. After a power outage it still worked, but for some reason some connections(websites) did not work until a refresh. This router was broken, even though it seemed to function mostly perfectly fine!

No its not our network, We had been with sparklight and experiencing this problem but we just changed to Google fiber and are still experiencing this problem.
I highly doubt it is a network problem between 2 different companies.

Not your ISP's network, your own personal LAN network. If you experience this problem with multiple ISP's, the more it points to your home LAN network being the issue.

freespirit wrote: »

Have you checked your router though?

My son brought a super high tech router some while ago.

I have never suffered DC's that often anyway but since the new router I just don't DC ever, reading the above comments I sort of wonder if that is because of the router my son purchased?

Could be, routers have improved a lot over the years, especially gaming routers. Those prevent DC's under very high and constant load, which happens quite a bit with gaming(even more so if multiple devices are connected).

LadyGP

Kelenan7368 wrote: »

So my wife and I are being kicked from the game everyday. When we play together it kicks us both off simultaneously. The error code is 10.3 This has been happening daily for a couple of months now.
Does anyone know if this is a server or mod issue?
I been going through my few mods I have and turning them off does not seem to stop this.
Any Ideas or knowledge out there?

HI! You sound exactly like me. My spouse and I would get kicked off at the same time almost like clockwork. If you want to DM me I can give you some tools you can try to run and while you play and it will help nail down where the issue may be. Zos side, you side, ISP side.

BegoMblu

Sometimes, it's the addon that's to blame.

MreeBiPolar

Sarannah wrote: »

If you are both kicked off at the same time continuously, take a look at your own network. It is most likely network congestion, your router overheating, or your router rebuilding your connection. Maybe a faulty/broken router even. Could also be a problem with assigning bandwidth. Just some things to look at, but network congestion is most likely.

<snip>

It's not a router issue, it's specifically a ESO issue. Started about the same time the last update was deployed. When you have more than one player on the same network, it gets really finicky. When you run one, everything works perfect. Makes playing with family a PITA.

And it's totally network-independent, verified, nor it is add-ons or anything (also verified with add-ons disabled).

Edit: so far, the only way to mitigate it I found is to wrap each of the clients into a separate tunnel.

Sarannah

MreeBiPolar wrote: »

Sarannah wrote: »

If you are both kicked off at the same time continuously, take a look at your own network. It is most likely network congestion, your router overheating, or your router rebuilding your connection. Maybe a faulty/broken router even. Could also be a problem with assigning bandwidth. Just some things to look at, but network congestion is most likely.

<snip>

It's not a router issue, it's specifically a ESO issue. Started about the same time the last update was deployed. When you have more than one player on the same network, it gets really finicky. When you run one, everything works perfect. Makes playing with family a PITA.

And it's totally network-independent, verified, nor it is add-ons or anything (also verified with add-ons disabled).

Edit: so far, the only way to mitigate it I found is to wrap each of the clients into a separate tunnel.

Though this is possible, I would never assume this to be the case. It is better to troubleshoot and assume the issue is on the user's end.

PS: Could you maybe link to where ZOS verified this? I am interested in reading this, as it may help me suggest solutions to others.

LadyGP

MreeBiPolar wrote: »

Sarannah wrote: »

If you are both kicked off at the same time continuously, take a look at your own network. It is most likely network congestion, your router overheating, or your router rebuilding your connection. Maybe a faulty/broken router even. Could also be a problem with assigning bandwidth. Just some things to look at, but network congestion is most likely.

<snip>

It's not a router issue, it's specifically a ESO issue. Started about the same time the last update was deployed. When you have more than one player on the same network, it gets really finicky. When you run one, everything works perfect. Makes playing with family a PITA.

And it's totally network-independent, verified, nor it is add-ons or anything (also verified with add-ons disabled).

Edit: so far, the only way to mitigate it I found is to wrap each of the clients into a separate tunnel.

Have you ran pingplotter at all and tracked over a 24 hour period of time the network? This to me screams network side issue. Maybe it's Akamai (vast majority of people don't have an issue but some people are really prone to having issues when it's up).

Just looked and Akamai is up.. I'm not sure if it's always on but this could be a factor (although I doubt it).

My suggestion.. run pingplotter. I can help you if you need it. Please reach out.