PC EU - 2025 Content Pass Removed form the account

danko355 · June 18

Just logged in to discover that the game is prompting me to purchase the Content Pass AGAIN, despite having already bought it during early access. The provided link redirects me to a Steam page, which naturally states that it's already in my library. I'm unable to port to Solstice, so something clearly went wrong following the recent console update.

danko355 · June 18

Hmm, I just tried relogging, and everything seems to be back to normal now, probably just some kind of glitch. However, I did get a notification stating that 36 new Collectibles were added to my account, so my Content Pass access clearly switched off and then back on again.

ZOS_GinaBruno · June 18

danko355 wrote: »

Just logged in to discover that the game is prompting me to purchase the Content Pass AGAIN, despite having already bought it during early access. The provided link redirects me to a Steam page, which naturally states that it's already in my library. I'm unable to port to Solstice, so something clearly went wrong following the recent console update.

Could you pass along your UserID and platform/server, please? We'd like to dig into what might've happened earlier. Thanks!

danko355 · June 18

ZOS_GinaBruno wrote: »

danko355 wrote: »

Just logged in to discover that the game is prompting me to purchase the Content Pass AGAIN, despite having already bought it during early access. The provided link redirects me to a Steam page, which naturally states that it's already in my library. I'm unable to port to Solstice, so something clearly went wrong following the recent console update.

Could you pass along your UserID and platform/server, please? We'd like to dig into what might've happened earlier. Thanks!

Hi Gina, thanks for checking.
It’s a Steam PC EU account @danko355. I’ve already sent all the details to Kevin via DM.
So far, everything is working fine, no other issues to report. It was likely just a one-time glitch.