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Crown Store Mages Guildmaster Garb Hide Helmet Issue

Seravi
Seravi
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If you have Hide Helmet turned on you are either bald or have some really weird slicked back hair style that use to have a pony tail. It has been cut off and just a black spot remains. :/

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Edited by Seravi on June 12, 2025 4:16PM
  • Elvenheart
    Elvenheart
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    OMG 😱 😳

    I was looking forward to these robes! 😭
    Edited by Elvenheart on June 12, 2025 3:48PM
  • Seravi
    Seravi
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    Yea so was I. I generally don't wear a hat so this is a deal breaker for me. I tried it on several characters with different hair styles. Same result sadly. :(
  • Malyore
    Malyore
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    Bald looks good with those robes though I gotta say
  • Mattymoo92
    Mattymoo92
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    Hide helmet doesn’t work at all for me
  • Seravi
    Seravi
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    Malyore wrote: »
    Bald looks good with those robes though I gotta say

    Yeah it seems to only go bald on a few of the hair styles. My gal has the carnival hair so she goes bald. All my other characters have the painted head hair with the dark circle in the back. It looks really bad. Guess I won't be getting this costume. Shame it is a nice one. :)
  • Mattys04
    Mattys04
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    It'll probably get fixed, at least I hope so. It's not that expensive, so I bought it and wait till the fix comes for this amazing costume.
  • JJBoomer
    JJBoomer
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    Haven't encountered this. But I am unable to hide the hat it comes with by turning hide helmet on. The only thing that hides is is masks. Other hats won't replace it either.
    Edited by JJBoomer on June 12, 2025 9:40PM
  • tomofhyrule
    tomofhyrule
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    Seravi wrote: »
    Malyore wrote: »
    Bald looks good with those robes though I gotta say

    Yeah it seems to only go bald on a few of the hair styles. My gal has the carnival hair so she goes bald. All my other characters have the painted head hair with the dark circle in the back. It looks really bad. Guess I won't be getting this costume. Shame it is a nice one. :)

    It seems to be the standard 'hairstyle' you'd get if you had a hat. Most of them have something like a painted scalp under the hat so that's why that shows up, but then some others don't have a dedicated 'hat version' so it ends up bald.

    I'd guess that a fix will be coming for this, because this is absolutely unintended. But that fix definitely won't come until after it leaves the store. So... roll the dice and just wear it with the hat until then, or just don't get it?

    Maybe if ZOS fixes it, they'd bring it back sooner since there are probably people not buying it because of this.
  • CaptainRele
    CaptainRele
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    Additionally, if you use another hat with the costume, your hair will return... but it will be dyed the same color as the teal color slot of the costume.

    We have finally invented hair dye in ESO!

    kctw6kkrp2zv.png
    a0sdye82gh9r.png

    That said, hope it gets fixed soon. But at least it is funny.
  • MafiaCat115
    MafiaCat115
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    Additionally, if you use another hat with the costume, your hair will return... but it will be dyed the same color as the teal color slot of the costume.

    We have finally invented hair dye in ESO!

    kctw6kkrp2zv.png
    a0sdye82gh9r.png

    That said, hope it gets fixed soon. But at least it is funny.

    I really hope that this is a sign that hair dye would be doable and may come through intended means in the future. Even if I knew this would still work even after they (hopefully) fix the costume hair issue, I'd happy buy the costume.
    Still waiting for answers about class set aura behavior, and also hoping that one day hair dyeing will be an option. We know it's canon thanks to a book in the Manor of Masques! (House of Reveries: The Troupe)
    Proud owner of a Morrowind Banner of the 6th House (back when it actually meant something)
  • spartaxoxo
    spartaxoxo
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    Additionally, if you use another hat with the costume, your hair will return... but it will be dyed the same color as the teal color slot of the costume.

    We have finally invented hair dye in ESO!

    kctw6kkrp2zv.png
    a0sdye82gh9r.png

    That said, hope it gets fixed soon. But at least it is funny.

    This makes me wonder if the reason they haven't done hair dye is because it interferes with costumes lol.
  • Renato90085
    Renato90085
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    Additionally, if you use another hat with the costume, your hair will return... but it will be dyed the same color as the teal color slot of the costume.

    We have finally invented hair dye in ESO!

    kctw6kkrp2zv.png
    a0sdye82gh9r.png

    That said, hope it gets fixed soon. But at least it is funny.

    omg,i need buy this own my pink hair
  • zaria
    zaria
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    Get the same, I think it might be realted to the large colar who would clip longer hair?
    But then just use a shorter hair who is better than none
    Grinding just make you go in circles.
    Asking ZoS for nerfs is as stupid as asking for close air support from the death star.
  • opaj
    opaj
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    I was looking forward to this, but I'm not sure I'm willing to buy until we get confirmation from ZOS that it will be fixed. Have we heard anything?
    Edited by opaj on June 13, 2025 6:39PM
  • CaptainRele
    CaptainRele
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    They closed another forum discussion about this in the bug category, so they clearly know it exists.
  • MafiaCat115
    MafiaCat115
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    Decided to get the outfit gifted to me and have some fun with the hair dyeing before it is (probably) fixed. Seems like the dyed hair takes on the texture of the robes themselves, and that there are some patches of hair that either become invisible, or take the color of dye channel 3, like this photo shows with the teal on my now black haired Altmer: 2473z4h93bco.png

    Also, more photos of my toying around with hair dyeing. Please, ZOS, add hair dyeing officially! Or find a way to leave this cool quirk available while fixing the hide helmet removing hair bug!
    5awtgfai21dc.png
    gz71vlkujyj4.png
    te497v8irbcz.png
    8f2i0njadkhy.png
    wr6x22ietx00.png
    Still waiting for answers about class set aura behavior, and also hoping that one day hair dyeing will be an option. We know it's canon thanks to a book in the Manor of Masques! (House of Reveries: The Troupe)
    Proud owner of a Morrowind Banner of the 6th House (back when it actually meant something)
  • NoticeMeArkay
    NoticeMeArkay
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    "Let's keep the broken item on the store and sell it a couple hundred more times to oblivious players!"

    Zenimax, quite often even.
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