Monkey code not working on PS-EU

msetten · April 10

It seems that the code for the free monkey pet does not work. At least for me and several of my guild members. It says "CODE ENTRY FAILED - This code may have already been redeemed. Double-check your code and try again.".

And several of us tried it immediately after the code was released.

fizl101 · April 10

Have you tried it on the website rather than in game? There is an announcement in pinned posts that the in game redeem is twmporarily turned off and to redeem on the website

jrfk2 · April 10

failed for me in game and on bethesda.net .. classic .. shoulda just made it a drop like other pets .. sigh

fizl101 · April 10

https://forums.elderscrollsonline.com/en/discussion/675923/in-game-code-redemptions-temporarily-disabled-april-10-2025#latest

msetten · April 10

Thank you.That worked.

ZOS_CouchTato · April 10

For anyone else experiencing this issue, please refer to the article "What should I do if I receive a "Code Entry Failed" error when I attempt to redeem a promotional code in game?".

randconfig · April 10

Maybe there was a typo, did you try entering 2025ESOPoppy?

AlwaysDancing · April 10

This bodes well.

Free publicity monkey but the system can't handle it.