ESO subscription help

Sllocsredle

Hi, have had some of the weirdest accounting experiences as I am sure there are some others that have had similar issues as I wanted to write in here first to see if understanding can occur rather than sending in for a ticket for customer support

Okay, so there is some confusion I have with what an ESO subscription is as I try to pay each month sometimes forgetting the due date as the monthly payment automatically gets withdrawn from my bank account. Some might look at this as a complex accounting structure as I am confused with some parts of the payment method of paying each month vs yearly payments

The 4 questions I have are listed below as a basic template for paying

1.ESO+ subscription
2.ESO subscription
3.DLC, Furnishings, etc.
4.Chapter payment

1.I do not understand the difference between a non-paid monthly account vs. paid monthly account, the screen in game earlier showed something that I could go into an area once an ESO subscription was established, the assumption is just paying the regular $20 game pass in Xbox right?

2.I do not understand the above

3.I have paid every DLC imaginable in Steam and just some DLCs as Fallen Banners does not show in Crown Store as available, earlier I paid for the companion character Tanlorin as the character was written in the Crown Store as given for ESO+ membership, the thoughts are that I did pay Gold Road back in Steam; however not in Xbox, will that affect Fallen Banners without seeing the new DLC in the Crown Store?

4.The assumption is that Fallen Banners is not showing because the DLC is chapter specific? I do not really go into Gold Road territory, would buying the smallest tier for the chapter help for later future full new chapter such as Deluxe version or whatever the highest tier is available? The thoughts I have for buying the smallest version of Gold Road chapter is that will help buy the full version I am waiting for, am I correct with the thought to pay full version chapter as I bought the full version of High Isle years ago, the chapter buying is confusing

Hopefully this will help the payment understanding a little more with less confusion

RebornV3x

With ESO+ you get all DLC zones and DLC dungeons and last years chapter is included
Gold Road is a separate purchase for now and might be be included with ESO+ in the future like Necrom, before it

Fallen Banners is currently exclusive for ESO+ for reasons. Think of it as an early access for having ESO+. Fallen Banners is a DLC dungeon pack that has absolutely nothing to do with Gold Road or any other previous chapters. I think Fallen Banners will be available to by with crowns sometime after April 11th

You will need to either buy the game outright or purchase Xbox Gamepass to play the base game if you want to do any dlc zones or dlc dungeons you have to pay for ESO+ too. So if you want to do Fallen Banners you need ESO+ or wait till April 11th with crowns.

Sllocsredle

@RebornV3x

How do I get ESO+ membership? Is game pass in Xbox not paying for ESO+?

Sllocsredle

Earlier past couple, have always had ESO+ that is the assumption, is there something I am missing?

Sllocsredle

@RebornV3x
Thanks for responding, I do not know if you are an Xbox player, the question that I have is how much does an ESO+ membership cost each month without taxes because Xbox has been charging different prices in the last couple months in the Crown Store. I would like to know if the price is no more than $20 or if there is some sort of hidden fee I am unaware about because I do not complain about a total monthly fee, makes sense to me now with Fallen Banners with April 11th in the Crown Store, so is by paying the Game Pass monthly fee good enough?

Sllocsredle

So I still have questions about ESO+

The two last questions are if I can get ESO+ functioning again because I see ESO+ available to be paid, weird how I have had ESO+ working before, I just want the program to work and get paid obviously, I do not understand still

1.Paying ESO+ on Xbox in game screen
2.Paying ESO+ on the site

I do not understand though, so I understand that having ESO+ available gives 1650 extra Crown points rather than the original 1000 Crown Points, was that a grandfathered plan that went away? I want to see the light at the end of the tunnel

Here in the site, the time mechanism for counting down the days stops at about 27 days left til membership is due, what this explains is that this has been on there for years, the misunderstanding I have is will the site see if I pay ESO+ on this end, y‘all can probably gather I am a keeper of days, so this is a wonderful way for everyone to see how the payment system kind of works, this is like the last thing I could ever think any player could play, the last question since Gold Road is paid now in Steam and Xbox, how does PlayStation fit into the payment system without being able to have ESO played, probably another discussion, is there much more that can be written about ESO+ or does this sum up about every detail in a nutshell?

Sllocsredle

I am happy even though struggling, thinking about PlayStation now

fizl101

If you are playing on xbox, your eso+ time in your screenshot is not relevant, as you aren't using your pc account you would be using your xbox account. I play on playstation but a quick google tells me that ESO+ is £8.99 a month in the UK for xbox. This is separate to paying for xbox live (or ps+ on playstation)

Dagoth_Rac

You have to purchase ESO+ for your XBox. Your screenshot seems to show a PC/Mac purchase of ESO+. That will not work. It is like purchasing ESO+ for Playstation and expecting it to work for Xbox. Completely different servers and network than Xbox.

There is no such thing as an "ESO subscription". It is a completely online game and you will need to purchase the online access perk for your XBox account. That is just for online gaming through XBox in general, and is not an ESO specific thing.

The only ESO specific subscription is ESO+, which gives access to all DLCs and all Chapters except most recent (Gold Road). I do not know specifics of purchasing this for Xbox.

I am a little confused by your mentions of both Steam and XBox. Steam uses the PC/Mac game servers. Are you playing on both PC and Xbox? Or expecting to be able to reach the PC/Mac servers through XBox or vice versa? For all intents and purposes, PC/Mac/Steam ESO is a completely different game than Xbox ESO is a completely different game than Playstation ESO.

JustLovely

I added ESO+ for the first time in years for the event. I'm regretting it already, but I did notice that one month according to ZOS is only 29 days. You don't get a full month from the sub. You get 29 days. That's a day or two short of a month even though they say it's a month.

Sllocsredle

Thanks @Dagoth_Rac playing on Xbox to me is Mac, going to try to pay ESO+ earlier today as the system has been set up for me on PC side, the point I was trying to make for a short explanation is because Fallen Banners DLC is not showing up on screen, it is the hope to stay on PC that makes things less complicated when there are bugs/errors that can be explained, I had to switch to only being on Microsoft side, think the time pause screen indicates from Steam, the assumption is Steam takes care of that part of the system for PC/Mac

Sllocsredle

@JustLovely What console do you play on that will help us understand better, I am almost at the top of the tier, just like @Dagoth_Rac wrote about the subject there is no such thing as a "ESO subscription", I believe we do have to pay a subscription, not sure where you are, please keep up because that pays us back

Sllocsredle

Such a blessing y'all, ESO+ is working, such a reassurance, the extra Crown Points did show up whatever the point numbers are available, think 1650 Crown Points each month like written before, I won't show the picture live as I am gearing towards PlayStation, not sure why Fallen Banners is not showing up that will be fun to see how the pictures process for us with ESO+ is like a badge, and helps the system. In my circumstance I am going to try and go live with a handheld that is not really known, the picture in here is important because that is ESO graphics, I will not pay ESO+ in PlayStation as I was paying twice earlier as now paying twice @JustLovely we shouldn't have to pay for an extra console as some think and this is going to be fun seeing how the company develops through the new ESO Direct that is like coding to me

LootAllTheStuff

I'm assuming from some of their posts that OP is using XBox Gamepass for PC (https://www.xbox.com/en-US/xbox-game-pass/pc-game-pass or regional equivalent) and playing on a Mac. I believe GamePass ultimate also covers both console+PC, but it is technically possible to have Gamepass and not own a console. It wouldn't surprise me if that also makes subscriptions and purchases a little more complicated...

@Sllocsredle - I think the version of ESO covered by Gamepass does include certain areas beyond the base game, including Vvardenfell. But as others have noted everything else requires either ESO+ or individual purchase. If you accidentally subscribed for ESO+ on the wrong platform or account, you would likely need to open a support ticket to get that resolved.

Edit to add: to access Fallen Banners on your Mac through Gamepass for PC, you would need to have an ESO+ subscription linked to the same account.

JustLovely

Sllocsredle wrote: »

@JustLovely What console do you play on that will help us understand better, I am almost at the top of the tier, just like @Dagoth_Rac wrote about the subject there is no such thing as a "ESO subscription", I believe we do have to pay a subscription, not sure where you are, please keep up because that pays us back

I'm on PC. I don't own a gaming console.