Playstation network outages are just one more reason to offer platform account transfer services.

pecheckler · February 8

Can Zenimax please reconsider selling us account platform transfer services?

It would certainly bring back a great many players. Not to mention generate a lot of revenue. I know many people that would play again if they could just transfer from their former platform to their current platform of choice.

Considering Microsoft now owns Zenimax, and Microsoft is now going all-in on multi-platforms compatibility releases and shunning xbox exclusivity... the only roadblock I can see would be Sony not wanting to lose players.

tomofhyrule · February 8

pecheckler wrote: »

Can Zenimax please reconsider selling us account platform transfer services?

It would certainly bring back a great many players. Not to mention generate a lot of revenue. I know many people that would play again if they could just transfer from their former platform to their current platform of choice.

Considering Microsoft now owns Zenimax, and Microsoft is now going all-in on multi-platforms compatibility releases and shunning xbox exclusivity... the only roadblock I can see would be Sony not wanting to lose players.

Which is probably a huge roadblock, tbh. Knowing Sony, I wouldn't be surprised if they actually lawyered up to prevent people from leaving their platforms.

The way ESO's server architecture is, adding crossplay (while it'd be nice) is definitely not going to be some trivial task. I could see them eventually offerring server transfers as a service, but they would have to build a mechanism to get a transfer to a populated server (every transfer they've done is to an open server, so there is no precedent to transfers to a populated one). And we've seen last year when they had the PTS debacle that it's rife with problems that need to be addressed.

If they could conceivably get that working and make on demand transfers happen, that would really help a lot. But I could absolutely see Sony trying to prevent that too.

gamma71 · February 8

They allowed transfers from pc to Xbox and PlayStation when consoles went live like in 2015 so it can be done

Maitsukas · February 8

gamma71 wrote: »

They allowed transfers from pc to Xbox and PlayStation when consoles went live like in 2015 so it can be done

Because the servers were completely empty back then. PTS is a good example of why there aren't PC-NA and PC-EU guild and player data at the same time, as everything gets wiped at Week 1 and Week 3.

virtus753 · February 8

gamma71 wrote: »

They allowed transfers from pc to Xbox and PlayStation when consoles went live like in 2015 so it can be done

They have addressed this point repeatedly.

https://help.elderscrollsonline.com/#en/answer/25807

pecheckler · February 8

Maitsukas wrote: »

Because the servers were completely empty back then.

virtus753 wrote: »

gamma71 wrote: »

They allowed transfers from pc to Xbox and PlayStation when consoles went live like in 2015 so it can be done

They have addressed this point repeatedly.

https://help.elderscrollsonline.com/#en/answer/25807

Yes, i've heard that defense on behalf of Zenimax before. Empty database = easy mode transfers, we get it.

Doesn't change the fact that ESO's competition offers account platform transfers, realm/server transfers, means to login on different platforms with the same saved characters, and even cross-platform play,

What I made this thread for is to ask Zenimax to put in the effort to reconsider their previous stance and move forward to implement a transfer service. It's what is best for customer satisfaction and if done right could yield profit both is the sale of the service and the increase in number of returning players.

virtus753 · February 8

pecheckler wrote: »

Maitsukas wrote: »

Because the servers were completely empty back then.

Yes, i've heard that defense on behalf of Zenimax before. Empty database = easy mode transfers, we get it.

Doesn't change the fact that ESO's competition offers account platform transfers, realm/server transfers, means to login on different platforms with the same saved characters, and even cross-platform play,

It’s Zenimax’s official response, so dismissing it only as others using it on Zenimax’s “behalf” is not an accurate characterization. They are speaking for themselves there on that page. It is consistent with what we see in game with the PTS, as Maitsukas pointed out, but the reasoning comes from ZOS directly.

Your desire for them to implement this doesn’t change the fact that a new tool (i.e. more time and resource investment) is required because ZOS literally cannot do what people think they can do right now. Many people incorrectly assume that transfers now are technically the same as transfers then. That isn’t the case, and that’s what we’re pointing out. Yes, ZOS *could* do these transfers if they *were to* develop the tool. (Speaking literally with the “could” - negotiations with other parties would determine what they would be allowed to do.) They say they haven’t done so and don’t plan to.

Now plans do change, and they have certainly done things in the past they had previously said they didn’t plan to. So this is not to say that your request is invalid. They could change their mind at some point - they have certainly seen this request come up many, many times over the years.

It is to say, though, that specific claims that they *can* currently do the transfers from a technical perspective are almost certainly incorrect and should therefore not be offered as fact.

pecheckler · February 8

virtus753 wrote: »

pecheckler wrote: »

Maitsukas wrote: »

Because the servers were completely empty back then.

Yes, i've heard that defense on behalf of Zenimax before. Empty database = easy mode transfers, we get it.

Doesn't change the fact that ESO's competition offers account platform transfers, realm/server transfers, means to login on different platforms with the same saved characters, and even cross-platform play,

It’s Zenimax’s official response, so dismissing it only as others using it on Zenimax’s “behalf” is not an accurate characterization. They are speaking for themselves there on that page. It is consistent with what we see in game with the PTS, as Maitsukas pointed out, but the reasoning comes from ZOS directly.

Your desire for them to implement this doesn’t change the fact that a new tool (i.e. more time and resource investment) is required because ZOS literally cannot do what people think they can do right now. Many people incorrectly assume that transfers now are technically the same as transfers then. That isn’t the case, and that’s what we’re pointing out. Yes, ZOS *could* do these transfers if they *were to* develop the tool. They say they haven’t done so and don’t plan to.

Now plans do change, and they have certainly done things in the past they had previously said they didn’t plan to. So this is not to say that your request is invalid. They could change their mind at some point - they have certainly seen this request come up many, many times over the years.

It is to say, though, that specific claims that they *can* currently do the transfers from a technical perspective are almost certainly incorrect and should therefore not be offered as fact.

World of Warcraft has sold transfer services for 18 years. They've made millions off them. Microsoft now owns World of Warcraft and Elder Scrolls Online. So I will just continue to hope that Zenimax's new corporate overlords will see the easy method of printing money before them, and force the ESO developers to get working on developing the means to offer transfer.

SeaGtGruff · February 8

pecheckler wrote: »

Doesn't change the fact that ESO's competition offers account platform transfers, realm/server transfers, means to login on different platforms with the same saved characters, and even cross-platform play,

But "ESO's competition" may have designed their databases to be cross-platform from the get-go. I don't think that's workable with ESO's databases. I mean, heck, we can't even play cross-server on the same platform, such as playing on PC NA with our PC EU characters, and vice versa. The existing databases would probably need to be merged together to allow for the kind of cross-platform play that people are asking for.

gamma71 · February 8

X box has figured it out you can play Wow and other PC games using GeForce now. I've played ESO on all platforms x box PC PS and PS is the worst a proper fit for Zos.

SeaGtGruff · February 8

gamma71 wrote: »

X box has figured it out you can play Wow and other PC games using GeForce now. I've played ESO on all platforms x box PC PS and PS is the worst a proper fit for Zos.

But being able to play the PC version of ESO on Xbox via GeForce NOW doesn't let players use the existing characters they've created on their consoles, does it? I mean, if they don't already have a PC account for ESO and some characters on one of the PC servers then they'll have to start the game over from scratch, right?

Also, if the Xbox service were down the way PlayStation is right now, would Xbox users still be able to access GeForce NOW?

Just asking, since the whole thing sounds intriguing.

Eirikir · May 5

pecheckler wrote: »

Maitsukas wrote: »

Because the servers were completely empty back then.

virtus753 wrote: »

gamma71 wrote: »

They allowed transfers from pc to Xbox and PlayStation when consoles went live like in 2015 so it can be done

They have addressed this point repeatedly.

https://help.elderscrollsonline.com/#en/answer/25807

Yes, i've heard that defense on behalf of Zenimax before. Empty database = easy mode transfers, we get it.

Doesn't change the fact that ESO's competition offers account platform transfers, realm/server transfers, means to login on different platforms with the same saved characters, and even cross-platform play,

What I made this thread for is to ask Zenimax to put in the effort to reconsider their previous stance and move forward to implement a transfer service. It's what is best for customer satisfaction and if done right could yield profit both is the sale of the service and the increase in number of returning players.

White Knights are gonna white knight bro. Ignore them. I'm all for this. I love this game but with the years and money i sank into my ps4 account, not to mention the items that would be impossible to have, I refuse to start over. I paid a sub for years and bought stuff all the time in the shop and stopped when I flipped to steam. I would pay the fee to move and go back to m,y old spending habit. They just need to take the money. I'm 100% behind you mate.