Does anyone else seemingly randomly get removed from the dungeons que?

Hypertionb14_ESO · February 2

With the que times being what they are, even on my tank which usually pops instantly sometimes a longer wait will be ended with the audio que for finding a group but me just suddenly not being in que at all and being on cooldown to restart the que..

its bad enough that it can happen on tank, but healer taking longer and DPS taking as long as half a hour in the first place? Its become a surprisingly common issue for me. I never fully walk away while in que. usually I watch something on youtube using my phone so the game stays front and full screen. less commonly (as I am typing this) the game is in the background while a minimized browser tab is being used so i can see the QUE prompt in the background.. I know I'm not just missing the prompt EVERY TIME this happens, I am just randomly getting kicked out of the dungeons finder.

I have 6 fully geared characters. 2 tanks, 1 healer, 3 dps.. this bug combined with the extreme waits for DPS mean I usually only get anything done on my tanks and healer... if I dare to want to use my DPS arcanist I spend 20minutes min before the bug potentially resets that wait... I haven't even recently bothered to re-equip my NB with a new stamina set... I have no plans to make any more dps characters because the finder is so unreliable so I'm gonna make a healer Warden and Tank Necromancer when i get around to leveling those 2.

Its just, beyond frustrating to wait so long only to have to restart the QUE, please tell me I'm not the only one this happens too.

AzuraFan · February 2

I don't think the long wait times are a bug, unfortunately. I think either there aren't enough dungeon instances being spun up, or the population doing dungeons is low and hence the long wait times.

Usually the queue pops for me, but because I'm DPS, there can be a long wait (upwards of 40 minutes). But there have been a handful of times when the queue just never popped.

Also, if you get the ready check, but someone else declines and it says you're now at the front of the queue, there's a 50% chance the queue will never pop again. Really, really annoying when you've already been waiting for 30 minutes. If it happens again (someone declines), there's an even greater chance the queue will never pop for you.

So...when that happens, I wait 5 minutes. If the queue hasn't popped, even though I'm at the front, I leave the queue and either log off, or queue again. It depends on how long I already had to wait. In my experience, if the queue is going to pop when you're "at the front of the queue", it will do so within 5 minutes. If it doesn't, you're in never-never land.

So yeah, the queue can be buggy. Annoying because of the long wait times, but it's what we're stuck with right now.

ETA: However, I can only think of one time when I was removed from the queue and I'm still not sure if I missed the prompt. I find the audio cue is too subtle. Just a whoosh. It should be louder or more obvious somehow.

Sarannah · February 2

Have been leveling some characters with random dungeons on PC NA this week. Haven't had any issues with the random dungeon queues, the wait times are usually about 3-7 minutes for dps. All seems fine to me, never dropped out of queue for it to pop.

Could it maybe be an add-on causing this behaviour?

AzuraFan · February 2

Sarannah wrote: »

Have been leveling some characters with random dungeons on PC NA this week. Haven't had any issues with the random dungeon queues, the wait times are usually about 3-7 minutes for dps. All seems fine to me, never dropped out of queue for it to pop.

Could it maybe be an add-on causing this behaviour?

I don't use addons. But I also haven't been queueing for RND. I usually queue for whatever the pledges are. Also on PC/NA. I've found that the queue times haven't been so bad lately, but still up to 20-25 minutes for me. We might play at different times.

Warhawke_80 · February 2

AzuraFan wrote: »

I don't think the long wait times are a bug, unfortunately. I think either there aren't enough dungeon instances being spun up, or the population doing dungeons is low and hence the long wait times.

Very True...most folks I talk to are just patiently waiting for Dungeon story mode...even though the devs are working on it, I think we still have at least a year before it shows up.

Desiato · February 2

I queue in for a few randoms every day and they work every time, but sometimes it takes a while.

Hypertionb14_ESO · February 2

not long after i made this, i saw it happen.

all normal indicators of the ready screen were missing but the mission indicator on the top right..
things that failed for me include,

Screen fade
F to ready prompt
Sound effect notification

the only indication I had until it dumped me out of the que was that the mission had changed from "Queued" to "Ready". I had about 5 seconds from when I noticed that change and when it dumped me out of the que.

AzuraFan · February 3

Hypertionb14_ESO wrote: »

not long after i made this, i saw it happen.

all normal indicators of the ready screen were missing but the mission indicator on the top right..
things that failed for me include,
Screen fade

F to ready prompt

Sound effect notification

the only indication I had until it dumped me out of the que was that the mission had changed from "Queued" to "Ready". I had about 5 seconds from when I noticed that change and when it dumped me out of the que.

It depends on what you're doing when the queue pops. The prompt doesn't always stay on the screen. It can go away, and all that's left is a notification indicator. I don't know what makes that happen, but it's happened to me a few times. The notification indicator is easy to miss because it's tiny, and the audio cue when the queue pops is also easy to miss because it's pretty soft, especially if you're in a busy area. It gets lost in the noise.

I was in combat once, doing a WB with other players, and I didn't even notice the queue had popped until the WB went down and I saw that I wasn't in the queue anymore. There were a lot of combat effects and I was firing skills, so I'm guessing the prompt quickly went to a notification and the audio cue that came with the prompt was drowned out by all the combat effects. ZOS should make the queue popping more obvious. Nothing obnoxious, but a "whoosh" doesn't cut it, and something should be left on the screen that's noticeable.

ETA: I wasn't grouped when doing the WB. Grouping automatically drops you from the queue.

katanagirl1 · February 3

AzuraFan wrote: »

Hypertionb14_ESO wrote: »

not long after i made this, i saw it happen.

all normal indicators of the ready screen were missing but the mission indicator on the top right..
things that failed for me include,
Screen fade

F to ready prompt

Sound effect notification

the only indication I had until it dumped me out of the que was that the mission had changed from "Queued" to "Ready". I had about 5 seconds from when I noticed that change and when it dumped me out of the que.

It depends on what you're doing when the queue pops. The prompt doesn't always stay on the screen. It can go away, and all that's left is a notification indicator. I don't know what makes that happen, but it's happened to me a few times. The notification indicator is easy to miss because it's tiny, and the audio cue when the queue pops is also easy to miss because it's pretty soft, especially if you're in a busy area. It gets lost in the noise.

I was in combat once, doing a WB with other players, and I didn't even notice the queue had popped until the WB went down and I saw that I wasn't in the queue anymore. There were a lot of combat effects and I was firing skills, so I'm guessing the prompt quickly went to a notification and the audio cue that came with the prompt was drowned out by all the combat effects. ZOS should make the queue popping more obvious. Nothing obnoxious, but a "whoosh" doesn't cut it, and something should be left on the screen that's noticeable.

ETA: I wasn't grouped when doing the WB. Grouping automatically drops you from the queue.

On console at least, if you are in combat you will not see notifications for the queue pop or for group invites. They don’t show until you leave combat, if you are lucky enough to do so before the timer expires. At least the group invite has a sound effect you can hear though you still don’t get the prompt for accepting. (This is in Cyrodiil.)

Yeah, the soft “woosh” sound is too soft, they should use the same “cha ching” sound when the Cyrodiil queue pops for the group dungeon queue pop.

Orbital78 · February 3

If you move between zones and your queue pops it will remove you from queue, or if you're in a longer fight you might not notice. Once you get a full stickerbook, source transmutes in a more efficient way, and motif prices have bottomed out, there isn't much drive for players to do random dungeons unless they just really enjoy doing them.

I have been doing specific queues for missing quest dungeons this week and they are always almost instant queue pops.

AzuraFan · February 3

katanagirl1 wrote: »

On console at least, if you are in combat you will not see notifications for the queue pop or for group invites. They don’t show until you leave combat, if you are lucky enough to do so before the timer expires. At least the group invite has a sound effect you can hear though you still don’t get the prompt for accepting. (This is in Cyrodiil.)

Yeah, the soft “woosh” sound is too soft, they should use the same “cha ching” sound when the Cyrodiil queue pops for the group dungeon queue pop.

I didn't know that. The WB fight was long (it was Deepreave Quag? the one in Apocrypha - one of the worst in the game) so it's entirely possible that it went straight to a notification, which is easy to miss. I'll be in combat a lot when I'm in the queue. With queue times upwards of 30 minutes (sometimes more) for DPS, does ZOS expect us to just sit around and wait? The prompt really does need to be made more obvious, even when in combat. I would have left for the dungeon and gone back for the WB another time, especially if I'd been in the queue for a while.

The queues times are likely long for DPS (especially when queueing for a specific dungeon) because there just aren't enough players queueing for randoms. Another reason for ZOS to finally add scaling to instances.

AzuraFan · February 3

Orbital78 wrote: »

I have been doing specific queues for missing quest dungeons this week and they are always almost instant queue pops.

As a DPS, I've only had an instant queue pop twice (which is why I remember them). And I do 1-2 dungeons through the queue every day.

Orbital78 · February 3

AzuraFan wrote: »

Orbital78 wrote: »

I have been doing specific queues for missing quest dungeons this week and they are always almost instant queue pops.

As a DPS, I've only had an instant queue pop twice (which is why I remember them). And I do 1-2 dungeons through the queue every day.

Oh I only do support queues since they pop fast, I can solo most of the dungeons anyway. I figure help a few random new players mayhaps on the way.

katanagirl1 · February 3

AzuraFan wrote: »

katanagirl1 wrote: »

On console at least, if you are in combat you will not see notifications for the queue pop or for group invites. They don’t show until you leave combat, if you are lucky enough to do so before the timer expires. At least the group invite has a sound effect you can hear though you still don’t get the prompt for accepting. (This is in Cyrodiil.)

Yeah, the soft “woosh” sound is too soft, they should use the same “cha ching” sound when the Cyrodiil queue pops for the group dungeon queue pop.

I didn't know that. The WB fight was long (it was Deepreave Quag? the one in Apocrypha - one of the worst in the game) so it's entirely possible that it went straight to a notification, which is easy to miss. I'll be in combat a lot when I'm in the queue. With queue times upwards of 30 minutes (sometimes more) for DPS, does ZOS expect us to just sit around and wait? The prompt really does need to be made more obvious, even when in combat. I would have left for the dungeon and gone back for the WB another time, especially if I'd been in the queue for a while.

The queues times are likely long for DPS (especially when queueing for a specific dungeon) because there just aren't enough players queueing for randoms. Another reason for ZOS to finally add scaling to instances.

Yes, I typically wait 30 minutes and I just stand there in one place to avoid queue bugs. Sometimes just switching zones will cause the queue to stall or drop you out of it. It’s incredibly boring to just stand there which is why I haven’t queued in a long time. No, I don’t have friends or guildies to run with anymore.

Hypertionb14_ESO · February 5

i am genuinely just standing in one place, in a no npcs to fight social zone, like eldenroot interior.. there is no combat to hide the prompt, nor is there any zone changing.

just standing there.. poof, no more que..

barney2525 · February 6

I have never been removed from a dungeon que.

(psst .... what's a dungeon que ?