pc eu cant login

evymyu233 · December 14

i can login this morning,now it says my id does not exist or password is wrong.

MrGarlic · December 14

I have four accounts and I have the exact same issue with my main account. The other three I can log into.

I can log in to the accounts page though so my password and login information is still correct.

joergino · December 14

Same here, main account can't log in, account no. 2 got in.

PurpleMermaid · December 14

Same problem, can't login on EU... (and I only have 1 account)

Ephemeraldeception · December 14

I really wonder what service monitoring Zos has in place. End users always seem to detect issues on all layers long before the service owner does and they can never tell if its isolated, fully down or otherwise.

Their customers are the monitoring solution, no wonder their terms and conditions are so poor. At least its consistent with the poor level of service.

ZOS_GinaBruno · December 14

Ephemeraldeception wrote: »

I really wonder what service monitoring Zos has in place. End users always seem to detect issues on all layers long before the service owner does and they can never tell if its isolated, fully down or otherwise.

Their customers are the monitoring solution, no wonder their terms and conditions are so poor. At least its consistent with the poor level of service.

We have a ton of internal monitoring and the teams - including a NOC - who investigate these issues aren't always the same ones that put up forum messaging. Thank you.

baratron · December 14

ZOS_GinaBruno wrote: »

We have a ton of internal monitoring and the teams - including a NOC - who investigate these issues aren't always the same ones that put up forum messaging. Thank you.

My husband's been a systems administrator for over 25 years and, believe me, no customer would want to see the standard sysadmin response to problems

They need to be filtered through at least one layer of Community Support to get them fit for the outside world!