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No Ouroboros Crate for the last Bethesda stream

Rishikesa108
Rishikesa108
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I've watched the last Cozy Cooking Stream, and I was able to claim one Ouroboros Crate. I claimed it. Unfortunatly I did not get it in game !!!! On the Twitch side, all good: it seems claimed. But nothing in game. What have I to do about it ?
P.S. Same for my husband !!!
Man did not weave the web of life – he is merely a strand in it. Whatever he does to the web, he does to himself
  • Sleepsin
    Sleepsin
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    Double check to make sure your account is still linked. It has happened to me before, that for some reason my account was no longer linked. Everything looked fine from the Twitch point of view while on ESO side they weren't. Luckily, once I re-linked the account, I received the crate.
  • Rishikesa108
    Rishikesa108
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    Sleepsin wrote: »
    Double check to make sure your account is still linked. It has happened to me before, that for some reason my account was no longer linked. Everything looked fine from the Twitch point of view while on ESO side they weren't. Luckily, once I re-linked the account, I received the crate.

    It worked ! Thank you very much!!! I don't know why Twitch unlinked both my account and my husband's... Now it's fine, and I received the crate !!! Thanks a lot
    Man did not weave the web of life – he is merely a strand in it. Whatever he does to the web, he does to himself
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