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Game Unions on Strike!!!
JimFord047
✭✭✭
More remote working, Not having to go into the office at all, Less or No Non Union Approved QA Positions, Reduced outsourcing, Job Security, being the Bullet point highlights, But Striking to Force Microsoft to stop dragging its feet on meting Their Demands!
From Personal experience of unions, only the Union "facilitators" & Union Officials ever get anything out of unions, the rest of the members its more often a loss than a win... example, 2 15 minute breaks and a 45 minute lunchbreak before union negotiations, after there was an Extra .05% on the wages offer, but the 15 minute breaks went away now only Lunch that was reduced to 30 minutes, for an extra £0.06 per hour.... We definitely lost out but the Union claimed it as a victory , but that was the 80's for you!
I am all for Job Security, I am all for reduced hours and I am all for remote working.... BUT, as per the above , at what cost?
will the "User Base" of Game Renters , now have to pay more for an item that they will never own? will the wait - wait - wait for no result on a Ticket now be even longer, or will the ticket just get binned after deliver with a "thanks for Contacting support email"
Remote Working Has its benefits, you can get up wander to the computer with your breakfast and eat whilst reading... Most of us do it! No worry about traffic, getting to the office on time, looking like you made an effort to be presentable! the Reduced overall costs to you doing your job, it can be a win win. But look at the other side of the coin...
The Network (hardware) Guys cannot remote work, you cannot take out a switch from a rack and then reconnect it, and do integrity tests unless you are there at the rack. But its the person on the remote Diagnostics that told you where the fault was for you to go and fix -So who is doing the more important Job getting the higher wages to start with??????
Argument is the Hardware guy already knows how to use all of the software , so to Add that onto his job is more work but also possibly more pay, and they are onsite, so fault in = fault fixed.
The remote worker finds the fault, logs the fault, the fault is then assigned to the correct area, the hardware guy between jobs picks it up and adds it to the list , but between the strat and the end there, there has been several more faults come in that are now awaiting assignment...
From a Management point of View, Bye Bye Remote Staff (enjoy your severance) , I can raise the wages of the onsite people by $2 per hour (they are going to be happy -ish) , I save even more from paying the remotes , My service response and fix time improves, the actual faults go down as they are being caught on site before they become an issue, Over all productivity is UP, and so is the network stability, Management for the win!
on the Software Support argument, A Ticket comes in, I look at my AI driven screen, and it tells me a set of actions to resolve the fault, I respond to the ticket and await the outcome, if its a no response then the fix was correct , ticket closed, next ticket... If there is a response then go back to the start, if the AI system cannot give an answer then elevate it up a level, no longer my problem, AND THE USER TIME TICKS ON, and so forth until you get a closure.
Out of the office that's the only way to go, unless you know the answer and then you can just ignore the AI and pass on the fix!
IN the Office though, there are loads of people around you, most likely Someone has had this fault before, and a quick conversation and the fix is passed on ticket closed, happy user, your on the next Job.
From the Management point of view, WHY AM I SPENDING ALL THIS MONEY ON AI? then paying for a person to sit at home answering to tickets with the answer's provided , lets cut out the Middle man and just use the AI, I can recover the costs of the AI WITH THE SAVINGS ON WAGES, on Bye Bye Support (keeping a few to teach the AI), management for the Win!!
Outsourcing, you can get more people in different countries or simple contract pricing for what you pay internally , so financially its a better option , but in the AREA your located, can you actually get the staff??? it you cannot then your options are limited, outsourcing is the only way to go...
Once more, If the people your outsourcing to are getting a better set of results, then you own people either have to increase their efforts, or they are a liability to the company! So is the argument for Job security, or simply your not that goods at it and are about to be fired? This all depends upon who you ask?
Example, if I were at Home in Houston Texas (just outside in Tomball really but nobody knows where that is lmao), Then I could work remotely very happily, but I have a foreign work ethos, where I will work extra hours, for nothing! I will turn up at the office a couple of days per week even if its in Dallas or San An without complaint , I have Years more experience than the Majority of the workers there , AND I will work for Less Money. I can work on Support, I can work on Networks, I can work on internal hardware / Software Al at the same time, All for the same Money, to the Management I am a better option than the person who just see this as a way of making money for the weekend to spend on having a good time! Things are done, I am Flexible, and Most of All I cost Less. So Where is outsourcing to me a Bad thing???? I am still in Texas, I am Still contributing to the local Economy (all be it at a reduced rate) The only thing that I am doing wrong, is getting results and showing up the staff already there!
As to Striking, its a TWO EDGED SWORD, The strikers are showing their importance to the company by bringing it to a halt for the length of time of the strike , If you go on Strike, and nobody even notices you were not there , then you either do not do a lot, or your in the majority not needed but getting paid for both options here! you just lost your bargaining chip!
Again in the terms of a Support Service, if you take forever to answer a fault, and then do not fix it, then in the eyes of the person that's putting in the ticket, they did not notice you were on strike because it takes that long to get a response in any case, and nothing is yet fixed. So your all not needed!!!
BUT BEST OF LUCK, hope y'all are successful.
But now ask yourself this, what happens if the USER BASE have the same attitude, until the latest T&C's update , a lot were under the impression that thewy OWNED the game that they bought, and all of the MONEY they spent was for ITEMS THEY OWNED. Now its clear , Give US ALL YOUR MONEY , FOR NOTHING, AND BE HAPY ABOUT IT!! What if the player base creates union? then You are in the Shoes of Microsoft!
And IF Actually more than likely, its a case of WE DO NOT CARE, and People Leave on mass, and say for instance BLACKLIST the Software Company, then All of the above is for nothing! As with Nobody to buy your software there is nobody to support, which means NO income, and as Microsoft have Proven again and again over the years, they are a company with shareholders, and the bottom line is making a profit, they will / DO wed out the garden on a regular basis!!
The unfortunate user here, is not a pain in your backside, but they Genuinely Pay your Wages! and if enough changes come in that make this undesirable to them, the will leave. Ignore the Floating in and out users , here until something better comes along, Its you CORE Player Base, the Majority of which are in the older side, with families, (grandkid's), THEY WERE BROUGHT UP IN A WORLD, WHER YOU WORKED HARD, BOUGHT THINGS, AND LOOKED AFTER THEM... Not give away their money for nothing,
Strikes and Disputes can bring notice to something hidden in the rear, until then it was ignored, now its front and centre. How do they justify $200 per year (times 15,000,000 of them) for 1000 people to earn $60,000 for sitting in their house to them doing nothing, opinions are created , and divisions made, that cannot be unmade.
As the Texan saying Goes "Well Bless your Hearts", , ,
It had to be explained to me as a Scot living in Texas, T'was an eye opener!!!
Edited by ZOS_GregoryV on November 14, 2024 8:06PM From Personal experience of unions, only the Union "facilitators" & Union Officials ever get anything out of unions, the rest of the members its more often a loss than a win... example, 2 15 minute breaks and a 45 minute lunchbreak before union negotiations, after there was an Extra .05% on the wages offer, but the 15 minute breaks went away now only Lunch that was reduced to 30 minutes, for an extra £0.06 per hour.... We definitely lost out but the Union claimed it as a victory , but that was the 80's for you!
I am all for Job Security, I am all for reduced hours and I am all for remote working.... BUT, as per the above , at what cost?
will the "User Base" of Game Renters , now have to pay more for an item that they will never own? will the wait - wait - wait for no result on a Ticket now be even longer, or will the ticket just get binned after deliver with a "thanks for Contacting support email"
Remote Working Has its benefits, you can get up wander to the computer with your breakfast and eat whilst reading... Most of us do it! No worry about traffic, getting to the office on time, looking like you made an effort to be presentable! the Reduced overall costs to you doing your job, it can be a win win. But look at the other side of the coin...
The Network (hardware) Guys cannot remote work, you cannot take out a switch from a rack and then reconnect it, and do integrity tests unless you are there at the rack. But its the person on the remote Diagnostics that told you where the fault was for you to go and fix -So who is doing the more important Job getting the higher wages to start with??????
Argument is the Hardware guy already knows how to use all of the software , so to Add that onto his job is more work but also possibly more pay, and they are onsite, so fault in = fault fixed.
The remote worker finds the fault, logs the fault, the fault is then assigned to the correct area, the hardware guy between jobs picks it up and adds it to the list , but between the strat and the end there, there has been several more faults come in that are now awaiting assignment...
From a Management point of View, Bye Bye Remote Staff (enjoy your severance) , I can raise the wages of the onsite people by $2 per hour (they are going to be happy -ish) , I save even more from paying the remotes , My service response and fix time improves, the actual faults go down as they are being caught on site before they become an issue, Over all productivity is UP, and so is the network stability, Management for the win!
on the Software Support argument, A Ticket comes in, I look at my AI driven screen, and it tells me a set of actions to resolve the fault, I respond to the ticket and await the outcome, if its a no response then the fix was correct , ticket closed, next ticket... If there is a response then go back to the start, if the AI system cannot give an answer then elevate it up a level, no longer my problem, AND THE USER TIME TICKS ON, and so forth until you get a closure.
Out of the office that's the only way to go, unless you know the answer and then you can just ignore the AI and pass on the fix!
IN the Office though, there are loads of people around you, most likely Someone has had this fault before, and a quick conversation and the fix is passed on ticket closed, happy user, your on the next Job.
From the Management point of view, WHY AM I SPENDING ALL THIS MONEY ON AI? then paying for a person to sit at home answering to tickets with the answer's provided , lets cut out the Middle man and just use the AI, I can recover the costs of the AI WITH THE SAVINGS ON WAGES, on Bye Bye Support (keeping a few to teach the AI), management for the Win!!
Outsourcing, you can get more people in different countries or simple contract pricing for what you pay internally , so financially its a better option , but in the AREA your located, can you actually get the staff??? it you cannot then your options are limited, outsourcing is the only way to go...
Once more, If the people your outsourcing to are getting a better set of results, then you own people either have to increase their efforts, or they are a liability to the company! So is the argument for Job security, or simply your not that goods at it and are about to be fired? This all depends upon who you ask?
Example, if I were at Home in Houston Texas (just outside in Tomball really but nobody knows where that is lmao), Then I could work remotely very happily, but I have a foreign work ethos, where I will work extra hours, for nothing! I will turn up at the office a couple of days per week even if its in Dallas or San An without complaint , I have Years more experience than the Majority of the workers there , AND I will work for Less Money. I can work on Support, I can work on Networks, I can work on internal hardware / Software Al at the same time, All for the same Money, to the Management I am a better option than the person who just see this as a way of making money for the weekend to spend on having a good time! Things are done, I am Flexible, and Most of All I cost Less. So Where is outsourcing to me a Bad thing???? I am still in Texas, I am Still contributing to the local Economy (all be it at a reduced rate) The only thing that I am doing wrong, is getting results and showing up the staff already there!
As to Striking, its a TWO EDGED SWORD, The strikers are showing their importance to the company by bringing it to a halt for the length of time of the strike , If you go on Strike, and nobody even notices you were not there , then you either do not do a lot, or your in the majority not needed but getting paid for both options here! you just lost your bargaining chip!
Again in the terms of a Support Service, if you take forever to answer a fault, and then do not fix it, then in the eyes of the person that's putting in the ticket, they did not notice you were on strike because it takes that long to get a response in any case, and nothing is yet fixed. So your all not needed!!!
BUT BEST OF LUCK, hope y'all are successful.
But now ask yourself this, what happens if the USER BASE have the same attitude, until the latest T&C's update , a lot were under the impression that thewy OWNED the game that they bought, and all of the MONEY they spent was for ITEMS THEY OWNED. Now its clear , Give US ALL YOUR MONEY , FOR NOTHING, AND BE HAPY ABOUT IT!! What if the player base creates union? then You are in the Shoes of Microsoft!
And IF Actually more than likely, its a case of WE DO NOT CARE, and People Leave on mass, and say for instance BLACKLIST the Software Company, then All of the above is for nothing! As with Nobody to buy your software there is nobody to support, which means NO income, and as Microsoft have Proven again and again over the years, they are a company with shareholders, and the bottom line is making a profit, they will / DO wed out the garden on a regular basis!!
The unfortunate user here, is not a pain in your backside, but they Genuinely Pay your Wages! and if enough changes come in that make this undesirable to them, the will leave. Ignore the Floating in and out users , here until something better comes along, Its you CORE Player Base, the Majority of which are in the older side, with families, (grandkid's), THEY WERE BROUGHT UP IN A WORLD, WHER YOU WORKED HARD, BOUGHT THINGS, AND LOOKED AFTER THEM... Not give away their money for nothing,
Strikes and Disputes can bring notice to something hidden in the rear, until then it was ignored, now its front and centre. How do they justify $200 per year (times 15,000,000 of them) for 1000 people to earn $60,000 for sitting in their house to them doing nothing, opinions are created , and divisions made, that cannot be unmade.
As the Texan saying Goes "Well Bless your Hearts", , ,
It had to be explained to me as a Scot living in Texas, T'was an eye opener!!!
3
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SkaraMinoc✭✭✭✭✭
✭✭✭It depends on the industry and job role.
With collaboration tools like Microsoft Teams, there's no excuse to not hire remote Software Engineers anymore. Hiring managers get to choose from an expanded talent pool and employee quality of life goes up.
Now not everyone wants to work remote. Some people have too many distractions at home (family, pets, etc), or they actually enjoy going to work despite whatever commute they might have. Our team is about 25% on site, 25% hybrid, and 50% remote. We have engineers living in all US time zones.
Most of the Senior Leadership Team at my company works hybrid in some capacity.PC NA4 -
MJallday✭✭✭✭✭
✭SkaraMinoc wrote: »It depends on the industry and job role.
With collaboration tools like Microsoft Teams, there's no excuse to not hire remote Software Engineers anymore. Hiring managers get to choose from an expanded talent pool and employee quality of life goes up.
Now not everyone wants to work remote. Some people have too many distractions at home (family, pets, etc), or they actually enjoy going to work despite whatever commute they might have. Our team is about 25% on site, 25% hybrid, and 50% remote. We have engineers living in all US time zones.
Most of the Senior Leadership Team at my company works hybrid in some capacity.
Exactly this. Some roles can be performed remotely. Some cant
A server hardware engineer might struggle
A dev or tester can do it remotely
even though people can WfH, they choose to, or choose not to. thats modern society. but being in the office 9-5 MtF is living in the past.
right now, im 7000 miles from home, working quite happily (well, i say working... im on here
) 1 -
JimFord047✭✭✭
right now, im 7000 miles from home, working quite happily (well, i say working... im on here)
LMAO, Well Done You, LOL, But that's the problem that the Upper management only see, they kind of overlook the fact "Your Break, Your Choice how to spend it", and it comes down to only "You should be WORKING, all the time, including your own - For Less lol"0 -
JimFord047✭✭✭I agree that remote working is how it is all going to end up, unless you cannot, but what about the "Employee Value" at that point? do the ones in office deserve more pay? or the ones at home deserve less? and if the companies decide to financially balance , that means resizing the Office environment's to accommodate, that are all of a sudden too small when people want the money and not the freedom.... this ones going to take a while to work out
Other Problem comes in with EVERY INDUSTRY, the Administration / Server Requirements all have to go the Cloud, at which point "WHERE?" , and dependent upon that Whose Legislations now Cover the workers / data.
American owned, Does Not mean American Rules in say for example China, and vice versa, and if countries make exceptions, then those exceptions could be seen as economic manipulations.
WFH, may be becoming the Norm, where possible, but they are a long way from becoming the standard.
LOL A soldier spends 90% of his service life remote working, deployments etc, but does not have the choice of sitting at home when needed... Unlike the majority of the Airforce, who never leave home lolEdited by JimFord047 on November 14, 2024 12:19PM0 -
Valion✭✭✭I am in NO mood to tell you about the importance of unions at this point, but let me remind you:
In capitalism, without unions, entrepreneurs would pay you the bare minimum to exist,
up until it's more luctrative to just let you die.
Look at the global scale of things, not some 0.5 minutes reduced lunch breaks.
"What does not redound to the swarm's advantage, that does not serve the single bee either."
- Marc Aurel6 -
JimFord047✭✭✭been a member of Several unions, and found them all to be useless!!! the 1980s' unions destroyed more than they preserved, so I have lived with the failure of unions, and the decimation of the working classes by the Labour party in the UK....
I do not do politics, But I recognise failures when i have to live through them! And pay the cost ongoing...2 -
Valion✭✭✭Never knew there way a Union called Thatcher.
Was she organizing at Capitalism Ltd.?
So the Labour party ruined the UK working class, right?
Damn, that Tory *** really got the best of you..."What does not redound to the swarm's advantage, that does not serve the single bee either."
- Marc Aurel3 -
ZOS_GregoryVmodGreetings all,
As this thread has is not in regards to the game itself, we have decided best to close it. While we understand that our player base is invested in the studio, and what all may be happening, we do ask that all members of the community please keep in mind that these forums are dedicated to The Elder Scrolls Online itself, and that it please be kept as such.
We appreciate all of your continued interest and support, and your understanding!
Warm regards,
-Greg-The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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