Hurricane Helene help zos

Parasaurolophus

Hey. Try to geforce now from you phone.

Silaf

Hapexamendios wrote: »

I honestly don't know what you're thinking prioritizing a video game over real life. Help yourself and your community to get your lives back to a semblance of normalcy then worry about the game. It will still be here.

It's exactly in moments of extreme stress that a person may decide to use the game as an escape from stress.
Not all can stay focused 24/24 witout an escape.

When my father was sick in hospital eso helped me distract myself. That diden't mean i wasen't concerned about him i simply needed a distraction.

ArchMikem

[snip] Don't you have much more important things to worry about?

[edited for baiting]

TaSheen

C'mon guys. At the very least, you can be kind and understanding instead of being obnoxious. You don't have to make not-nice comments about anyone y'know.

heaven13

aliferis wrote: »

Hello my fellow eso player and im hiping ZOS if they read this but im a victim of hurricane helene in Western North Carolina. The hurricane has decimated our state, community, homes, and lives. Im hoping any other eso players from western nc are safe. For the reason im making this post, i play exo every day and because of whats going on i dont know when I'll get power, water, internet, or cell service(without having to drive to find it) and im misding the event and i was hoping you would help me and any otjer players effected by the hurricanebby giving us our daily gold event crates, tickets, and the community rewards. I will check back when i can and hopefully ZOS will respond to this post. Take care everyone stay safe and remember Guars are #1 and we need a radiant apex Guar

Glad to hear you're okay. I too have been impacted by this and am smack in the middle of this thing. So many here still don't have water or power, cell service is very slowly getting back. I was without any connection to the outside world for a week, other than the very brief texts that snuck their way in.

I'd love if ZoS would offer some digital support. They have in the past but I think it really depends on what rep answers you (or used to; their policies may have changed and maybe it's just a hard no now).

Again, glad you're safe and I hope you begin getting some of those basic needs back.

DragonRacer

TaSheen wrote: »

C'mon guys. At the very least, you can be kind and understanding instead of being obnoxious. You don't have to make not-nice comments about anyone y'know.

It's pretty sad, isn't it?

@ OP and any others affected reading the thread (be it the hurricane or any other global catastrophe) - if you're on PS NA, DM me your PSN ID. I'm not ZOS support so I can't grant things like the community event reward pack before it expires, etc but I'll send a digital care package for you to enjoy whenever your life starts resembling normal again. If some bad actors scam me for some free digital stuff, I do not care. That's on you and your conscious/karma. If my offer helps even one person smile for a few moments, it's worth the "risk" of being scammed.

May all have the day they deserve.

aliferis

How about to all the people who are being nothing but negative go hop in your car and drive to western north carolina then you can say whatever you want until then if you don't have anything nice to say dont say it at all. Thank you to all the people who understand that games like eso help people get through hard times.

aliferis

Ive had damn near every eso player i play woth check in on my offer to drive here from across the country, offered to send supplies, anything i needed they offered because unlike some keyboard warriors the rest of us care about each other.

Shara_Wynn

aliferis wrote: »

Ive had damn near every eso player i play woth check in on my offer to drive here from across the country, offered to send supplies, anything i needed they offered because unlike some keyboard warriors the rest of us care about each other.

I gave money to a homeless person today. I gave more money to help out an animal charity last week. Every month since I was 16 I've made donations to the same charity without fail.

It's not that we don't care. It's more that there is just too much to care about. Many here are dealing, or have dealt with, their own personal tragedies. We cannot care about every bad thing that happens to every person, every time it happens to them.

I am sorry that you are going through this. Like you, many who play ESO have gone through and are still going through, truly awful times. Some may no longer be here on this earth. I do not wish to belittle what has happened to you, but you have your life and your health, which is something many others, the world over, no longer have today.

We should all be thankful for the true privilege that we have, that we can even log in and play a computer game, never mind the concern over the loss of virtual possessions.

BetweenMidgets

What horrible people say "well *I* didn't get this so YOU shouldnt get this!"

I'm so sorry you're going through this, but as others have said, I'm glad you and hopefully your family are all okay.
I hope ZoS can extend some good will, especially in their 10 year anniversary "generosity".

I'm not super hopeful for them to be generous, but I truly hope they will.

ESO_player123

BetweenMidgets wrote: »

What horrible people say "well *I* didn't get this so YOU shouldnt get this!"

I'm so sorry you're going through this, but as others have said, I'm glad you and hopefully your family are all okay.
I hope ZoS can extend some good will, especially in their 10 year anniversary "generosity".

I'm not super hopeful for them to be generous, but I truly hope they will.

I have not seen anyone saying "well *I* didn't get this so YOU shouldnt get this!" in this thread. Most people point out that it would be a logistical nightmare to handle all the requests related to disasters all over the world.

Casul

A good solution to the login reward stuff would be to just make it so you can claim days before the current day. Who cares if someone only logs in once a month to claim everything.

Theist_VII

Casul wrote: »

A good solution to the login reward stuff would be to just make it so you can claim days before the current day. Who cares if someone only logs in once a month to claim everything.

You mean like a punch-out card where you choose the slot you want to punch-out once-per-day?

Wouldn’t be a bad idea, honestly.

LaintalAy

OP's post demonstrates some of the psychological injury caused by these events.

I have lived in my present home for over 6 years. In that time we have qualified for government support (a handout...) based on the area being impacted by bushfires.

At least 2 summers saw January and February daily maximums of 40C every day, 60 days straight. One of our dogs died from heat stress. 33-35C is the normal summer range.

The house has had water inundation on three occasions from flash storms.

This stuff is happening, people deal with it differently from how you might.

BetweenMidgets

ESO_player123 wrote: »

BetweenMidgets wrote: »

What horrible people say "well *I* didn't get this so YOU shouldnt get this!"

I'm so sorry you're going through this, but as others have said, I'm glad you and hopefully your family are all okay.
I hope ZoS can extend some good will, especially in their 10 year anniversary "generosity".

I'm not super hopeful for them to be generous, but I truly hope they will.

I have not seen anyone saying "well *I* didn't get this so YOU shouldnt get this!" in this thread. Most people point out that it would be a logistical nightmare to handle all the requests related to disasters all over the world.

Guess you didn't read the thread very well. One of the first comments, I think it was #5 or #6 was just such a comment.

ESO_player123

BetweenMidgets wrote: »

ESO_player123 wrote: »

BetweenMidgets wrote: »

What horrible people say "well *I* didn't get this so YOU shouldnt get this!"

I'm so sorry you're going through this, but as others have said, I'm glad you and hopefully your family are all okay.
I hope ZoS can extend some good will, especially in their 10 year anniversary "generosity".

I'm not super hopeful for them to be generous, but I truly hope they will.

I have not seen anyone saying "well *I* didn't get this so YOU shouldnt get this!" in this thread. Most people point out that it would be a logistical nightmare to handle all the requests related to disasters all over the world.

Guess you didn't read the thread very well. One of the first comments, I think it was #5 or #6 was just such a comment.

If you are referring to comment #6 then my take on it is that the poster did not expect anything from ZoS and perhaps were surprised that someone else did. I did not read such malice from that post as the words "well *I* didn't get this so YOU shouldnt get this!" imply.
Of course, I might be wrong about the posters intentions, but that is how I read it.

spartaxoxo

DragonRacer wrote: »

TaSheen wrote: »

C'mon guys. At the very least, you can be kind and understanding instead of being obnoxious. You don't have to make not-nice comments about anyone y'know.

It's pretty sad, isn't it?

@ OP and any others affected reading the thread (be it the hurricane or any other global catastrophe) - if you're on PS NA, DM me your PSN ID. I'm not ZOS support so I can't grant things like the community event reward pack before it expires, etc but I'll send a digital care package for you to enjoy whenever your life starts resembling normal again. If some bad actors scam me for some free digital stuff, I do not care. That's on you and your conscious/karma. If my offer helps even one person smile for a few moments, it's worth the "risk" of being scammed.

May all have the day they deserve.

What a wonderful idea. I'll do the same. PSNA as well. Send me a mail on the forums. My in game username is the same as on here. Spartaxoxo.

spartaxoxo

Shara_Wynn wrote: »

aliferis wrote: »

Ive had damn near every eso player i play woth check in on my offer to drive here from across the country, offered to send supplies, anything i needed they offered because unlike some keyboard warriors the rest of us care about each other.

I gave money to a homeless person today. I gave more money to help out an animal charity last week. Every month since I was 16 I've made donations to the same charity without fail.

It's not that we don't care. It's more that there is just too much to care about. Many here are dealing, or have dealt with, their own personal tragedies. We cannot care about every bad thing that happens to every person, every time it happens to them.

If someone can't care about this situation they can just refrain from comment. Taking the time to leave a nasty message to a hurricane victim demonstrates a lack of caring and is callous. And other good deeds doesn't change that such a message is not kind.

heaven13

I think people don't really comprehend the absolute helplessness of these types of situations unless they've lived it. For western NC right now, there's not much one can do but wait. Wait for the power to be turned back on, wait for water to be flowing again, wait for said flowing water to actually be drinkable, wait to get food either when the distribution centers have them or wait until supplies to groceries start flowing more freely, wait to be able to leave because roads are completely gone and that's after you've waited to get gas, hoping you have enough fuel or cash to manage that, wait for cell service to be reliable so you can let people know you're okay and get your hands on any precious information you can. And that's the "easy" stuff. Add in waiting to hear if a loved one has been found, waiting to return to a house to see what, if anything you can salvage, wait for aid and insurance to help you get back on your feet and rebuild from nothing. It's a situation that is heartbreaking and those going through it have so little control over any of it.

Maybe, if you were in their shoes (or have been in the past), you wouldn't be or didn't reach out for what tiny little things you could have some control over or influence more directly. Maybe little things that might distract from the overwhelming grief, just for a moment, so your brain could try to process the trauma, aren't a necessity for everyone. I think we're all a little shell-shocked right now at seeing the devastation surrounding us and trying to deal with it in any way we can. Please try to have compassion for people going through a difficult time (and this is not event-specific advice).

Shara_Wynn

spartaxoxo wrote: »

Shara_Wynn wrote: »

aliferis wrote: »

Ive had damn near every eso player i play woth check in on my offer to drive here from across the country, offered to send supplies, anything i needed they offered because unlike some keyboard warriors the rest of us care about each other.

I gave money to a homeless person today. I gave more money to help out an animal charity last week. Every month since I was 16 I've made donations to the same charity without fail.

It's not that we don't care. It's more that there is just too much to care about. Many here are dealing, or have dealt with, their own personal tragedies. We cannot care about every bad thing that happens to every person, every time it happens to them.

If someone can't care about this situation they can just refrain from comment. Taking the time to leave a nasty message to a hurricane victim demonstrates a lack of caring and is callous. And other good deeds doesn't change that such a message is not kind.

In what way were any of my previous messages nasty or not kind? I am confounded. Because I admit that I simply do not have the emotional capacity to deeply care about every single horror that unfolds in the world? I am exhausted by trying to care about every horror that befalls the world. I think you are confusing "honest" with "nasty". I sympathize with the OP. I cannot imagine how it must feel to be so uprooted from their daily life. I stated many times, that I was sorry that they were going through a natural disaster like this. But the OP is alive while people have died during this hurricane. Others have lost everything. Some might find anger in the fact that a person is actually asking for freebies from a computer game while 100's of people remain missing...

Context is everything. So please refrain from cherry picking what I have said and using it totally out of the context in which I said it.

I do not begrudge the OP their free items from ZOS, why would I? I do question the logistics behind doing so for every single event that causes a player to miss out on game items. I also find the very need for it utterly misplaced given the circumstances.

spartaxoxo

Shara_Wynn wrote: »

In what way were any of my previous messages nasty or not kind? I am confounded. Because I admit that I simply do not have the emotional capacity to deeply care about every single horror that unfolds in the world? I am exhausted by trying to care about every horror that befalls the world.

Everyone handles grief differently. If a person is not hurting themselves or others, let them process their grief the way that they need. OP wanted to try to do something they can control to bring themselves a small amount of comfort with a small, distracting, and utterly harmless task. And people are judging them for it. While also saying how they don't care.

You don't like that I find such a message I unkind? I'm sorry that you feel that way. Now, imagine how judgement would feel if someone was doing it to you for how you were grieving after losing so much. I don't think people doing that are necessarily bad or unkind people. I get this is a video game forum and it may have simply caught them off guard. But it is still, imo, an unkind thing to post to a hurricane victim. Sometimes, it is better to simply skip a thread if one does not care. And I certainly understand not caring. None of us can care about every tragedy in the world. We can simply skip participating in threads about ones we don't care about.

Shara_Wynn

spartaxoxo wrote: »

Shara_Wynn wrote: »

In what way were any of my previous messages nasty or not kind? I am confounded. Because I admit that I simply do not have the emotional capacity to deeply care about every single horror that unfolds in the world? I am exhausted by trying to care about every horror that befalls the world.

Everyone handles grief differently. If a person is not hurting themselves or others, let them process their grief the way that they need. OP wanted to try to do something they can control to bring themselves a small amount of comfort with a small, distracting, and utterly harmless task. And people are judging them for it. While also saying how they don't care.

You don't like that I find such a message I unkind? I'm sorry that you feel that way. Now, imagine how judgement would feel if someone was doing it to you for how you were grieving after losing so much. I don't think people doing that are necessarily bad or unkind people. I get this is a video game forum and it may have simply caught them off guard. But it is still, imo, an unkind thing to post to a hurricane victim. Sometimes, it is better to simply skip a thread if one does not care. And I certainly understand not caring. None of us can care about every tragedy in the world. We can simply skip participating in threads about ones we don't care about.

It's not that I do not like that you find such a message (mine) unkind, it's that I simply do not understand how, in being honest, I am being unkind, nasty or callous, but I guess we shall just beg to differ. The OP is alive and by all accounts unharmed. I guess in the end, that is all that really matters. I am glad for them in that regard and wish them a speedy return to normality.

spartaxoxo

Shara_Wynn wrote: »

It's not that I do not like that you find such a message (mine) unkind, it's that I simply do not understand how, in being honest, I am being unkind, nasty or callous, but I guess we shall just beg to differ. The OP is alive and by all accounts unharmed. I guess in the end, that is all that really matters. I am glad for them in that regard and wish them a speedy return to normality.

I believe that you honestly wish them well, are a generally nice person, and that you do care about other tragedies, for the record. That's the reason I left in the quote the part about the charity stuff even though it was not relevant to what I was responding to.

I feel it's unkind because I have been in a similar position as the OP. Although not because of a hurricane. So, I can imagine quite well what they're probably feeling. When you have lost a lot, you'd be surprised at how much tiny, stupid things can be meaningful to you. And how much it hurts so much more than normal if someone gives you guff for it. Also as a general rule, I don't think it's good to tell someone you're judging them for the way they grieve unless they're hurting someone. The last thing someone needs when they hurting that badly is someone telling them all about how they're judging them for how they cope.

Ilumia

heaven13 wrote: »

I think people don't really comprehend the absolute helplessness of these types of situations unless they've lived it. For western NC right now, there's not much one can do but wait. Wait for the power to be turned back on, wait for water to be flowing again, wait for said flowing water to actually be drinkable, wait to get food either when the distribution centers have them or wait until supplies to groceries start flowing more freely, wait to be able to leave because roads are completely gone and that's after you've waited to get gas, hoping you have enough fuel or cash to manage that, wait for cell service to be reliable so you can let people know you're okay and get your hands on any precious information you can. And that's the "easy" stuff. Add in waiting to hear if a loved one has been found, waiting to return to a house to see what, if anything you can salvage, wait for aid and insurance to help you get back on your feet and rebuild from nothing. It's a situation that is heartbreaking and those going through it have so little control over any of it.

Maybe, if you were in their shoes (or have been in the past), you wouldn't be or didn't reach out for what tiny little things you could have some control over or influence more directly. Maybe little things that might distract from the overwhelming grief, just for a moment, so your brain could try to process the trauma, aren't a necessity for everyone. I think we're all a little shell-shocked right now at seeing the devastation surrounding us and trying to deal with it in any way we can. Please try to have compassion for people going through a difficult time (and this is not event-specific advice).

This is a very precise description of how it felt when my house burned down and I lost all my material things. The whole situation was incredibly overwhelming, sad and took a lot of incredibly tedious work to get through. And I'm still not in a place where my situation is back to how it was before, my new house isn't even finished.
Back then getting a pc and getting back to eso, was a massive help for me. It was a tiny little thing, but it became pretty central in helping me cope and get through that time. A lot of time we were just waiting for the insurance company to do their thing (it felt like their main thing was to try and ruin our lives though), so we weren't allowed to touch anything and there was so much time where things like compensation were too uncertain to let us go buy anything. So escaping into eso kept me from thinking of the frustration and sadness, and when *** happens around you, that can be immensely helpful. On the other hand missing out becomes more stressful because it matters to you.
I hope zos finds a neat way to compensate you. If you own west weald, but couldn't log in to claim the reward, I hope zos will mail it to you. I can see that there are great challenges in verifying and all that, but I still hope they do it.

Also, this highlights another rather awful psychology of why fomo mechanics are problematic. They don't account for life happening at all.

Shara_Wynn

LaintalAy wrote: »

OP's post demonstrates some of the psychological injury caused by these events.

I have lived in my present home for over 6 years. In that time we have qualified for government support (a handout...) based on the area being impacted by bushfires.

At least 2 summers saw January and February daily maximums of 40C every day, 60 days straight. One of our dogs died from heat stress. 33-35C is the normal summer range.

The house has had water inundation on three occasions from flash storms.

This stuff is happening, people deal with it differently from how you might.

Omg I am so sorry to hear about your dog

Shara_Wynn

spartaxoxo wrote: »

Shara_Wynn wrote: »

It's not that I do not like that you find such a message (mine) unkind, it's that I simply do not understand how, in being honest, I am being unkind, nasty or callous, but I guess we shall just beg to differ. The OP is alive and by all accounts unharmed. I guess in the end, that is all that really matters. I am glad for them in that regard and wish them a speedy return to normality.

I believe that you honestly wish them well, are a generally nice person, and that you do care about other tragedies, for the record. That's the reason I left in the quote the part about the charity stuff even though it was not relevant to what I was responding to.

I feel it's unkind because I have been in a similar position as the OP. Although not because of a hurricane. So, I can imagine quite well what they're probably feeling. When you have lost a lot, you'd be surprised at how much tiny, stupid things can be meaningful to you. And how much it hurts so much more than normal if someone gives you guff for it. Also as a general rule, I don't think it's good to tell someone you're judging them for the way they grieve unless they're hurting someone. The last thing someone needs when they hurting that badly is someone telling them all about how they're judging them for how they cope.

Many have been in a similar position to the OP. I guess that is the point. ZOS cannot possibly keep track of every one who is unable to claim an in game reward because x,y and z. Also I don't think anyone actually has to have experienced the same as the OP to understand loss and grief.

ZOS_Kevin

Hi @aliferis. Just wanted to follow up and let you know that we have seen this and chatting with a few teams to see what is possible. We'll follow up with you directly via a DM, but wanted to make sure we followed up generally.

KromedeTheCorrupt

ZOS_Kevin wrote: »

Hi @aliferis. Just wanted to follow up and let you know that we have seen this and chatting with a few teams to see what is possible. We'll follow up with you directly via a DM, but wanted to make sure we followed up generally.

So everyone who was affected by the hurricane or just the OP ?

forum_gpt

aliferis wrote: »

Hello my fellow eso player and im hiping ZOS if they read this but im a victim of hurricane helene in Western North Carolina. The hurricane has decimated our state, community, homes, and lives. Im hoping any other eso players from western nc are safe. For the reason im making this post, i play exo every day and because of whats going on i dont know when I'll get power, water, internet, or cell service(without having to drive to find it) and im misding the event and i was hoping you would help me and any otjer players effected by the hurricanebby giving us our daily gold event crates, tickets, and the community rewards. I will check back when i can and hopefully ZOS will respond to this post. Take care everyone stay safe and remember Guars are #1 and we need a radiant apex Guar

Hey there, I’m really sorry to hear about the impact Hurricane Helene has had on your life and community. That sounds incredibly tough, and I hope things start to improve for you soon. It’s great to see the ESO community offering support in times like these.

Regarding the event, while I understand how missing out due to circumstances like these can be frustrating, events are generally scheduled for everyone globally, and ZOS may find it challenging to make adjustments on a case-by-case basis. I’d encourage reaching out to customer support to see if there’s any flexibility or help they might offer in unique situations like this.

Wishing you all the best, and stay safe!

NotNi.ya

forum_gpt wrote: »

aliferis wrote: »

Hello my fellow eso player and im hiping ZOS if they read this but im a victim of hurricane helene in Western North Carolina. The hurricane has decimated our state, community, homes, and lives. Im hoping any other eso players from western nc are safe. For the reason im making this post, i play exo every day and because of whats going on i dont know when I'll get power, water, internet, or cell service(without having to drive to find it) and im misding the event and i was hoping you would help me and any otjer players effected by the hurricanebby giving us our daily gold event crates, tickets, and the community rewards. I will check back when i can and hopefully ZOS will respond to this post. Take care everyone stay safe and remember Guars are #1 and we need a radiant apex Guar

Hey there, I’m really sorry to hear about the impact Hurricane Helene has had on your life and community. That sounds incredibly tough, and I hope things start to improve for you soon. It’s great to see the ESO community offering support in times like these.

Regarding the event, while I understand how missing out due to circumstances like these can be frustrating, events are generally scheduled for everyone globally, and ZOS may find it challenging to make adjustments on a case-by-case basis. I’d encourage reaching out to customer support to see if there’s any flexibility or help they might offer in unique situations like this.

Wishing you all the best, and stay safe!

they did it for those who got banned for the pts thing, im sure they can do this for people affected by the hurricane