LibHistorie, how do I make this stop?

Mooncake · August 19

Please, tell me how to make this stop. This is every time I log out or quit.

tincanman · August 19

Update to latest version then open guild history->trader and (unfortunately) click through until max time elapsed (30days) or until the 'retrieve more data' option appears(which it will once you have cycled through to the end of the 30 days, maybe before if less sales history), then 'retrieve more data' or whatever the option is within the guild ui and that should be it.

Or, radical solution: remove the addon.

edit: which is what the message is advising (non-radical solution!) when it states: "...try to manually request missing data...".

Sleepsin · August 19

tincanman wrote: »

Update to latest version then open guild history->trader and (unfortunately) click through until max time elapsed (30days) or until the 'retrieve more data' option appears(which it will once you have cycled through to the end of the 30 days, maybe before if less sales history), then 'retrieve more data' or whatever the option is within the guild ui and that should be it.

Or, radical solution: remove the addon.

edit: which is what the message is advising (non-radical solution!) when it states: "...try to manually request missing data...".

When in the guild trader window, you can shift + click the arrow to go to last page. That way you don't have to click each page.

FlopsyPrince · August 19

Mooncake wrote: »

Please, tell me how to make this stop. This is every time I log out or quit.

Just ignore it (Press Alt) and it will eventually go away after updating enough later.

It annoyed me to no end until I just did that.

aleksandr_ESO · August 19

LibHistoire is the worst thing that has happened in the addon ecosystem in 10 years

valenwood_vegan · August 19

This was annoying me to no end, and it's absolutely not happening because I'm "lazy and failing to manually request my history data", (which I what I kept being told).

What I eventually did (which may or may not be helpful depending on how many characters one has and what one uses them for) was disable libhistoire and trading addons on all but one character - I use that character when I want to do crafting and trading-related activities and then that's the only time I have to deal with libhistoire's quirks. As for the message, I just ignore it and eventually it resolves itself (until the next time it happens).

Baertram · August 20

aleksandr_ESO wrote: »

LibHistoire is the worst thing that has happened in the addon ecosystem in 10 years

[snip]
Guys, at best disable the addons then if you do not need them? Problem solved.

[snip]

But ignoring the "proper" warnings is just something that makes your addons stop working at all in the end.

You should learn why and how guild history and LibHistoire and MM and TTC and ATT are using these and how to properly use it. All described in the documentations of these addons.

[snip]
[edited for baiting]

Baertram · August 20

valenwood_vegan wrote: »

This was annoying me to no end, and it's absolutely not happening because I'm "lazy and failing to manually request my history data", (which I what I kept being told).

What I eventually did (which may or may not be helpful depending on how many characters one has and what one uses them for) was disable libhistoire and trading addons on all but one character - I use that character when I want to do crafting and trading-related activities and then that's the only time I have to deal with libhistoire's quirks. As for the message, I just ignore it and eventually it resolves itself (until the next time it happens).

If that happens allthough you got all data fetched (then all bars in LibHistoire UI must be green and not orange or yellow)
you maybe have a stuck category.

If for example sales are not updating anymore at your guild 3, just click the small gear icon at the guild 3's category sales and say reset. I will reload the UI and then you need to update it via the E button (all 2 seconds) again until the bar is totally green.

You should disable all categories at guids that you do not need, like achievements or AvA stuff -> gear icon -> update disabled
And force enable the ones you really need, like guild sales and banked items e.g.
That also eases the fetching of category data as it focuses on the ones you really need and forgets the other events.

For me it is running really smooth since months now and there was never the need to reset anything since then.
If you login every 2nd day e.g. the update of those category data took like 10 seconds,venthe popup shows: Press yes and go to guild history, select the guilds, select category to update, press E wait 2 seconds, done instantly. Next category, and repeat. Takes like 30s -1minute in total.

And if you just play without doing this manually, liek doing writs and daily endeavours it should be automatically done if you have "force enabled" the categories to update and have not set them to "Automatically" -> that means they only update if needed by any addon!

As I said, read the documentation and it works.

FlopsyPrince · August 21

LibHistorrie is now needed by some key addons I have used for a long time, not just MasterMerchant and others that I hadn't used.

But as I noted, just ignore the warning and things still work fine as far as I can see.

It is not helpful to be told to "wait" since I have done that and even watch for updating but never could get it to finish, so ignoring it seems better.

Baertram · August 21

I have answered that already several times in many posts and threads meanwhile:
You do not need to wait if you change the categories to "Force update", and only those categories you need.

If you do that for the guilds where you want the data it will auto update as soon as the library is loaded and it will most probably even update in background as you do your writs or whatever.
If that is not done fast enough as you only login, do writs, logout THEN you will get the popup. But just logging out and repeating this on the next 5 chars does not fix anything then.

Do not logout then, do not press the dialog away, follow it!
Open the LibHistoire UI at guild histry, do update the categories once by pressing E on each of them so bars get green. Takes like 1 minute max depening on your really needed and enabled categories (so disable all non needed!).

And that's it.

If you just click the popup away the data mssing will just get bigger each day (or might get bigger if auto update does not work or not fast enough due to server performance or whatever -> as the server still is and ever will be the bottleneck here, not LibHistoire nor any addons!).

FlopsyPrince · August 22

Baertram wrote: »

I have answered that already several times in many posts and threads meanwhile:
You do not need to wait if you change the categories to "Force update", and only those categories you need.

If you do that for the guilds where you want the data it will auto update as soon as the library is loaded and it will most probably even update in background as you do your writs or whatever.
If that is not done fast enough as you only login, do writs, logout THEN you will get the popup. But just logging out and repeating this on the next 5 chars does not fix anything then.

Do not logout then, do not press the dialog away, follow it!
Open the LibHistoire UI at guild histry, do update the categories once by pressing E on each of them so bars get green. Takes like 1 minute max depening on your really needed and enabled categories (so disable all non needed!).

And that's it.

If you just click the popup away the data mssing will just get bigger each day (or might get bigger if auto update does not work or not fast enough due to server performance or whatever -> as the server still is and ever will be the bottleneck here, not LibHistoire nor any addons!).

I have tried the Force Update step at least a few times and it did not seem to have an impact. It mostly looks like some process is just timed out and doing nothing. But ignoring it would certainly not be any worse than taking the Force Update step.

Baertram · August 22

But ignoring it would certainly not be any worse than taking the Force Update step.

Your assumption is wrong, leads others reading this to a false conclusion. So pelase don't as already asked for above.
Ignoring means more trouble. Full stop.

Not sure why it does nothing for you, for me it's working fine since months.
You might have to reset a category that got stuck then.

Or try the following:
Disable ALL addons, only enable LibHistoire.

Open guilds, history, update all categories there without having ANY addon enabled and having only the categories set to force update that you need, all others disabled at each guild.

If any bar stays orange or yellow and you see the spinner "fetching more events" loaing for ever: Reset that category at the guild and after teh reloadui repeat the get data with E key.
That way it should 100% work to get all events of the past weeks.

And as all bars are green then reloadui, logout!
Afterwards backup your live/GuildHistory folder and live/SavedVariables/LibHistoire.lua

In any case you get stuck again you can logout and get those files as base again (at least if they are not older than 90 days. So regularly backup them).

And now enable your addons like MM, ATT, TTC again and all data should be present then. Let them read it from LibHistoire and you are ready.

Login each day or at least each week if possible and let it force updat the categories then. Should go quick now.

If that all does not work I do not know why not. Maybe you got any addon installed that's old and uses old LibHistoire legacy mode to update and read data. I noticed that sometimes even TTC disturbs LibHistoire so if that spinner "Fetching more events" got stuck I disable all addons except LibHistoire and then it works to force update via E key like 99% of my tries.

freespirit · August 22

I'm sorry but I religiously update all my guilds' histories EVERY day.

I have all categories besides Traders set to "force off" and all Traders set to "force on"

I still get this message on log out, not all the time but enough that it is mildly annoying.

I never ignore it and always open the history, pretty much every time this results in just seeing the "retrieving data" cog just spinning at the top and nothing I do will get it to stop/actually retrieve the data.

These days I just tend to close the history screen, go make a cup of tea and when I return I can usually log out without the message popping up.

What am I doing wrong to get this message and following problem??

FlopsyPrince · August 22

Baertram wrote: »

But ignoring it would certainly not be any worse than taking the Force Update step.

Your assumption is wrong, leads others reading this to a false conclusion. So pelase don't as already asked for above.
Ignoring means more trouble. Full stop.

Not sure why it does nothing for you, for me it's working fine since months.
You might have to reset a category that got stuck then.

Or try the following:
Disable ALL addons, only enable LibHistoire.

Open guilds, history, update all categories there without having ANY addon enabled and having only the categories set to force update that you need, all others disabled at each guild.

If any bar stays orange or yellow and you see the spinner "fetching more events" loaing for ever: Reset that category at the guild and after teh reloadui repeat the get data with E key.
That way it should 100% work to get all events of the past weeks.

And as all bars are green then reloadui, logout!
Afterwards backup your live/GuildHistory folder and live/SavedVariables/LibHistoire.lua

In any case you get stuck again you can logout and get those files as base again (at least if they are not older than 90 days. So regularly backup them).

And now enable your addons like MM, ATT, TTC again and all data should be present then. Let them read it from LibHistoire and you are ready.

Login each day or at least each week if possible and let it force updat the categories then. Should go quick now.

If that all does not work I do not know why not. Maybe you got any addon installed that's old and uses old LibHistoire legacy mode to update and read data. I noticed that sometimes even TTC disturbs LibHistoire so if that spinner "Fetching more events" got stuck I disable all addons except LibHistoire and then it works to force update via E key like 99% of my tries.

That is a lot of work just to "fix" something that will not be a problem at some future point.

Necrotech_Master · August 22

freespirit wrote: »

I'm sorry but I religiously update all my guilds' histories EVERY day.

I have all categories besides Traders set to "force off" and all Traders set to "force on"

I still get this message on log out, not all the time but enough that it is mildly annoying.

I never ignore it and always open the history, pretty much every time this results in just seeing the "retrieving data" cog just spinning at the top and nothing I do will get it to stop/actually retrieve the data.

These days I just tend to close the history screen, go make a cup of tea and when I return I can usually log out without the message popping up.

What am I doing wrong to get this message and following problem??

it takes time to process all of the guild transactions, especially if your in busy guilds

i usually only see it when im rapidly changing characters

personally i think there should be a setting in there to disable the warning on logout because i also find it extremely annoying sometimes, the only reason i even use this lib is because arkadius trade tools requires it (i think most trading addons require it)

the warning i usually see is that its not done processing the data yet and warning you that if you logout it will have to start the process over next login basically

valenwood_vegan · August 24

Thank you so much to all the addon authors for the work that you do to make the game better for the rest of us!

However, I'm tired of being told to read. Libhistorie does not work well for many people I know, we've been through the documentation, the steps, the troubleshooting, spent way more time on this than any of us want to, and pretty much given up, and we're not all lazy simpletons. Dozens of people in my major trading guilds have recurring problems with libhistoire.

Baertram wrote: »

As I said, read the documentation and it works.

No, it does not, and I can do without the attitude. I can read just fine. I can't say whether it's a problem with the addon or a zos problem, but it worked seamlessly for many of us for years before. Maybe the problem is a zos problem, that's totally possible, but the addon's documentation and error messages need to be improved, we're not all stupid, I promise you.

FlopsyPrince · August 24

valenwood_vegan wrote: »

Thank you so much to all the addon authors for the work that you do to make the game better for the rest of us!

However, I'm tired of being told to read. Libhistorie does not work well for many people I know, we've been through the documentation, the steps, the troubleshooting, spent way more time on this than any of us want to, and pretty much given up, and we're not all lazy simpletons. Dozens of people in my major trading guilds have recurring problems with libhistoire.

Baertram wrote: »

As I said, read the documentation and it works.

No, it does not, and I can do without the attitude. I can read just fine. I can't say whether it's a problem with the addon or a zos problem, but it worked seamlessly for many of us for years before. Maybe the problem is a zos problem, that's totally possible, but the addon's documentation and error messages need to be improved, we're not all stupid, I promise you.

I first got hit with it when I tried MasterMerchant. I uninstalled MM because I didn't want the LibHistorie hassles noted here. Unfortunately another addon I use now needs it, so it is permanently on.

It spends too much time at the "waiting screen" even when I look there and choose the resync option (or whatever it is called). So it is more of an annoyance than a help now, but it does clear out eventually (I don't always see the prompt on logout, so something really is odd.

valenwood_vegan · August 24

I just wanted to add that I'm sorry if my last post was a little rude. But I and many people I know DO update our history every time we log in, DO force off the un-needed categories, and DO stay logged in for a significant amount of time... and still randomly start getting the logout error message. It's annoying. The patronizing "read better" responses are tiresome. I personally have minimized my use of the relevant addons and don't really care much anymore and don't wanna argue about it. That's pretty much all there is to it for me. I hope others may have better luck.

Baertram · August 24

freespirit wrote: »

I'm sorry but I religiously update all my guilds' histories EVERY day.

I have all categories besides Traders set to "force off" and all Traders set to "force on"

I still get this message on log out, not all the time but enough that it is mildly annoying.

I never ignore it and always open the history, pretty much every time this results in just seeing the "retrieving data" cog just spinning at the top and nothing I do will get it to stop/actually retrieve the data.

These days I just tend to close the history screen, go make a cup of tea and when I return I can usually log out without the message popping up.

What am I doing wrong to get this message and following problem??

Probably not doing anything wrong if you do it as you said.
It just happens because you ar ein tarding guilds where there are many events coming in each day then?

As I said try to disable all addons and only run LibHistoire to update it faster as any other enabled addon using the lib or the guild history "might" disturb it's update process.
Else: You just need to wait for "the server to send the data". We cannot speed that up it's just a server thing and all that LibHistoire does is remind you that not all events have been received yet from the server.

Either go there and manualy do the "press E" and repeat until done, or wait.
Or ignore the popup, and do it the next day with even more events needed.
It all depends on your number of tarding guilds, how many data comes in each day, how often you login, how long you play, how fast the server is at the day, and and and...

The patronizing "read better" responses are tiresome.

Well and your repetively "it's annoying" answeres are tiresome the same way, don't you think?
It has been explained up and down now meanwhile several hundreds forum threads here and at esoui and at the addon/library documentation too. And we repeat it here and there for the ones not even trying to read but ranting abou the libraries etc. each day...

Either you guys "learn to wait" and have more endurance or click the popup away and maybe lucky (but most probably will get the popup next day again and again then).
We cannot provide you a 100% answer here, like read above.
You need to change things and do them as described. After that: It depends on the server, and always did! That's ZOs data sending, not addons doing it!

So accept the pain, or not (disable the addons any play without them if you think you do not need them).
But as many trading addons rely on them for a very good reason I bet it's better to keep them enabled and "try to properly use" them.
If there is a popup then: Click yes, update and done. If that does not work as fast as you think it should: Could have several reasons and you need to ask in the addon comments of www.esoui.com then at best with example and details and the debuglog files that the dev asks you to send in so he got a chance to help you!
Writing here does not help then.

I cannot say or write or explain more, did it all several times now.
I feel it's not what you want to hear but as I said: there is no other answer then the truth ;-)
And we cannot iprove more than ZOs already did.

freespirit · August 24

@Baertram, I appreeciate the time you spend trying to help us out, I really do!

I suspect in my case it is pure volume of sales and extended amounts of time I am actually online that cause me to get the pop-up that I get.

The annoying thing for me is when I get stuck with the "retrieving data" spinning wheel which then causes a warning about holes in data if I try to log off anyway.

I have read and acted on all info I can find but this one final problem refuses to go away, I suspect this is a ZoS problem and not an addon issue.

Anyway as I said thanks for the advice and tips! 💕

Baertram · August 25

The annoying thing for me is when I get stuck with the "retrieving data" spinning wheel which then causes a warning about holes in data if I try to log off anyway.

There was a recent LibHistoire update that addressed endless spinners due to some circumstances.
Hoefully it's gone now.

I got that endless spinners if I had addons enabled that use LibHistoire while I was updating the data.
Especially TTC.
So I always disable all addons and only load LibHistoire and after all bars are green I load the other addons again.

Using "Addon Selector" to save packs for that easy switch between "Histy only" and "All trading" packs is a help too.

aleksandr_ESO · September 3

Baertram wrote: »

aleksandr_ESO wrote: »

LibHistoire is the worst thing that has happened in the addon ecosystem in 10 years

You should learn why and how guild history and LibHistoire and MM and TTC and ATT are using these and how to properly use it. All described in the documentations of these addons.

your answer has nothing to do with the phrase you quoted. It may have seemed to you that I do not know what this addon does, but it is not so. My remark only reflects the importunity of this addon. The player is forced to work for the addon, not the addon for the player.

Reverb · September 3

Libhistorie isn’t the problem, it’s the solution to Zeni throttling the guild history pulls from the server to the client. Libhistorie allows the history to be pulled and cached so it can be used by all addons that need it. The problems with the addon not retrieving data efficiently are due to the server not managing social data well.

Remember that zeni implemented these changes, and mail changes, and others, are because too many transactions calls to the server were causing server instability. That’s right, too many people pulling sales
history, updating guild rosters, and sending mail at the same time would actually make the entire game lag and bug out for the entire player base on that server.

Zeni is restricting data pulls to accommodate their poor indexing, and addon authors are working within those restrictions to give players what they need. People who say they hate Libhistory are showing a lack of understanding of what it’s doing or why.

Baertram · September 4

aleksandr_ESO wrote: »

Baertram wrote: »

aleksandr_ESO wrote: »

LibHistoire is the worst thing that has happened in the addon ecosystem in 10 years

You should learn why and how guild history and LibHistoire and MM and TTC and ATT are using these and how to properly use it. All described in the documentations of these addons.

your answer has nothing to do with the phrase you quoted. It may have seemed to you that I do not know what this addon does, but it is not so. My remark only reflects the importunity of this addon. The player is forced to work for the addon, not the addon for the player.

Your text I quoted was:

LibHistoire is the worst thing that has happened in the addon ecosystem in 10 years

And my answer definately got to do with your quoted text: You blame the wrong ones.
Your remark was nowhere to be seen until you now added more details. Your "remark", until then, was just a rant about the library being the worst in ESO you have seen.

You as the player are not forced to work for the addon, you are forced to keep the data "for your game" up to date so your addons can work properly and you do not raise any false bug reports anywhere.
The addon assists you and tells you, in a very fail safe mode meanwhile, what you got to do to make the game data of guild history work fine with your addons.

Without LibHistoire you would have way more problems than that simple popup but that's the fact you do not see or do not want to see and still name the library that tries to ease it for you all, where you only need to follow some rules to make it work, as the "bad guy".

So the solution is still simple. Disable it and live without it. Or use it and use it correctly.
You'll see how hard it will be to make all guild history addons im combination work then w/o the help of that library that was coded and tested together with ZOs devs, so you guys have a working addon environment at guild history...

If the popup would be missing you'd have missing data for weeks and it would be near to impossible to make it properly work with all addons. You'd complain about all kind of other errors, and following errors within addon data at the addons, and so on.

This popup is a way to protect yourself guys, so that you have less work in the end.
That's the point you need to understand.

Baertram · September 4

People who say they hate Libhistory are showing a lack of understanding of what it’s doing or why.

Thank you @Reverb, that summarizes it pretty much imho.

People who compalin about addons should simply not use those as they are free to use as is and no one ever forces them to use those addons.

And all of that bad vibes because of a popup that tries to even help them

Show popup: Rant about it!
Do not show popup: Rant about addon data wrong or missing!

Either way, the ones who wish to complain will always do, so your words show us at least that there are the other ones too

Necrotech_Master · September 4

personally, i would like there to just be an option if you want the popup to appear

when im trying to change characters quickly, since i usually check 1-3 of them when i first log in, the popup just makes logging out annoying because im used to hitting escape->logout->E (to skip the 10 sec logout timer), but this libhistoire makes E open the addon settings

so it significantly slows down my switching, eventually i do settle on 1 character in which case it will have time to process, but not having an option to stop that dialog is what annoys me

i know what the point/intent of the dialog is, but i just dont care, its very intrusive and annoying and i would rather just let it skip processing the data than hold up my character switching

aleksandr_ESO · September 5

you're protecting the addon, but you don't want to make sense of it.

Baertram wrote: »

This popup is a way to protect yourself guys, so that you have less work in the end.

This pop-up protects me every second day. The addon constantly needs the player's help to work. He can't work on his own. Several important addons depend on it, but the library itself is so annoying and so often requires interaction with the user.
Either the implementation of the addon is incorrect, or ZOS has made the api inconvenient or insufficient for comfortable work.
have I explained it clearly enough so that you stop taking the position of "delete the addon or work for it"?

Baertram · September 5

Either the implementation of the addon is incorrect

No it is not as it works if handled correctly by the users, as explained.

or ZOS has made the api inconvenient or insufficient for comfortable work.

Right, and you got exactly that answer several times, everywhere meanwhile.

have I explained it clearly enough so that you stop taking the position of "delete the addon or work for it"?

I did not see you explain anything actually? You just ask for it to stop and wrote the addon is the badest thing you've ever seen in ESO universe, and either the addon or the server are wrong if you see the popup.

Either accept it and use it or delete it, its really that simple

You only do not want it that way as you think all should work for you, automated and without bothering you.
Well, it simply cannot (because of technical reasons that addons cannot change by any way).

Think about it that way: if it would be that way the work would be on the addon devs side in the end, to clarify things for each one of you ignoring that message and just going on and complaining why data is missing or wrong. We had that happen a lot, so guess WHY that popup is VALID and was created??? That's actually work of thoussands of players on the shoulders of 1 guy, and that's simply the wrong way.

Considering we cannot change the server code nor the API nor timings data is send and received:
If that popup still is something you think it should not happen, the only thing actually you can do is delete it locally in your code or ignore it and live with the possibly wrong data then. But do not complain about it later or blame the addon to be the cause please. The primary cause was the server and the secondary cause was you then.

Baertram · September 5

Necrotech_Master wrote: »

i know what the point/intent of the dialog is, but i just dont care, its very intrusive and annoying and i would rather just let it skip processing the data than hold up my character switching

And you would think about fetching the missing data then later yourself if you have disabled the popup?

Think about it the other way around:
If you want it to skip the data why do you use it at all then?

Why don't you just disable the addon on all of your characters, as this even decreases login time and loading screens in total!
Just enable it manually once you need it as the data would be either way missing or wrong if you have skipped it all the time.

Use an addon profiles/pack addon like "Addon Selector", save your profile with LibHistoire enabled and load that via /asl or /aslrl profileName then from chat or via the addon manager list's dropdown e.g.

Necrotech_Master · September 5

Baertram wrote: »

Necrotech_Master wrote: »

i know what the point/intent of the dialog is, but i just dont care, its very intrusive and annoying and i would rather just let it skip processing the data than hold up my character switching

And you would think about fetching the missing data then later yourself if you have disabled the popup?

Think about it the other way around:
If you want it to skip the data why do you use it at all then?

Why don't you just disable the addon on all of your characters, as this even decreases login time and loading screens in total!
Just enable it manually once you need it as the data would be either way missing or wrong if you have skipped it all the time.

Use an addon profiles/pack addon like "Addon Selector", save your profile with LibHistoire enabled and load that via /asl or /aslrl profileName then from chat or via the addon manager list's dropdown e.g.

i use the libhistoire addon because its a required dependency by ATT which i use for pricing stuff, ive gone in and disabled all of the other processing its doing except the guild store, and it still gives me the popup when im rotating through characters quickly

thats why i would like an option to not show the dialog, as noted i know what the intent and purpose is, but i dont need or want it, i just want to continue on my business and switch characters and it will finish processing when i settle on a character for the day

i dont want to skip the data, but i also dont want it holding me up if im swapping toons, the addon can take a backseat and finish its processing when it can, im not gonna miss data if it cant finish processing now, and has to finish 5 minutes from now when im on the right character

Baertram · September 9

You simply don't understand it as it seems

If LibHistoire data is old or missing your pricing in ANY addon uisng it like MM, ATT, TTC etc. is wrong too!
If you skip the dialog and do not fix your local cache data to be properly all green in LibHistoire, you do not have ANY benefit of the pricing addos as you see outdated or even totally wrong or non data at all.

So there is no point to skip the dialog or disable it. You need to fix the missing data and reset your local cache maybe as I have explained abovem and then constantly update it each day (or each time you play) or you will be using wrong/inconsistent data and your pricing addons simply do not work as intended -> Where in the end you might write to the addon devs that their addons are not working properly like I have explaiend above, and in the end it was your fault skipping the dialog and not fixing your local cache files.

Hope it is clear now? If not, well I cannot explain it better and all was said meanwhile.
The ones that do not search for help but just want the popup go away: Disable the library.