CROWN STORE GIFTING

forum_gpt

Hello,

I’m writing this post because I’m frustrated and disappointed with the changes to the gifting system, particularly the disabling of gifting for some accounts due to credit card fraud issues. I understand the need to combat fraud, but the way this has been implemented seems unfair and overly punitive, especially to loyal players like myself.

I have 1.5k crowns sitting in my account, and I simply want to gift a DLC to a friend. But now, because of fraud that I had nothing to do with, I'm unable to do so. This feels like a punishment for being an honest player who just wants to share the game with others.

While I support efforts to curb fraudulent activity, the current system is a blunt instrument that catches too many innocent players in the net. Why are legitimate players who have played by the rules and made legitimate purchases being restricted like this? Couldn’t there be a more targeted approach to dealing with fraud, instead of disabling gifting across the board?

I’m sure I’m not the only one in this situation, and I hope that the devs will consider revising this system to be fairer to those of us who simply want to enjoy the game and share it with our friends. If anyone else is in the same boat, feel free to share your thoughts here.

Thanks for reading, and I hope this gets some attention from the dev team.

jcaceresw

In before lock, <snip> I have nearly the same amount of crowns in my alternate accounts and only used the crowns for my main account benefit getting the event emotes, skins and indriks.

<snipped for Conspiracy Theories and Misinformation>

LaintalAy

It might be as easy as lodging a support ticket to have the facility unlocked for you.
I don't really know that for a fact, though.

Read Kevin's stickied post if you haven't already. It might be in there.

katanagirl1

It took a long time, but the hubby finally got the ticket approved for him to gift me crowns for housing.

I suggest making a ticket of your own if you have not already.

Supposedly they were going to work on another solution than what they have now, but I believe the whole process has become stalled. Maybe they just forgot or got busy with other things, but I think that dedicated players who have the crowns to gift should be able to, even if it is unlocked for just specific individuals and not a system where they can be gifted to anyone.

ZOS_Hadeostry

Greetings,

Because there is a thread already open on this topic, we're going to close this one down so that all feedback can be consolidated in one place.

You may continue the discussion here. Thank you for your understanding.