Xbox keeps crashing back to main menu and PVP areas anyone else

ksbrugh · June 26

Like the title says been trying to play a game of PVP and anytime more than 30 people in one area game just crashes. I have the terabyte ethernet hardwired super fast low latency internet

ZOS_Phoenix · June 27

@ksbrugh

Please try the steps in this article here if you have not already and let us know if they help!

ksbrugh · June 27

ZOS_Phoenix wrote: »

@ksbrugh

Please try the steps in this article here if you have not already and let us know if they help!

I'll give it a, try thank you

ZOS_Bill · June 27

@ksbrugh

If you still have any issues after going through the troubleshooting, please let us know.

ksbrugh · June 27

ZOS_Bill wrote: »

@ksbrugh

If you still have any issues after going through the troubleshooting, please let us know.

Troubleshoot did not work now game crashes in PvP battles and won't let me log back in because it says I'm already logged in. And then eventually the message turns to login failed and unexpected internal error I hasoccurred please contact customer service. Hard reset again lets me log back in but then cycle repeats PVP battle crash back to title screen. Also did power reset on router internet connection test latency test all good

ZOS_Phoenix · June 28

@ksbrugh

In that case, we would recommend opening a ticket with our support team here so that they can take a closer look.