ClowdyAllDay wrote: »
something about catching more flies with honey than vinegar comes to mind.
What do you use when the honey is all used up on the effort?
As an odd aside, IRL, a lot of flies are more attracted to vinegar than honey, so it's kind of a weird adage.
You're absolutely right. Furthermore it has been amply demonstrated over the last 10 years that Zenimax respond to vinegar much more promptly than they do to honey. We can be as nice as pie, offering words of support and encouragement, and go months with no response. Then we resort to the vinegar, and whad'ya know? We get their attention straight away!
ClowdyAllDay wrote: »i have intermittent problems logging in. I blame my isp as i now use comcast and they are awful.
ClowdyAllDay wrote: »
something about catching more flies with honey than vinegar comes to mind.
ClowdyAllDay wrote: »
something about catching more flies with honey than vinegar comes to mind.
spartaxoxo wrote: »I recently moved houses and thus had to downgrade my internet from fiber to Comcast, because the fiber wasn't yet available in the area. When I was running fiber, I had no issues. Since I've had to use Comcast, well....
PvP has its issues, but I think if you've been disconnecting constantly for 2 years, you may need tech support.
ClowdyAllDay wrote: »
something about catching more flies with honey than vinegar comes to mind.
it has been years that you are unable to help me. This problem has been ongoing too long
Stop blaming our ISPs
Stop passing the issue to this department, that department. I paid you money for a service you offer. This is a contract, you can't fix it, give me my money back.
OUTRAGEOUS!!!
UNABLE to connect to game server blah blah blah
I PVP a lot also and forget queing for that, my game runs at as low as 18FPS, ya you heard me right 18fps.
I have been patient but 2 yrs without a solution is plain thievery.
I'm not sure if the OP has tried this, but I have seen being sweet as honey and providing a ticket number help get attention from people like @ZOS_Bill or @ZOS_Kevin and some of their colleagues to resolve ticket issues.
it has been years that you are unable to help me. This problem has been ongoing too long
An interesting and accurate observation. The one flaw though, it gets their attention but it doesn't lead to a resolution. And once the 'puff piece' response has been issued, all the honey in the world won't result in getting any further updates on the problem - regardless of how long it persists.
Instead after that point the only way to ensure updates is to literally drench the situation in vinegar so those responsible recognise the bitterness they are generating within their customer base. I don't offer this as a suggestion. I state that this is my direct first-hand experience of how Zenimax handle issues. Their approach is identical now to what it was 10 years ago, and they seem oblivious to the frustration that it causes for their customers.
Veryamedliel wrote: »
Problem is, most ISP's in the US run through Comcast hubs/switches at one point or another. And yes Comcast is a pain in the dark side of the moon for both MMO's as well as their players and has been throttling online game services for the past 25 years. Dunno if the OP has that exact problem. He prefers ranting instead of seeking solutions. But it's a pain for everyone and ZoS won't be able to fix that no matter what they try. As for Europe, thankfully we have laws against this kind of practices.