In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European PC/Mac megaservers are now available. Thank you for your patience!
We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
[Bug] Can't Buy crowns
Nissowolf
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Hi ! I'm kind of in a situation right now, i wanted to buy crowns to continue the housing of the merrywine estate, but when i started to enter the information of my card (which is the same as the last time and the time before and again the time before), the system tells me "The card you entered information for is not supported. Please enter another card information or try another payment method." Problem is, it worked before so why not now ? And i don't have "another card information" so i don't know what to do, and i thought this might be a big bug.
Roleplayer
0
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ZOS_Krakenadmin@Nissowolf We have some information on this issue located here: https://help.elderscrollsonline.com/#en/answer/656320 -
kyle.wilson✭✭✭✭✭
✭One of the friends i play with on PCNA lives in Norway and is having the same issues with payment being accepted.
It may be an issue with the payment processing system being used by ZOS if you are in a different country than the US.0