Unable to initialise connection to Epic

GforGina

Keep getting this error (see picture) - anyone help?

I've: uninstalled and reinstalled ESO & Epic.
Ive even reset the laptop but the problem remains.

Only started a few days ago, before then was playing fine.

ZOS_Bill

@GforGina

Thanks for sharing the screenshot of this error message. We recommend opening a ticket with customer support so they can look into this.