RIP eu?

Aleris · May 26

15 hrs queue?

notyuu · May 26

something broke

PurpleScroll · May 26

Yep, I relogged as I'm testing out Dolby Atmos for Headphones vs DTS:X Headphone and now I got stuck in a 6 hour queue. This is PC-EU.

Aleris · May 26

well 1 day is not that bad

Bjergenen · May 26

yeah a lot of players got "error has occured"

OnnuK · May 26

yeap server down

LordDraw · May 26

@ZOS_GinaBruno @ZOS_JessicaFolsom any information from your site?

IrelandTweaky · May 26

I got 9+ hours, cancelled, tried again and got closer to 2. Cancelled and tried again. Now down to 57 minutes. ...uhhh, yay for progress?

KalevaLaine · May 26

8H 20M 11S

GrafDresche · May 26

I have anything between six hours and 45 minutes, so there is clearly something wrong with the server.

KapiteinBoterham · May 26

This started to happen a lot to me since they did maintenance...

Khrogo · May 26

This is becoming an increasingly common inconvenience. That's two IA runs ruined in one week. Not cool. I feel for the people doing challenging trials and the like.

joergino · May 26

26 min 53 sec is what is said on my screen, but the timer isn't even ticking down at all.

TomCat · May 26

same here

good night

Mayrael · May 26

Srsly? Again... Last time I've checked we had EXTENDED MAINTENANCE FOR EU, SHOULDN'T IT PREVENT SUCH THINGS?!

Roctan · May 26

@ZOS_GinaBruno

Dear developers, support team, and all other responsible parties,

As committed and passionate members of this fantastic online game's community, we would like to address you with an urgent plea. Many players from the EU are currently very dissatisfied with the current situation, particularly regarding availability and the quality of connection. We fear that these issues may lead to a significant number of players abandoning the game, which would be regrettable for both the players and the game itself.

In our opinion, this game has tremendous potential and offers an exceptional gaming experience. The community is great and dedicated, and we all want the game to continue to grow and thrive. However, many of us are currently experiencing significant difficulties that are greatly affecting our gaming experience. The most common problems include:

Connection drops and latency issues: Many players report frequent connection drops and high latency, making the game almost unplayable. These technical difficulties are particularly frustrating during important gaming moments or in competitive situations.

Server outages: In recent weeks and months, there have been more frequent server outages, often occurring without warning and for extended periods. These interruptions not only affect the gaming experience but also erode trust in the reliability of the game.

Slow support response times: Many players feel that their inquiries and issues are not addressed promptly and effectively. Faster and more efficient handling of support requests could help reduce frustrations and strengthen player trust in support.

We urge you to take these issues seriously and prioritize them. Improvements in server infrastructure, optimizations of network connections, and more efficient support communication could significantly help improve the current situation and restore player satisfaction.

We firmly believe that you, together with your talented team, are capable of overcoming these challenges. By improving the quality of availability and connection, you will not only retain the existing community but also attract new players and secure the long-term growth of the game.

Thank you for your attention and commitment. We hope for positive changes and are available for further feedback.

Sincerely,
Roctan

Bammlschwamml · May 26

I am sure it's your own hardware. Did you call your Internet Service Provider? And did you work through all the links in the technical support help site? Maybe try turning it off and on again? /s

ospray315 · May 26

servers are still up and functional, it looks like certain player either cannot relog back in, or got kicked and now cannot relog back in

And no, not sure if its zos log in server or steam ones...

Gaisma · May 26

Let this be a reminder to never solo DLC dungeons again, in case you get disconnected at the last boss, and lose the instance to the 10min queue.

Shadow-Fighter · May 26

Server hamster is dead.

ospray315 · May 26

Gaisma wrote: »

Let this be a reminder to never solo DLC dungeons again, in case you get disconnected at the last boss, and lose the instance to the 10min queue.

Doesnt look like it, one player was in group delve with us at the start then the server kicked him

Other have said they got kicked doing normal stuff, like guild trading, using bank etc

fred4 · May 26

Well, I think ESO has an issue where, if your IP address changes, they kick you. This may be lack of error handling or a security measure. IMO it's something they could and should fix. There must be cryptographic means whereby they could transparently reconnect and stay secure.

That said, I was in a trial and half the group got kicked, the other didn't. Today's incident may be outside of ZOS' control, such as Internet or DOS attack issues.

agelonestar · May 26

Yeah me too - was stuck in a queue for 2 mins they kicked out - Error 334 - Lost Lobby connection.

Sunday night death spiral !

@ZOS_GinaBruno or @ZOS_Kevin or @ZOS_JessicaFolsom tagging you for awareness.

twev · May 26

Shadow-Fighter wrote: »

Server hamster is dead.

He's resting.

Shadow-Fighter · May 26

twev wrote: »

Shadow-Fighter wrote: »

Server hamster is dead.

He's resting.

Jup.

ZOS_Bill · June 4

The server issues from May 26th should now be resolved and you should be able to login. For this reason we are closing the thread from any further comments.