The server lag for PC NA is terrible. Dev response?

Skoomah

The server lag is terrible. Disconnects, skill usage, etc. Can we get some updates or news from the devs please?

Nerouyn

I have been experiencing problems logging in. Like it frequently tells me it has sent me an email with a verification code. But I don't need one and it hasn't.

And sometimes it just won't log me in.

But once in the game it's fine.

jonub17_ESO1

We're having a bunch of people freezing for 5 - 10 seconds at a time while in a trial. Pings aren't showing high or anything and it is happening to about half the group at a time.

Kusto

Its unplayable. Tried dungeons and same in trial. Random 1-2 sec freezes

Desiato

I've been pinging the NA server all night. At least the address they attribute to the server in this help article. They're definitely having problems.

I had no issues last night when I played between 7PM and 2AM EDT. In another thread, someone else reported that issues for them and their friends began at around 2AM.

Here are my latest ping results:

Ping statistics for 198.20.200.1:
Packets: Sent = 2968, Received = 2881, Lost = 87 (2% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 98ms, Average = 67ms

The dropped packets correspond with problems I have in-game.

If someone else wants to ping, I suggest opening a powershell (if you're a windows user) and press enter after typing: ping -t 198.20.200.1

Press ctrl-c to stop it and see your results. There's no need to direct the output to a text file as the help article suggests. I like to see the results in real time so I can alt-tab when I have problems in-game to see if they correspond with dropped packets.

Spiritrush

Yes, I noticed considerable lag spikes in Infinite Archive this evening. Another group experienced significant lag in vet Kyne's Aegis. Both on NA server. It made the game unplayable at times, causing deaths. Spikes for the Archive were in the range of 1-3 seconds and frequent (3-7 per cycle). Spikes in Kyne's were up to 7 seconds. Hope the recent server issues can be addressed, thanks.

VampiricByNature

Ps5 NA was unplayable tonight in vdsrhm. Our run had huge freezes. Tons of progs cancelled.

Wildberryjack

On NA I'm still having problems. I'm getting bad lag spikes constantly, up to 999+, every 10-15 seconds. But I'm also having the game totally freeze between 3 to 6 seconds. These freezes happen 4 to 5 times a minute and they also happen when I'm NOT having a lag spike.

I do get lag spikes on EU also, more than I should, however they aren't as bad nor happen as often and the game does not freeze at all. I barely notice those spikes to be honest. Considering I live in the same state as the NA server it seems I should not be getting better results playing on the EU server. I also play other MMOs with servers in Chicago and California and I'm not having any issues with them at all.

There is something wrong with your NA server and I hope you get it sorted before the new expansion drops because this really is unplayable.

MrGarlic

Multiple people from multiple countries in one of my guilds is having the same issue, including me. (PC/NA)

FolksySpade

Yeah it's absolutely unacceptable.
Here's a clip to show off how consistent and bad the elastic banding is.
It's not just Cyrodiil that's effected, but random dungeons too. People continue to freeze up, elastic band around, and the ping spikes to over 1k with no reason. ZOS should probably address this soon considering it's an ongoing issue. Not just an isolated one from tonight.

It all started around tuesdays maintenance and progressively has gotten worse.

https://www.youtube.com/watch?v=oyLQPV7EVrY&feature=youtu.be

https://www.youtube.com/watch?v=SX6mnbO7IsM

Tallon_IV

Concerning that after two days they still don't know what's going on.

themaskedweeb

i'm from south america and i've been at a constant 200-220ms ever since they solved the server issues a day ago, i really don't know what's going on at all

Nerouyn

Tallon_IV wrote: »

Concerning that after two days they still don't know what's going on.

I'm not saying it isn't their fault but issues like this can be caused by problems other than the server.

The internet is a big weird technical sea and I do remember times when game performance was adversely affected by what turned out to be the internet kinda crapping out for everyone.

Alaztor91

DDoS attack I guess. My connection is going through Akamai which afaik wasn't the case before May 7th. It also has the nasty side effect of increasing my latency by like 30-40ms more than what it normally sits at.

You can do a tracert to 198.20.200.1 (NA) if you want to check on your own.

davidtk

I've been playing a bit on NA (I play primarily on EU) the ping I had a while ago (several months ago until last weeks) was in the bearable 120-160 range (playing form the central EU). Not great, weaving was problematic at times, but it was playable.

But I went to NA mainly for the peace of mind and the experience of starting all over again with no achievements and no stuff collected. It was pretty fun except for some odd things)

Now lately? Unplayable, ping 160/240 -> 460+ (In the most important cases [boss fight f.e.] 999+). Everything slowed down, even interactions with NPCs, even stupid daily craft problematic.

Okay, I know. I can stay on the EU, but lately I've been experiencing similar problems here on the EU.

moderatelyfatman

FolksySpade wrote: »

Yeah it's absolutely unacceptable.
Here's a clip to show off how consistent and bad the elastic banding is.
It's not just Cyrodiil that's effected, but random dungeons too. People continue to freeze up, elastic band around, and the ping spikes to over 1k with no reason. ZOS should probably address this soon considering it's an ongoing issue. Not just an isolated one from tonight.

It all started around tuesdays maintenance and progressively has gotten worse.

https://www.youtube.com/watch?v=oyLQPV7EVrY&feature=youtu.be

https://www.youtube.com/watch?v=SX6mnbO7IsM

It all looks normal for Cyrodiil to me.

Skoomah

I keep getting infinite load screens whenever a BG match is a deathmatch mode.

Dovahkiin02191973

I know this doesn't help but I lost connection to the Lobby upon first login this morning. The point is that this is a really big problem and we are back to square one on communication from the Devs. I hope they are working on all of this. Just wish they would give us a status report.

Firstmep

It's not just NA. Happening on EU all the same 3-5 second freeze into 999 ping, disconnects etc

Sluggy

A couple of nights ago, someone in-game suggested that the servers might be adversely affected by solar activity causing the aurora borealis. I really couldn't help but have this come to mind...

MidniteOwl1913

The console PSNA is also lagging. The amount varies, but it seems to be there pretty consistently.

StackonClown

welcome to our world in oceania - this has been our experience from my first log on to ESO

Rkindaleft

As others have said its not just PC having issues. I play on PS/NA and subbed for a RGhm yesterday and a number of the group members were having random 1-2 second freezes regularly. It was almost impossible to prog high end content with the disconnects in the weeks past the update and now this. It's frustrating.

Jaraal

Dovahkiin02191973 wrote: »

I know this doesn't help but I lost connection to the Lobby upon first login this morning. The point is that this is a really big problem and we are back to square one on communication from the Devs. I hope they are working on all of this. Just wish they would give us a status report.

Yeah, this is something new that I've been experiencing since the most recent patch maintenance. Upon first login, I get the black splash screen, then at the first Elven/Breton/Nord Hero or Gold Road screen that comes before the character select screen loads, the game freezes and crashes. The screen goes gray with the Windows working icon spinning... and it's locked up until I force close the window. Note that it never happens on the second login attempt, only the first.

Desiato

Sluggy wrote: »

A couple of nights ago, someone in-game suggested that the servers might be adversely affected by solar activity causing the aurora borealis. I really couldn't help but have this come to mind...

While solar storms wouldn't affect the fibre most of connect through, they heavily affect satellites which would result in satellite traffic being re-routed through fibre, possibly saturating some links. This would be especially true of of submarine cables connecting continents.

In theory solar storms can also affect wifi.

Also, the red sea cable cuts could affect traffic in europe because of re-routing, in theory.

It seems a disproportionate number of players experiencing increased issues lately are connecting to NA servers from different continents. I'm not saying everyone affected by recent issues fall into that category, but there seems to be a bias towards it.

BetweenMidgets

Was in a raid a few nights ago where, out of our 12 man group, 9 of us were getting DCed every 10ish minutes. The other three people in the group were totally unaffected.

Sluggy

Desiato wrote: »

Sluggy wrote: »

A couple of nights ago, someone in-game suggested that the servers might be adversely affected by solar activity causing the aurora borealis. I really couldn't help but have this come to mind...

While solar storms wouldn't affect the fibre most of connect through, they heavily affect satellites which would result in satellite traffic being re-routed through fibre, possibly saturating some links. This would be especially true of of submarine cables connecting continents.

In theory solar storms can also affect wifi.

Also, the red sea cable cuts could affect traffic in europe because of re-routing, in theory.

It seems a disproportionate number of players experiencing increased issues lately are connecting to NA servers from different continents. I'm not saying everyone affected by recent issues fall into that category, but there seems to be a bias towards it.

For the record, this is mostly just a funny joke that popped into my head at the mere mention of the nothern lights. Though I am aware that it could affect at least some parts of the internet system.

I've seen many of your other posts on the subject and I'm not entirely in disagreement with you. I don't think it's merely a simple matter of just one thing but perhaps a few different things that all happened at the same time. For example, I'm actually pretty certain there is at least some of it that is being caused by the client-side software because I've found certain very specific activities when performed enough times usually result in a complete and instantaneous lockup of the game for me. Not a disconnect. The game just completely freezes, requiring a reboot. Some other factors like the lag spikes really only ever affected me while in trials and overland but I literally never once experienced them while in dungeons or (oddly enough) in the several hours over the course of several days while playing in Cyrodiil (though according to zone chat I must have just missed it because other did have that issue there). Whatever it is, I'll agree it's certainly not as simple as "bad update make game no work".

Desiato

Sluggy wrote: »

For the record, this is mostly just a funny joke that popped into my head at the mere mention of the nothern lights. Though I am aware that it could affect at least some parts of the internet system.

What we're experiencing isn't the run of the mill northern lights, but a G5 solar/geomagnetic storm, which hasn't happened since 2003. They can cause major issues with satellites and a variety of other issues.

moderatelyfatman

Desiato wrote: »

Sluggy wrote: »

For the record, this is mostly just a funny joke that popped into my head at the mere mention of the nothern lights. Though I am aware that it could affect at least some parts of the internet system.

What we're experiencing isn't the run of the mill northern lights, but a G5 solar/geomagnetic storm, which hasn't happened since 2003. They can cause major issues with satellites and a variety of other issues.

The storm must be localised over the Texas servers because it's not affecting my other MMOs!

madman65

Yeah the NPC`s have been rubber banding on me yesterday and today, I have to wait for all my damage to hit so the fight will end.

Scaletho

I crash ALL THE TIME for nothing. Lag go up 999 and my character is simply walking, This is a serious problem.