ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Xandreia_ · September 27

i mean just on steam they are down approx 28% since june

Theist_VII · September 27

LadyGP wrote: »

Theist_VII wrote: »

Getting sick of crashing?
Play a different game.

That simple, if ESO isn’t working, don’t waste your time. I’m a few days from uninstalling it, myself.

With Throne and Liberty and AoC coming out this month... this is about the last month I give ESO a chance to fix the issue.

I already stopped buying crowns and cancelled my sub and I know a handfull of people in my guild who did the same.

If this issue doesnt get fixed quick.. I'm sure ZoS can expect a massive player drop.

When I got another lag spike yesterday after about a half hour of play, I said enough and paid for Early Access on Throne and Liberty and wow am I impressed.

I thought I was gonna hate the tab-targeting but it’s hardly even noticeable. Not to mention, I got to reconnect with a few friends of mine on PlayStation, so that was really great!

Theist_VII · September 27

Xandreia_ wrote: »

Theist_VII wrote: »

Getting sick of crashing?
Play a different game.

That simple, if ESO isn’t working, don’t waste your time. I’m a few days from uninstalling it, myself.

wish i could but id be letting 11 people down in the last stages of a trifecta, i cant quit and make them reprog with a new healer lol

You both can, and should.

Not only is it insanity to prog anything this update, until this latest issue is resolved, there’s absolutely no reason to log in. Why get on a game that makes 15 million a month yet allows the playerbase to suffer like we have been.

KV_Tootn · September 27

ITS UNPLAYABLE.. BOOTING all the time.. the Lag is killing everything... No fun at this Event at all. after last updates this game is just unplayable PC -NA

Seravi · September 27

Welp I cannot even log in to fill up my store now. This is beyond silly at this point, especially for me sitting on the data center.

The que just sits there at three seconds.

Logos · September 27

Seravi wrote: »

Welp I cannot even log in to fill up my store now. This is beyond silly at this point, especially for me sitting on the data center.

The que just sits there at three seconds.

Just got kicked to a queue that did move (like an actual queue, not all at once), at then had a horrible lag when I got back. Got kicked 7 times yesterday, mostly while trying to zone or log into a character.

WhiteCoatSyndrome · September 27

Was having bad lag spikes today and finally crashed. Didn’t even finish all the dailies I’d meant to do. 😕 Events aren’t fun when we can’t participate!

LadyGP · September 27

1 minute and 30 seconds into loading into the game. Scholarium or however you spell it.

It's getting even worse. @ZOS_Kevin

MrGarlic · September 27

PC/NA

Just got booted from Tempest Island dungeon which I was soloing, massive lag spikes of over 10 seconds then got booted to the login screen with 'An error has occurred.'

My wife meanwhile, was playing the game without any problems. Same internet.

JaxontheUnfortunate · September 27

This is almost making me wonder if it's a network issue or a backend (datacenter) storage SAN issue manifesting as a network issue.

Jaimeh · September 27

There's something wrong with the PC/NA server today @ZOS_Kevin, everyone in my guilds and in the zone chat is complaining about disconnects and the game heavily lagging. I have been disconnected twice so far (once crashed to desktop, once booted from the server with a 'lost lobby connection' message), and I have experienced more than 5 times instances of the game completely freezing and then everything moving in fast motion, as well as many 999+ lag spikes.

vsrs_au · September 27

JaxontheUnfortunate wrote: »

This is almost making me wonder if it's a network issue or a backend (datacenter) storage SAN issue manifesting as a network issue.

A problem with network storage hardware/firmware wouldn't explain why some players have no problems playing the game and others find it almost unplayable.

adirondack · September 27

Jaimeh wrote: »

There's something wrong with the PC/NA server today @ZOS_Kevin, everyone in my guilds and in the zone chat is complaining about disconnects and the game heavily lagging. I have been disconnected twice so far (once crashed to desktop, once booted from the server with a 'lost lobby connection' message), and I have experienced more than 5 times instances of the game completely freezing and then everything moving in fast motion, as well as many 999+ lag spikes.

Yes. Issues. Problems. Unhappy. Please fix.

wilykcat · September 27

I was running around in Southern Elsweyr when this happened. Lagged and got disconnected.

PC NA

Coo_PnT · September 27

Jaimeh wrote: »

There's something wrong with the PC/NA server today @ZOS_Kevin, everyone in my guilds and in the zone chat is complaining about disconnects and the game heavily lagging. I have been disconnected twice so far (once crashed to desktop, once booted from the server with a 'lost lobby connection' message), and I have experienced more than 5 times instances of the game completely freezing and then everything moving in fast motion, as well as many 999+ lag spikes.

I am connecting to the PC/NA server from Japan and am currently having the same problem as this person.
Ping values are unstable everywhere and I get frequent lag spikes (ping 999+)

JaxontheUnfortunate · September 27

vsrs_au wrote: »

JaxontheUnfortunate wrote: »

This is almost making me wonder if it's a network issue or a backend (datacenter) storage SAN issue manifesting as a network issue.

A problem with network storage hardware/firmware wouldn't explain why some players have no problems playing the game and others find it almost unplayable.

First off I didn't say it was hardware/firmware issue it could be a misconfiguration of an array port. I have seen many bizarre issues that were caused by one thing that manifested as some thing else. I was merely offering it as another possible cause and possible avenue of investigation.

Secondly SAN is not NAS, they are both very different ways to present shared storage to multiple computer systems.

Without detailed information on how player sessions are handled and processed client side this is all speculation. For all we know only a couple of the servers in a cluster could be having issues but there is no way for any of us to know that for sure.

However this discussion is getting a we bit off topic.

LadyGP · September 27

JaxontheUnfortunate wrote: »

This is almost making me wonder if it's a network issue or a backend (datacenter) storage SAN issue manifesting as a network issue.

@ZOS_Kevin

LadyGP · September 27

Yeah lots of issues today. Every place I go on the map is hitting 999+ every couple of minutes.

baconaura · September 27

Yesterday was pretty bad doing vLC runs. rubberbanding but no disconnects. you can see my ping and fps dont drop during that rubberbanding freezes.

https://drive.google.com/file/d/1y8jeO2LSDnBm3YrIHwOCFveVRPzNfjlw/view?usp=sharing

cant believe this is still ongoing...

thinkaboutit · September 27

It's a network issue not a storage network issue.

AzuraFan · September 27

Had lag in a dungeon this morning. It was okay for most of the run, but during one of the boss fights it was play-freeze-play-freeze-play-freeze ad nauseum, where the freezing would last 2-4 seconds. Doesn't seem like a long time, but it is when you're in combat and wondering if you'll be dead when it next unfreezes.

LalMirchi · September 28

Lately for me starting the game is a delicate affair while crashes did occur before the frequency has increased considerably.

Right now the game crashes quite often when loading the 1st character. Mostly not but sometimes it feels like kickstarting a very old motorbike. Then the game will occasionally crash when changing zone, West Weald is the worst culprit here.

In one spectacular crash today the game zeroed my UserSettings.txt, ie the file size was 0 bytes after the crash.

A cursory look at the crash reports show a common factor "Exception Type: EXC_BAD_ACCESS (SIGSEGV)"

No idea what that is.

Nharimlur_Finor · September 28

LalMirchi wrote: »

A cursory look at the crash reports show a common factor "Exception Type: EXC_BAD_ACCESS (SIGSEGV)"

No idea what that is.

Plenty of info around on that error.

JaxontheUnfortunate wrote: »

vsrs_au wrote: »

JaxontheUnfortunate wrote: »

This is almost making me wonder if it's a network issue or a backend (datacenter) storage SAN issue manifesting as a network issue.

A problem with network storage hardware/firmware wouldn't explain why some players have no problems playing the game and others find it almost unplayable.

First off I didn't say it was hardware/firmware issue it could be a misconfiguration of an array port. I have seen many bizarre issues that were caused by one thing that manifested as some thing else. I was merely offering it as another possible cause and possible avenue of investigation.

Secondly SAN is not NAS, they are both very different ways to present shared storage to multiple computer systems.

Without detailed information on how player sessions are handled and processed client side this is all speculation. For all we know only a couple of the servers in a cluster could be having issues but there is no way for any of us to know that for sure.

However this discussion is getting a we bit off topic.

All very interesting.

I think all that's been proven so far, is no-one will comment on whatever the issue is.
It now boils down to the issue of: 'can't fix' or 'won't fix'.

We won't get a comment on that, either.

I hope that those players who remark about spending money to 'support the game' are paying attention.

Syrusthevirus187 · September 28

Terrible today. Tried 3 bgs. Couldn't finish any of them due to high ping.
Logged off and did real life stuff. Way better.

gamma71 · September 28

Dungeon almost unplayable with 20 second freezes and I see my teammates fighting but I don't see the mobs till half way thru the fight. Overland I get load screens consistently and pvp I'm dead before I know I'm dead, is it 2014 or 2024 the performance reminds me of the stress tests in 2014 it's totally pathetic for a decade later.

thinkaboutit · September 28

still lagging all night

Stridig · September 28

Is it time to just give up on this thread? ZOS acknowledged 5 (or so) years ago they had a communication problem that they promised to work on. Nothing ever came of that. People threaten to, and have canceled subs. That doesn't seem to matter. PvPers have been very vocal for years about the issues in Cyrodiil. And all they get is waa waa waa. Unless you are a streamer who publicly quits this game ( some more than once), you are treated as a Pariah. It is what it is.

dcrush · September 28

Every single event the server starts lagging and people get more disconnects than usual, so it seems like the server cannot handle the influx of players during event times.

Now for the last months it’s already been bad so with the event going on it’s even worse.

And every single time ZOS says “we’ll look into it”.

Best you can do is vote with your wallet I guess.

silky_soft · September 28

I can fight in the event zone without lag. Soon as I go into another instance not in west weld or into bg I get a slide show. BG is the worst. It's like a buffering video with hyper speed catch up.

blktauna · September 28

Tonight on both PC EU and PCNA the shard dolmens were a festival of stutter lag and 900+ ping