ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Desiato · May 29

I normally don't have problems, nor do others I play with.

But today I've had ability/npc lag and others I've played with have had disconnect issues.

No packet loss to the PC/NA server today either.

LucyferLightbringer · May 29

Constant lagspikes and disconnects in last hour, cant do anything, this is aweful.

MrGarlic · May 29

PC NA

I had to join a queue to log in, entered a delve, lag spiked, then got booted. [An Error Has Occurred] prompt.

Re-logged in but had to queue again, finally got in, killed an NPC, lagged and then booted to the same error.[An Error Has Occurred.]

Not happy here Zos.

Rkindaleft · May 29

Just putting it here that it's not just PC.

The last couple of hours on PS/NA I have experienced random freezing for 4-5 seconds either in the menus, selling stuff to merchants or in combat, happening seemingly at random times and just DCed. I have seen a few players in different guilds complaining about the lag so I know it's not just me.

Seravi · May 29

From another thread about lag, etc:

Just to follow up, ZOS_RichLambert has confirmed that it’s a DDoS attack, and potentially other stuff: https://www.reddit.com/r/elderscrollsonline/s/ZIXmghs8FV

What the other stuff is, who knows...

gman04 · May 29

Not fixed on Xbox NA. Just finished a dungeon run with a bunch of lag spikes, however, I did see an improvement outside dungeons with questing etc. This was around 7:20 pm EST, prime server time.

gman04 · May 29

@ Seravi…thanks for the update!

Sakiri · May 29

Seravi wrote: »

From another thread about lag, etc:

Just to follow up, ZOS_RichLambert has confirmed that it’s a DDoS attack, and potentially other stuff: https://www.reddit.com/r/elderscrollsonline/s/ZIXmghs8FV

What the other stuff is, who knows...

what the crap?

Why in the world would someone try DDOSing *this* game of all games?

TaSheen · May 29

Sakiri wrote: »

Seravi wrote: »

From another thread about lag, etc:

Just to follow up, ZOS_RichLambert has confirmed that it’s a DDoS attack, and potentially other stuff: https://www.reddit.com/r/elderscrollsonline/s/ZIXmghs8FV

What the other stuff is, who knows...

what the crap?

Why in the world would someone try DDOSing *this* game of all games?

I can think of various reasons - but I'm not about to detail them. Not my job....

dnbranch · May 29

Running trials with guildies and all of us are seeing long (6 to 8 second) lag spikes. Ive seen them in vDSA and a number of Dungeons as well. Not a good sign with the next chapter dropping Monday.

Caecus0 · May 29

It's happening to me tonight as I type this. Just random lag spikes out of nowhere from time to time.

Sakiri · May 30

TaSheen wrote: »

Sakiri wrote: »

Seravi wrote: »

From another thread about lag, etc:

Just to follow up, ZOS_RichLambert has confirmed that it’s a DDoS attack, and potentially other stuff: https://www.reddit.com/r/elderscrollsonline/s/ZIXmghs8FV

What the other stuff is, who knows...

what the crap?

Why in the world would someone try DDOSing *this* game of all games?

I can think of various reasons - but I'm not about to detail them. Not my job....

Other than "to be a jerk"?

This game isn't super competitive for the most part and I can't even see the hardcore PvP crowd screwing themselves over.

KiltMaster · May 30

Still having issues. Crashed in the rift whilst doing nothing besides riding my mount.

I get that they're probably workin hard leading up to the release of gold road but is anyone really going to even want to *play* gold road if the servers suck as they are?

Well maybe we'll want to play, but will be unable to due to server [snip]

[edited for profanity bypass]

Quackery · May 30

Jaraal wrote: »

Lost another coldfire ballista to the bug, firing on a ball group and my screen went gray, then kicked to log in with "An Unexpected Error Occurred, contact customer service."

Nah, wasn't unexpected at all. It's becoming as regular as clockwork.

Just be glad that you didn't lose 2 fire lancers...

Quackery · May 30

Jaraal wrote: »

Lost another coldfire ballista to the bug, firing on a ball group and my screen went gray, then kicked to log in with "An Unexpected Error Occurred, contact customer service."

Nah, wasn't unexpected at all. It's becoming as regular as clockwork.

Just be glad that you didn't lose 2 fire lancers... I'm afraid to even use the ones I have left because of this, which makes them pretty much useless. It's astounding that the server quality hasn't been fixed in years. What's next, lower population YET AGAIN?!?

Zama666 · May 30

Was in Cyrodiil, got kicked during a battle, back to PVE, queue #50

WhiteCoatSyndrome · May 30

I’ve had the game crashing my desktop a few times over the last week or so. 😕 PC/NA

Quackery · May 30

WhiteCoatSyndrome wrote: »

I’ve had the game crashing my desktop a few times over the last week or so. 😕 PC/NA

Be glad that the game doesn't freeze your pc on a black screen that then gives you no option but to force restart. This is the kind of stuff that destroys a PC.

adamsmith42 · May 30

Sakiri wrote: »

I just got booted from the game with the error saying I was hitting the message rate limit, aka spamming. Had hit 999+ latency just before.

I hadn't said a word in chat since I logged in.

Lulz.

Message rate limit is server messages; so skills, movement... any input, when you get a lag spike like that 'piles up' then all hit the server at once; that error message is really poorly worded, took me a while to figure out when it happened to me

Sakiri · May 30

adamsmith42 wrote: »

Sakiri wrote: »

I just got booted from the game with the error saying I was hitting the message rate limit, aka spamming. Had hit 999+ latency just before.

I hadn't said a word in chat since I logged in.

Lulz.

Message rate limit is server messages; so skills, movement... any input, when you get a lag spike like that 'piles up' then all hit the server at once; that error message is really poorly worded, took me a while to figure out when it happened to me

I wasn't in combat at the time. I was riding my horse.

cyclonus11 · May 30

I'm just questing in Coldharbour. Lots of heavy lag spikes and the occasional disconnect. PC/NA

Sakiri · May 30

I wonder if any of it has to do with the spectacular weather Texas is getting atm.

Just_Attivi · May 30

On the bright side, after a really, REALLY poor performance this morning, the last 4 hours ish i have had flawless performance in grayhost PC NA.

Downside number 1: judging from zone caht, it seemed like not everyone was so lucky.

Downside number 2: ZOS was [snip] and left us largely to our own devices without a word so we dont waste our time troubleshooting/reinstalling/doing all the stuff we went through trying to figure out issues on their side of things.... even just telling us 'we are having issues on our end, client side troubleshooting likely wont fix the majority of issues presented here'' so we could at least not waste more of our own time...

#WasntThereAWholeThingAboutCommunicatingBetter?

[edited for conspiracy theory]

vsrs_au · May 30

Sakiri wrote: »

I wonder if any of it has to do with the spectacular weather Texas is getting atm.

The EU server is a very long way from Texas.

Photosniper89 · May 30

vsrs_au wrote: »

Sakiri wrote: »

I wonder if any of it has to do with the spectacular weather Texas is getting atm.

The EU server is a very long way from Texas.

Bingo.

Really really bad performance tonight. I think one of the mass disconnects they had a week or two ago were the DDOS attacks. This rubber band stuff and random lag spikes is 100% not DDOS related.

Sakiri · May 30

vsrs_au wrote: »

Sakiri wrote: »

I wonder if any of it has to do with the spectacular weather Texas is getting atm.

The EU server is a very long way from Texas.

Aye, but the NA servers are there. And the weather has been abysmal.

Like, severe hail, wind, tornadoes...

EU i have no idea why it'd be having issues, too. They're completely separate and usually issues affecting one region don't affect the other.

TheMajority · May 30

Photosniper89 wrote: »

vsrs_au wrote: »

Sakiri wrote: »

I wonder if any of it has to do with the spectacular weather Texas is getting atm.

The EU server is a very long way from Texas.

Bingo.

Really really bad performance tonight. I think one of the mass disconnects they had a week or two ago were the DDOS attacks. This rubber band stuff and random lag spikes is 100% not DDOS related.

been through plenty of DDOS attacks in other games in the past

you get EXACTLY this kind of stuff, lag spike, rubber banding, disconnect and stuff

it's the DDOS

eveboufa · May 30

@ZOS_Kevin @ZOS_RichLambert @ZOS_GinaBruno

Can you provide your community an official update on its official forums?

An acknowledgment of issues was posted by Rich on Reddit but I don’t see one here. Maybe I just can’t see it?

https://www.reddit.com/r/elderscrollsonline/comments/1d3fs29/comment/l67ekx7/?context=3&share_id=fw5nkA67Mn0RU45jY5aDD&utm_content=1&utm_medium=ios_app&utm_name=ioscss&utm_source=share&utm_term=1

OldStygian · May 30

FWIW - to PCNA from AU, was in the IC about 16 hours ago, had lag spikes every few minutes. Didn't get booted but I only stayed long enough to finish endeavours.

MasterSpatula · May 30

Just finished a Bastion Nymic with a pug group. All four of us were getting 999+ ping spikes the whole time, enemies just vanishing in the middle of a fight then reappearing, allies doing the same, everything freezing for several seconds then starting up again with all our characters near death due to massive AOEs that apparently exploded under our feet while the game was frozen for us.

I thought maybe it was a bugged instance, but I inquired in guild chat, and everyone else had experienced similar phenomena, including a vCR group that had called it quits do to the unplayability of the game during that time.

Sounds like this is very much on ZOS's end. Hope you all get it sorted out before the player numbers spike next week.

Also,

Seravi wrote: »

Just to follow up, ZOS_RichLambert has confirmed that it’s a DDoS attack, and potentially other stuff: https://www.reddit.com/r/elderscrollsonline/s/ZIXmghs8FV

Why do we have to look elsewhere for answers like this? We have an official forum and a whole team whose job it is to communicate with us. Announcing this information on this forum should have been a top priority for people who value their customers.