Just a recommendation if ZOS isn't already doing this, but a client-side save of our account database (DB) would be helpful. Every time we log in we could accept an account save here [C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\game\client]. It could be hashed with a 256 bit key to maintain integrity (some users would try to break their DB and rewrite their account). This way if the server ever loses our account, we'd have a local copy just in case.
Anyways, thanks for reading.
Poncho-Dovahkiin (Defilers of Molag Bal, Lost Souls of Tamriel, Rebellious Spirit, Greatest of all Time)