The Elder Scrolls Online

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customer support

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BallBustingBabe
BallBustingBabe
Soul Shriven
im just wondering how long it be before i hear from customer support. My ticket number is 240415-002257
Edited by ZOS_Bill on April 18, 2024 4:33PM
  • xclassgaming
    xclassgaming
    ✭✭✭✭✭
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    what is your ticket about?
    Give us clannfear mounts!
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi there. We just reached out to customer service and they provided an update for you as of this morning. Please check your email for that follow up. If you don't see it, we can ask customer service to send it again.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Hailan
    Hailan
    ✭✭✭
    ZOS_Kevin wrote: »
    Hi there. We just reached out to customer service and they provided an update for you as of this morning. Please check your email for that follow up. If you don't see it, we can ask customer service to send it again.

    Is this email update for everyone locked out or just the individual?
  • ZOS_Bill
    ZOS_Bill
    admin
    @BallBustingBabe

    As a further update, our support team has responded back to your request in ticket 240415-002257.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
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