Game crashes a lot since update

Whereis_Kyno · April 6

Hello, I’m wondering if any other PlayStation users, specifically PS5 and EU users have been crashing a lot since the new update.

I’m hard crashing i.E whole app shuts, it doesn’t just disconnect me and send me to the menu. When I try to log back in it will say 1-2 times that there is an internal error and then let me back in.

Performance also dropped a bit. Some dungeons such as Shipwright’s regret and Red Petal Bastion are v laggy.

Wondering if others are experiencing this but haven’t seen too much discussion so if it’s an issue just for me, I’m wondering how it can be resolved.

Many thanks

boi_anachronism_ · April 7

Yeppp PS/NA same issues

FlopsyPrince · April 8

I am crashing on both PS/NA and PS/EU more than once a day now. What did they ruin? No consistent or hard activity, just making crafting dailies, turning them in, opening boxes, logging out....

ZOS_Bill · April 9

@Whereis_Kyno

To begin troubleshooting these crashes since the last update, you can try the crash troubleshooting in our FAQ below.

What do I do if The Elder Scrolls Online is crashing on PlayStation?

FlopsyPrince · April 11

ZOS_Bill wrote: »

@Whereis_Kyno

To begin troubleshooting these crashes since the last update, you can try the crash troubleshooting in our FAQ below.

What do I do if The Elder Scrolls Online is crashing on PlayStation?

I did both on my PS5 and while it is too early to tell, I didn't have a crash in an hour or two of playing on my PS5 just now.

ZOS_Bill · April 11

@FlopsyPrince

Great!

We are glad to hear back that the crash troubleshooting has helped so far.

beer781993 · April 13

ZOS_Bill wrote: »

@FlopsyPrince

Great!

We are glad to hear back that the crash troubleshooting has helped so far.

Didn't help at all.
How come 7 different people in my trial group crash one after another? It's once again your bad coding that broke sth. I would appreciate to get some info when this is going to be adressed!

FlopsyPrince · April 14

ZOS_Bill wrote: »

@FlopsyPrince

Great!

We are glad to hear back that the crash troubleshooting has helped so far.

I just crashed on PS5-NA. I think I was logging out to switch characters. I clicked "send the report" but it is annoying.

ZOS_Bill · April 16

As an update, we are aware of an issue leading to crashing and disconnects on console. This issue will be fixed during the next incremental update. With multiple threads on this topic, we've decided to close this thread. You can go to the following thread for further updates and discussion HERE.