A Gift from the ESO Team

johnjetau

So earlier today when I logged in, my in game mail contained a letter that read -

Greetings,

We are sending you this gift to help you continue your adventures in Tamriel.

Thanks for playing!
The Elder Scrolls Online Team

And attached to it was 5 150% XP scrolls.

However it appears that not everyone has gotten that same in-game mail. And we are trying to figure out what the mail was from - is it a bug, a reward etc - and why not everyone has received it.

Is it being rolled out or did just random players get this.

Did anyone else get/didn't get this mail as well.

olsborg

ZOS_Kevin wrote: »

On March 13, we deployed a hotfix to resolve outfits from resetting. Players should feel free to reapply outfits as they like. For those impacted by the outfit resetting issue, we are granting the following during our March 25 incremental:

• Anyone who had outfits reset will be granted two outfit change tokens per slot affected. So for example if you had three outfits reset, you will be granted six outfit change tokens.
• Additionally for time lost having to reset outfits, we will grant five 150% experience scrolls.

When these items are granted on March 25, you will receive the experience scrolls via in-game mail, while the outfit change tokens are added directly to your account. We've identified impacted players through our logs, so you do not need to submit a ticket to receive the granted items. Lastly, this issue has been identified and will be resolved for console launch.

Thanks again for flagging this issue and working with us to come to a resolution for everyone impacted.

johnjetau

????

Well that is strange then. Cause I had no outfit issues.

I haven't changed my characters outfit in the last 5 years.

But thanks for the free scrolls I guess.

FlopsyPrince

So those of us who never or almost never change outfits don't need to pay attention to this, right?

TaSheen

FlopsyPrince wrote: »

So those of us who never or almost never change outfits don't need to pay attention to this, right?

It seems that the biggest issue is with those that died (maybe only in Cyro? Not sure now....) after the patch was newly applied. If you didn't die, it shouldn't be an issue - none of my characters (close to 80 of them, at least half of which have outfits instead of costumes) had any issues at all.

colossalvoids

TaSheen wrote: »

FlopsyPrince wrote: »

So those of us who never or almost never change outfits don't need to pay attention to this, right?

It seems that the biggest issue is with those that died (maybe only in Cyro? Not sure now....) after the patch was newly applied. If you didn't die, it shouldn't be an issue - none of my characters (close to 80 of them, at least half of which have outfits instead of costumes) had any issues at all.

It was a new dungeon specific one.

NoTimeToWait

olsborg wrote: »

ZOS_Kevin wrote: »

On March 13, we deployed a hotfix to resolve outfits from resetting. Players should feel free to reapply outfits as they like. For those impacted by the outfit resetting issue, we are granting the following during our March 25 incremental:

• Anyone who had outfits reset will be granted two outfit change tokens per slot affected. So for example if you had three outfits reset, you will be granted six outfit change tokens.
• Additionally for time lost having to reset outfits, we will grant five 150% experience scrolls.

When these items are granted on March 25, you will receive the experience scrolls via in-game mail, while the outfit change tokens are added directly to your account. We've identified impacted players through our logs, so you do not need to submit a ticket to receive the granted items. Lastly, this issue has been identified and will be resolved for console launch.

Thanks again for flagging this issue and working with us to come to a resolution for everyone impacted.

It's not this. I received such a letter in January. But my friend didn't, and we were offline for roughly the same amount of time.

It seems to be a reward for returning users, but doesn't work well from the looks of it