Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Need help changing a Guild's name through the "Support" page

matrix268
matrix268
I have tried to submit a Guild name change request through the Support interface several times, and each time, it gives me the following error:
Invalid ID: The first parameter to fetch must be either the long ID or the string LookupName to search for

36xh9gckqjk3.png

Each time I've tried to submit this, within the first field labeled "Guild Name*" I have tried submitting the following information:
*The Guild's full name (free of spelling errors)
*The numeric ID of the guild, obtained by pasting the in-game guild recruitment link in an external text field
*The entire code for the in-game guild recruitment link, found using this ^ method

Is there something I'm missing? I'm not sure if I need proper formatting or some ID that I have no idea how to find.

Any and all help getting this request submitted would be appreciated. Thanks for your time!
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @matrix268

    It may be that you are running into the character limit. Could you try submitting it with less text in that field?
    Staff Post
  • matrix268
    matrix268
    I made another attempt and
    I was able to submit my request this time. Thank you for your help!
    3tbfqp8ee57c.jpg
  • ZOS_Bill
    ZOS_Bill
    admin
    @matrix268

    Great!

    You are welcome to share your ticket number here if you need any updates.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.