Maintenance for the week of March 4:
• PC/Mac: No maintenance – March 4
• ESO Store and Account System for maintenance – March 4, 8:00AM EST (13:00 UTC) - 12:00PM EST (17:00 UTC)
• NA megaservers for maintenance – March 6, 12:00AM EST (5:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – March 6, 5:00 UTC (12:00AM EST) - 17:00 UTC (12:00PM EST)
• ESO Store and Account System for maintenance – March 6, 12:00AM EST (5:00 UTC) - 6:00PM EST (23:00 UTC)

Avoid altering your email associated with your Epic account or...

Aerin
Aerin
✭✭✭
...it may result in the loss of access to the ESO game.
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This account remained unused since the day I first added ESO to it, and I feel it's time for a fresh start. Why not create a new one? Well, perhaps not!

Edited by ZOS_Bill on February 16, 2024 5:22PM
Necromancer in ESO = Thanks for your help! Now, pay the bounty for using your necromancer skills to make quests and for being foolish enough to pay for this class!
  • fizl101
    fizl101
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    can you log into the eso website with the original email address? If so raise a ticket with that one. Also you could try the account recovery option (assuming that wasn't what you used to raise that ticket)
    Soupy twist
  • themaddaedra
    themaddaedra
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    There's definitely something fishy going on with Epic linking. A couple months back, i had my Steam account hacked and hacker linked my ESO account to his Epic account without even having password to my ESO Bethesda account. He didn't even have my Steam password for that matter. And what's even worse is i logged into ESO website and deleted Epic accounts AFTER taking my Steam account and resetting every password i have, and every now and then guy would still link my ESO account to his Epic! It took me -i think- more than a month until i convinced ESO support to disable any and all access to my account from Epic games, and guy literally emptied my craft bag in the meantime. Even deconstructed all my sets just for mats :(
    PC|EU
  • Sakiri
    Sakiri
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    This is why we need optional 2 factor authentication like other games have.
  • Amottica
    Amottica
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    Sakiri wrote: »
    This is why we need optional 2 factor authentication like other games have.

    The issue lies with Epic so 2-factor authentication for ESO would be irrelevant.

    Also, we do have 2-factor authentication in ESO that works differently than what we are accustomed to. Granted, I would prefer things to be how some other games do it even though it is not the only way.

    One thing players can do, and should do with any account they want to keep ahold of, is use strong passwords and not reuse them.

  • ZOS_Bill
    ZOS_Bill
    admin
    As mentioned in a post above, you are welcome to contact customer support for assistance with your account email or linking issues.
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