ESO moving forward in 2024

Destai

Were ignored completely

katanagirl1 wrote: »

I don’t think I’ve got feedback directly in any suggestions I have made, but a few of them have been implemented, even if it was just a comment in another thread. However, I have made other threads about specific improvements I think should be made and they got nowhere.

You win some, you lose some I guess.

(I meant to vote for "somewhere in between")

I've seen some requested changes implemented like less intrusive prologues and some NPCs being moved out of the way in crafting areas. I'm not taking credit, but I was happy to see a change I talked about.

xclassgaming

Our voices are heard and feed back is listened to.

our voices are always heard

Tannus15

Our voices are heard and feed back is listened to.

they always listen. why wouldn't they?

but i mean, i read a lot of suggestions on the forums and a lot of them are either bad or impractical. it's amazing how often you read someone stating as fact that their opinion is the majority opinion and "everyone" agrees.

everyone I know wants harder overland content, but there are hundreds of pages agueing the point in a pinned topic.
everyone wants a lag free cyrodiil. easier said than done apparantly. zos are clearly trying.

further there are lots of things like the master crafting stations which zos clearly heard people want and it just took time to get right.

Destai

Were ignored completely

(I meant to vote for "somewhere in between")

Tannus15 wrote: »

they always listen. why wouldn't they?

Why wouldn't they? For their emotional well being. Rich once said on his streams he can't spend more than 30 minutes on these forums and that he doesn't blame his devs if they don't come here.

Speaking as a developer and manager myself, I see the value in tuning out the "noise" and focusing on the critical path. There's always going to be backlogs and focusing on the current sprint or release is sometimes all you can do. I'm not say they're doing that here, but if they're truly not listening, that'd be my guess as to why.

Tannus15 wrote: »

but i mean, i read a lot of suggestions on the forums and a lot of them are either bad or impractical. it's amazing how often you read someone stating as fact that their opinion is the majority opinion and "everyone" agrees.

That's any internet forum though, so I'm not sure that absolves them of any CM shortcomings. Not every suggestion is bad, some have some kernel of merit. Now do I think they need developers here gathering requirements from forum posters? No.

But I think for all the suggestions and feature requests, there's way more bug reports and issues that legitimately need attention. Again, speaking as a developer and manager, I've rarely encountered a bug that didn't require some back and forth with the client.

Now here, we don't have any developer presence on the bug forums. If we see anything, it's either CMs giving us minimal updates or a notice of the thread being moved. I believe the root of the "they don't listen to us" sentiment is issues not being addressed, not feature requests being done.

Tannus15 wrote: »

everyone I know wants harder overland content, but there are hundreds of pages arguing the point in a pinned topic.

So yeah about that thread. There's too many overland activities, with different difficulties, for all of that feedback to live in one thread.

If the intent is consolidation for developer reading, which I don't think is the case, then I don't see how it can meet that need. There's hundreds of topics there. With it being one monolithic thread, I cannot parse out where each topic begins and ends. If the point is to cut down on noise, which I believe they said it was, then what does that leave for "General Discussion"? Perhaps overland content should be its own section so the topics can breathe.

It's really easy to infer they don't want to listen when they condense an entire category of topics down to one thread. I'm not saying it's the case, but they're making it really easy to believe that. Just recently there was a thread on Harrowstorms or something that was treated the same as all overland content. It was very specific feedback, but they're treating it the same as "i want harder questing" or something. That's not fair to us.

Tannus15 wrote: »

everyone wants a lag free cyrodiil. easier said than done apparantly. zos are clearly trying.

It should never get to the point where people are storming their streams asking for updates. At this point, that's partially on them.

Yes, I do believe they're working on it. Yes, I do believe it's an incredibly complex problem. And yes, I do believe they're approaching it carefully. But if they can't tell us what they're specifically working on in over 5 years, then there should be no surprise when people start demanding answers.

And in fact, they know that, and staff their streams with moderators in anticipation of that. Like I said, feels like there's a more proactive solution to it. How it’s handled right now directly contributes to the toxicity we’d all like resolved.

Tannus15 wrote: »

further there are lots of things like the master crafting stations which zos clearly heard people want and it just took time to get right.

This was an amazing feature and is actually my current goal. They definitely do listen to QoL requests, but it takes some time to design it right and prioritize it with all of the other things. Starting with U39, I really started believing ESO's best years are ahead of it.

Poss

Were ignored completely

As a player who plays more pvp than pve, of course there’s only one option for me

tuxon

Were ignored completely

Templar still has "new" Nighthollow DAEDRIC/VAMPIRE spear as a model for Puncturing Sweeps....

Million if not billion dollar company still can't allocate ANY resources to make a completely new unique model from scratch for one of the most iconic and beloved skills in the game sigh

this is just a spit in the face to the players especially Templar mains

And that's just one small thing that can be done in a day, I'm not even talking about PvP, Cyrodiil or servers

Zodiarkslayer

Somewhere in the middle

I think it has gotten much better over the last year. The daily logins have become much better, for example. I read that as an example of how they address the "reward situation".

My thread about the disorganised forum structure and its moderation has resulted in an immediate answer by @ZOS_Kevin . And within a couple of months a survey was published to have a data set for analysis. The cogs turn, albeit slowly. And honestly, I couldn't expect more.

The problem is the "perceived" mountain of unfinished issues, that has accumulated vs the pile of real issues.
Thing is, there are a issues that have a high priority and issues that have a low prio. Most players will view their pet peeves as high prio, because of personal involvement, while the reality is much different.
And I think that is what most "vocal" players forget.

What I see lamented the most is, in my humble opinion, mostly balance and flavour issues. They aren't critical to the functionality of the entire game. And thus shouldn't have a high prio tag.
I feel for the PvP guys, though. But I am also quite happy that PvP is largely ignorable ... ahm, pardon me ... optional.

And when I consider some of the ... ahm ... more "niche" requests here on the forums, I can't help but feel a certain relieve, that they are ... "not heard".

Destai

Were ignored completely

(I meant to vote for "somewhere in between")

Zodiarkslayer wrote: »

I think it has gotten much better over the last year. The daily logins have become much better, for example. I read that as an example of how they address the "reward situation".

I've been a strong proponent of "improve rewards" and I do think they're moving in the correct direction - at times. But, I don't personally think IA (which had good rewards, I was wrong about that) and the daily login rewards make up for the lack of mounts in-game, timed deal houses, and other apex quality rewards that you cannot get in-game. Do I think the game is rewarding? Absolutely. But I do recognize there are some areas where it could improve and I just don't see them moving in that direction.

Zodiarkslayer wrote: »

My thread about the disorganised forum structure and its moderation has resulted in an immediate answer by @ZOS_Kevin . And within a couple of months a survey was published to have a data set for analysis. The cogs turn, albeit slowly. And honestly, I couldn't expect more.

I remember that thread, that was a good discussion. Thanks for that post.

Respectfully, I think it's fair to expect more. The community has been asking for lighter-touch moderation and better engagement for years. It's been an issue since at least 2015. And even with your thread, I don't see the thread-moving being dialed back. At the end of the day, these forums are here for us and should be adjusted to meet our needs. We'll see with the forum restructure, but I'm skeptical about those needs being met. I'm willing to be proved wrong, and I'm happy to see them doing something, but it's just been such a longstanding issue, that it's hard to be optimistic.

Zodiarkslayer wrote: »

The problem is the "perceived" mountain of unfinished issues, that has accumulated vs the pile of real issues.
Thing is, there are a issues that have a high priority and issues that have a low prio. Most players will view their pet peeves as high prio, because of personal involvement, while the reality is much different.
And I think that is what most "vocal" players forget.

Aside from content releases, there are other goals they're working on. Stuff like hybridization, server rearchitecture, PVP fixes etc. These aren't pet issues, these are initiatives that impact the long term vision of the game. The ask is to get regular updates on these items, or even an official list of them at this point. These are the things that it takes them a long to get, if at all, and I think that's doing a disservice to the game and its community.

And as someone with a pet issue, I completely realize its a livable issue. I'm not asking for a sev1 treatment here. But if they've already commented on it AND already said it would be fixed in a patch AND that patch didn't fix it AND I've let them know AND it's been over year, then yes, I expect an update. And with how frequent moderation is here, I think it's only fair to expect updates on issues and threads that once saw engagement.

Zodiarkslayer wrote: »

I feel for the PvP guys, though. But I am also quite happy that PvP is largely ignorable ... ahm, pardon me ... optional.

I'm not a PVPer and likely wouldn't buy a PVP release. But as a customer, I think it's important that ZOS treats their customers fairly and update us on longstanding issues. For me, it's about solidarity. What happens with PVP, winds up impacting the wider playerbase, especially when it comes to combat balance and performance issues. It would just be nice to see that issue resolved.

CrazyKitty

Were ignored completely

I feel like, thus far this year, the further reduction in pop caps in Cyrdiil is an example of ZOS moving ESO backwards.

James-Wayne

Somewhere in the middle

I just wanted to add when it comes to providing feedback you don't know what is coming to the game in the future like the devs do.

For example, someone gives feedback on a class, or a skill change but we as the community don't know what is coming in the future and how that change might affect some new system or other changes that they are doing.

We provide feedback for it to be heard not for it to necessarily be actioned upon. I read lots of feedback on the forums here and I see lots of people not understand this concept.

I_killed_Vivec

Given some of the madcap ideas I see being put forward in these forums, I'm happy that ZoS doesn't seem to be listening.

Northwold

I think it's kind of important to remember that this forum is *not* "the community" but a very small subset of it. If anything, ZOS seem to give a disproportionate amount of attention to these forums given how few players (relatively speaking) actually use them.

KlauthWarthog

I stopped expecting this company to respond to the community's concerns... or PTS feedback, for that matter.
I also stopped taking this game seriously, and stopped expecting it to ever achieve its potential.
Those statements may or may not be related.

Vulkunne

Were ignored completely

Although probably the best answer is "somewhere in the middle", during my time here, nothing I've suggested or asked to be done or fixed has ever happened and this goes for many others as well. Yet some things do change so therefore, it's clear they are tuned in to things they like to hear, from people they like to listen to and everything else gets grounded or if they don't like us we're referred to as a 'toxic minority', regardless of whether that is true or not. Although yes, I certainly understand they cannot possibly accommodate everyone and it would not be reasonable trying to ask them to. Its just you'd think we'd get some kind of response or meet us half-way on some of the larger issues that people care about, such as Templar Jabs, among other examples.

Crown Store shor likes my credit card though omg. Credit Card go brrrrrrrrrrrrrrrr.

RetPing

Were ignored completely

Still waiting for the U35 Q&A