Social Ban more than 72 hours for sending mass Guild mail

Aelyx

Hi, I am GM of a guild and was trying to send a mail to all guildies using add-on Godsend. I have done this at least weekly for 3 years. On 1/1/24 I got thru maybe 20 mails when a social ban was applied. It has now been over 72 hours. I have put in multiple tickets to no avail. If/when I ever get back my abilities, is there a better mass mailer to use that won't trigger this?
Thanks,
SleepyKat/RedRoseRaffler

ZOS_Bill

@Aelyx

What is your most recent ticket number?

We can take a look at your ticket and provide an update.

Aelyx

Hi,
I put in another ticket today 240105-002909.
Thanks,
April

ZOS_Bill

@Aelyx

Thank you for the ticket number. Please check your forum inbox for an update.