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Launcher and Install Questions - (PC, Steam and Bethesda both)

Indigo_Shade
Indigo_Shade
✭✭✭
TL:DR - Having serious issues playing the game.

Last couple of weeks, I have had problems with both launchers. I click the play button, and it does not launch the game. Initially, I had this issue with the Steam launcher and sent in a ticket. While I was waiting for that ticket to be resolved (it wasn't, I eventually re-installed the game on Steam), I installed the Bethesda game. This was about 1.5 weeks ago. I played every day by using the Bethesda launcher and the non-steam install. About a week ago, I did try the Steam launcher and it worked. For 2 days. Then it stopped working. I played via the Bethesda launc last night and then this morning the Bethesda launcher became unresponsive, just like the the Steam launcher did. I have been trying to REINSTALL the game (both ways) but keep getting errors. Is anyone else having either issues with the Launchers or installing the game on PC or via Steam?

This sucks! I want to play and can't. My ESO+ sub is about to bill for this next month and I am not sure how long I will be offline game-wise.
Edited by ZOS_Kraken on December 4, 2023 3:02PM
  • ZOS_Kraken
    @Indigo_Shade Can you please get me your ticket number? I would be happy to take a look at it.
    Staff Post
  • Indigo_Shade
    Indigo_Shade
    ✭✭✭
    ZOS_Kraken wrote: »
    @Indigo_Shade Can you please get me your ticket number? I would be happy to take a look at it.

    Hi Kraken,

    I do not have a ticket # yet. I have a lot of data to organize before I send in a ticket. I posted this to see if anyone else was having similar problems. I will post the ticket # here as soon as I have one (will be later tonight).
  • ZOS_Kraken
    @Indigo_Shade Great! We also have some steps you might look into here:

    WHAT DO I DO IF I HIT THE PLAY BUTTON FOR ESO ON STEAM AND NOTHING HAPPENS?



    Staff Post
  • ZOS_Volpe
    ZOS_Volpe
    admin
    Greetings,

    We went ahead and moved this thread to a category we think is more suitable for this topic, PC Technical Support.

    Thank you for your understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • Indigo_Shade
    Indigo_Shade
    ✭✭✭
    I do not know what is going on with my PC and the game, but I wanted to pop in and say I can play now. Not through Steam (The game crashes all the time now since my latest re-install). The Bethesda launcher is working and I now have a backup of the game executable file, which I am pretty sure vanished for some obscure reason at one point.

    I will not be submitting a ticket.
  • ZOS_Kraken
    @Indigo_Shade I am glad to hear you were able to resolve the issue. I will go ahead and close this thread and if you run into this again, please let us know.
    Staff Post
This discussion has been closed.