Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
DXGI Device Removed Error
Since today's maintenance I've experienced several crashes during battles in dungeons and Endless Archive. The error message is DXGI Device Removed, which is a graphics card crash. This crash wasn't happening before today. I've turned down screen particle effects and turned off all add-ons, but the crashes are still happening. The crashes are especially prevalent during the final boss fight of Endless Archive. I was able to run Endless Archive without this issue prior to yesterday's maintenance.
My graphics card is an Acer Bifrost Intel Arc A770 16GB. My drivers are up to date.
My graphics card is an Acer Bifrost Intel Arc A770 16GB. My drivers are up to date.
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ZOS_Billadmin@Rondur_Sidriel
Our help article below has troubleshooting to assist with ESO crashing.
What do I do if ESO is crashing with the error "ESO has stopped working"?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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