The Elder Scrolls Online

Players need to be provided an in-game notification window for important information.

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Nebs
Nebs
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Trading unexpectedly being disabled is the most recent example of why we need to have an in-game notification window for important updates. My partner and I just completed an Arc of Endless Archive and we planned on trading parts, and only learned about this after we attempted a trade after we picked up the parts. We would have made different plans if there was any in-game notification, but there wasn't. I'm sure there are many stories like this one thanks to the lack of communication.


You even tested the tech to send global notifications during the Twitch stream for a global reveal a while back! You also have the notification window for in-game events. These are things that should be used to benefit players so that they don't learn about unexpected changes after harm has been done.

It would also be really nice if there were summaries about important changes to skills, abilities, and other functions of the game in these windows, such as the recent combat changes to Destruction staves. It's not unexpected for there to be some changes when there's an update, but it would be nice if there were notifications about significant changes like that in-game to cue someone in to go check the forums for more details, or anything like that.
  • LunaFlora
    LunaFlora
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    i agree and it would be good to put in the announcement tab in-game.
    people see the announcements when they log in so it's immediately visible.
    and you can always look at it.

    the yellow text that was used for the global reveal and is used when maintenance is about to happen is only seen by people who are online when it happens so that's not very effective i think.
    miaow! i'm Luna ( she/her ).

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  • Jaimeh
    Jaimeh
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    I didn't even know trading was disabled, yikes... They could add a small message in announcements, nothing visually fancy, just a text with the pertinent info, and maybe also point players to a forum post if they need more details.
  • ForzaRammer
    ForzaRammer
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    Why not just suggest 2 factors auth and an sms to your phone :D
  • TaSheen
    TaSheen
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    ForzaRammer wrote: »
    Why not just suggest 2 factors auth and an sms to your phone :D

    Because my cell phone doesn't work at my house. Hard to drive 8-10 miles to where the phone works, and get back before the code expires....

    So, email, yes - SMS no.
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

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  • Danikat
    Danikat
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    LunaFlora wrote: »
    i agree and it would be good to put in the announcement tab in-game.
    people see the announcements when they log in so it's immediately visible.
    and you can always look at it.

    the yellow text that was used for the global reveal and is used when maintenance is about to happen is only seen by people who are online when it happens so that's not very effective i think.

    The problem is as soon as I realised the announcement with the login reward was almost always crown store advertising I stopped looking at it (same with the stuff on the launcher) and I doubt I'm the only one. Some PC players use an addon to disable it entirely because they didn't like being hit with an advert every time they logged in.

    If they want players to pay attention to important messages it needs to be distinct from adverts and other spam, otherwise it gets lost in the noise.

    I'd be very happy if they saved the announcement on login for important things players actually need to know, but I suspect even then ZOS would feel like they had to have something all the time, so it would just be the newest release and then it comes to the same thing - it's always advertising so it always gets ignored.
    PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    "Remember in this game we call life that no one said it's fair"
  • GooGa592
    GooGa592
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    Nebs wrote: »
    Trading unexpectedly being disabled is the most recent example of why we need to have an in-game notification window for important updates. My partner and I just completed an Arc of Endless Archive and we planned on trading parts, and only learned about this after we attempted a trade after we picked up the parts. We would have made different plans if there was any in-game notification, but there wasn't. I'm sure there are many stories like this one thanks to the lack of communication.


    You even tested the tech to send global notifications during the Twitch stream for a global reveal a while back! You also have the notification window for in-game events. These are things that should be used to benefit players so that they don't learn about unexpected changes after harm has been done.

    It would also be really nice if there were summaries about important changes to skills, abilities, and other functions of the game in these windows, such as the recent combat changes to Destruction staves. It's not unexpected for there to be some changes when there's an update, but it would be nice if there were notifications about significant changes like that in-game to cue someone in to go check the forums for more details, or anything like that.

    They could just add the info to the crown store info that opens up right when we log on. Just add an updates/latest news page to that would work just fine.
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