Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
We are currently investigating issues some players are having on the North American megaservers. We will update as new information becomes available.
Accidentally bought wrong item in crown store for a gift
I looked at the crown store to find the product the customer wanted. When I asked them if this was correct, they said yes. It was the first item in group. I clicked it, not really looking again but it was the wrong Crown Crafting Motif (had no idea there was more than one type .... ) The customer paid me 7.5M and of course I just purchased the right item. They promptly sent the item back. They then bought another item for 5000 crowns and sent gold. Transactions were good. But I'm stuck with the gift I sent by mistake. I have the gift in my returns. The crown buyer acted honestly and sent the one I made the mistake on back. No one is to blame except me making a mistake.
Now, I guess I will get back a 5000 crown gift Crown Crafting Motif: Kindred's Council. So 5000 crowns wasted. How or when do I "gift" this again.