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Accidentally bought wrong item in crown store for a gift

darvaria
darvaria
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I looked at the crown store to find the product the customer wanted. When I asked them if this was correct, they said yes. It was the first item in group. I clicked it, not really looking again but it was the wrong Crown Crafting Motif (had no idea there was more than one type .... ) The customer paid me 7.5M and of course I just purchased the right item. They promptly sent the item back. They then bought another item for 5000 crowns and sent gold. Transactions were good. But I'm stuck with the gift I sent by mistake. I have the gift in my returns. The crown buyer acted honestly and sent the one I made the mistake on back. No one is to blame except me making a mistake.

Now, I guess I will get back a 5000 crown gift Crown Crafting Motif: Kindred's Council. So 5000 crowns wasted. How or when do I "gift" this again.
  • darvaria
    darvaria
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    The gift Crown Crafting Motif: Kindred's Council is in my crown store gift returns. What do I do with it?
  • UntilValhalla13
    UntilValhalla13
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    I'd file a ticket at least. You might be able to get someone to look into it.
  • darvaria
    darvaria
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    I've filed one. Waiting.
  • darvaria
    darvaria
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    There is no option to re-gift this item. It has been returned. When can I sell this and re-gift it?
  • darvaria
    darvaria
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    Ok I think can re-send this gift now. I'm still somewhat skeptical about it being workable. BUT none of my usual crown buyers are interested in it. And ppl in zone chat as suspicious, saying I can't send something I've already bought. Posting this here so prospective buyers can see that it is legit. Crown Crafting Motif: Kindred's Council. I guess it's only $40 US so I can just leave it forever.

    Attention Forum Mods: Can ppl contact me in game about this item? Or am I breaking rule by trying to sell it here? Just delete whole post if that's the case.
    Edited by darvaria on October 25, 2023 9:54PM
  • Necrotech_Master
    Necrotech_Master
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    you should still be able to gift it

    gifts were just in limbo for awhile when all of the gifting was disabled, but if your account is eligible to gift again, theres nothing saying you cant re-gift the item in your gift inventory

    when you buy an item, send it as a gift, and the gift either times out, or gets declined by the recipient, the item just gets returned to you, so you could either claim it yourself, or re-gift it (if your allowed to re-gift) again

    idk why people would think its suspicious, you already paid for the item, which is why its sitting in your gift inventory

    if you really dont want to/cant find a buyer for it and dont want to use it yourself, you might be able to get it refunded through a support ticket
    plays PC/NA
    handle @Necrotech_Master
    active player since april 2014

    i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them

    feel free to stop by and use the facilities
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