Regular crashes - How to solve it?

Ergo

My eso client crashes with clockwork regularity every two hours, exactly 7 minutes past the hour. I'm guessing it must be some scheduled process or other that somehow disrupts the client running, but I don't know where to start in order to troubleshoot this. I've tried rescheduling the windows defender scans, but that did nothing. Any ideas on how i could tackle this? All suggestions are welcome.

ZOS_Kraken

@Ergo Do you get any error messages when you crash?

Ergo

Yes, the first one always says 'An error has occured. Please wait a few minutes before logging in.' Or something very similar. If I was in combat when the client crashed, attempts to log back in fail for some time, and I typically get another couple of different error messages. One of them is about not connecting to the login server, and there is at least one other, but I can't remember what it says.

Ergo

Ergo

And unless I'm in combat, I can always log back in immidiately upon restarting the client. No wait necessary.

ZOS_Phoenix

@Ergo

According to this article, it may have something to do with your addons. Please try deactivating them and then reactivating them gradually to see which is the cause of the issue.

Ergo

I was afraid you'd say that. Heh. Will give it try, though. Thanks!

Ergo

No. I turned off every single one of my many addons and all the associated libs, and the crash happened "as scheduled", exactly 7 minutes past 7, as per usual. It must be something else. I'm hoping perhaps you have other ideas?

ZOS_Kraken

@Ergo If that did not resolve your problem, please make a ticket with Support and they would be happy to assist you with this issue.

Ergo

Thanks! Will do.

ZOS_Bill

@Ergo

You are welcome to post your ticket number here if you need any updates.

GooGa592

Most crashes now days are due to server issues. They aren't the result of issues on the customer end.

N3CR01

Game hasn't crashed once for me in the last year except when the server craps out.