We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
FIX for players who cannot use "ignore" in game
So obvious in hindsight, but it had me fooled. Found this on another forum:
The spambots are gaining intelligence. In Auridon we encountered several who would create enough space in their message that their own name was invisible, without enlarging the chat window; later, a second bot utilized a clever method to create a false-name in the chat window.
If you can't right-click a name to ignore, scroll up a bit higher. The bot is generating space, and then typing in a decoy name -- it's just regular text, but it looks like a second user. In this instance, the user was something along the lines of ATMfourb or some such nonsense, but it threw out [superman] as a mask. Users were trying to ignore [superman], only to discover that right-clicking wouldn't work.
If you encounter this, scroll up a bit, and look for the previous poster (likely using a canned message -- in this case, '***?'). Ignore and report THAT user, and we all win.