problem getting refund

rbedsole

I accidentally bought the necrom upgrade twice and when i go to the support page and try to log in it says login failed even though I'm using the same login info that i normally use. I even reset my password twice.

M_Volsung

Paging @ZOS_Kevin... Your presence is needed.

ZOS_Bill

@rbedsole

You can open a support ticket through our account recovery form for further assistance.

rbedsole

I created a ticket but they somehow seem to think I can't log in to the game.

ZOS_Bill

@rbedsole

What is your current ticket number?