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[PC/EU] The Seeker's Archive quest bugged

  • DrScott59
    DrScott59
    ✭✭✭
    The last response to my ticket was on 10-Nov-2023. Here is the text of that response (name redacted):
    We have discovered that some players are still having issues with "The Seeker's Archive" after Update 39. Low and behold, I am one of those players as well!

    This has been escalated to our development team and they are looking into another fix for this quest.

    Please keep an eye on our forums for Patch Notes when they are released: https://forums.elderscrollsonline.com/en/categories/patch-notes
    I am a little annoyed that the ticket was closed before the problem is actually fixed. When I was an IT manager, I would have fired anyone who did that to a customer, lol.

    BUT... I interpret this as "we know about the issue, and there is an internal task in the development team backlog to fix it." So, I think all we can do is wait.
  • Angery_Argonian
    Angery_Argonian
    Soul Shriven
    me, yesterday
    bl5rsf7diwh1.png
    qxbx4pmv27jn.png
  • Angery_Argonian
    Angery_Argonian
    Soul Shriven
    qdw74tsor3rl.png
    developers just igoring us
  • NotoriousBTK
    NotoriousBTK
    ✭✭✭
    Huzzah, it's in the patch notes that the issue has been fixed.
  • Zekvyrin
    Zekvyrin
    Soul Shriven
    Patch notes says issue is fixed but... I now can speak to the statue but the quest doesn't progress further (like I haven't spoken to the statue).

  • majulook
    majulook
    ✭✭✭✭✭
    Well the patch notes read:

    "Seeker's Archive: Fixed an issue where you couldn't talk with Hermaeus Mora's statue if you had previously completed the Necrom storyline."

    Which is true you can now have the conversation, just cannot go any further in the quest.

    Which speaks volumes in about the state of the game.




    Si vis pacem, para bellum
  • Taggund
    Taggund
    ✭✭✭✭
    Zekvyrin wrote: »
    Patch notes says issue is fixed but... I now can speak to the statue but the quest doesn't progress further (like I haven't spoken to the statue).

    Same issue. I get more options than before, but after all that and the Goodbye, I still have the "Talk to.." for the quest. No continuation of the quests.
  • DrScott59
    DrScott59
    ✭✭✭
    ***
    DEC-5-2023 PATCH DID NOT FIX. STILL BROKEN.
    ***

    After seeing the Dec-5 patch notes, I abandoned the quest and started from scratch. When I arrived at the Statue, there were several additional dialog frames than before the Dec-5 patch. I answered each one, and after the last one... The quest is still not completed. The quest journal still directs me to "Talk to Hermaeus Mora's Statue", and the quest symbol still appears on the statue.

    Going through all the dialog options again, doesn't work. Immediately selecting "Goodbye" doesn't work. Going through some dialog options, then selecting Goodbye, doesn't work. STILL STUCK HERE AND CANNOT COMPLETE QUEST. There is still something wrong with the dialog tree and quest completion.

    Here are the dialog options I get now -- which all lead to the same DEAD END as before.

    yuhu8mnyr54v.png
    3w5zt7c3m917.png
    9gydwsyzgbow.png
    53mffds9a31z.png
    ahrgdx35f6a6.png
    geul2c2kqgxt.png
    1r3kltjpw25b.png
    otpkl97mtr0i.png

    QUEST JOURNAL:
    cqxiw7r1hipj.png

    Edited by DrScott59 on December 8, 2023 11:14PM
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    We'll take this to our QA team on Monday and see if there is an update here. There was a bug put in for this.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • DrScott59
    DrScott59
    ✭✭✭
    ZOS_Kevin wrote: »
    We'll take this to our QA team on Monday and see if there is an update here. There was a bug put in for this.

    Thank you! Please let us know what you find out.
  • Taggund
    Taggund
    ✭✭✭✭
    ZOS_Kevin wrote: »
    We'll take this to our QA team on Monday and see if there is an update here. There was a bug put in for this.

    Thanks. Hope it is to be resolved soon.
  • jcroxanis
    jcroxanis
    Soul Shriven
    Tried Seekers Archive again after patch and still bugged. You can speak to Mora and then game will still not progress.
  • Lord_Graas
    Lord_Graas
    ✭✭✭
    Yes, quest still bugged. After conversation with Hermeus quest marker will not switch to Ibrula — she doesn't have a new dialog option.
  • DrScott59
    DrScott59
    ✭✭✭
    @zos_kevin -- Any update from taking this to the QA team on Dec-11?
  • NotoriousBTK
    NotoriousBTK
    ✭✭✭
    Still bugged ☹️
  • Snowfaerie
    Snowfaerie
    ✭✭✭
    Still bugged here as well.
  • tuxon
    tuxon
    ✭✭✭✭
    I can't even talk to him.... nice game....
    Resdayniil kan tarcel
  • albertb14_ESO
    albertb14_ESO
    ✭✭
    I am also running into this same bug, stuck talking to the statue over and over. Just tested it 4 minutes ago
  • Ehntu
    Ehntu
    Soul Shriven
    This also didn't work for me - I've finished Necrom MQ but not Craglorn if that plays a factor!
  • Keoahi
    Keoahi
    ✭✭
    I am in the same boat. I finished Necrom and am stuck talking to H.M.'s statue for the rest of eternity.
    Should I bother opening a ticket?
  • k5k
    k5k
    Soul Shriven
    same problem for me too.
  • Gwendoth
    Gwendoth
    Soul Shriven
    Omg how's it possible this is still not fixed :neutral: so frustrating I can't proceed with this quest
  • Doctor_Demento
    Doctor_Demento
    ✭✭✭
    January 28, 2024. STILL bugged. Can you say we have been deceived? I do not believe they are trying to fix it. And personally i don't like being lied to. Especially since I have now been here over 10 years subbed. Not nice ZOS.
  • Scyware
    Scyware
    ✭✭✭
    Yep, still broken @ZOS_Kevin any updates on this?
  • Jimbru
    Jimbru
    ✭✭✭✭
    Still broken on PCNA. My main character has completed Necrom, and now I cannot complete the Seeker's Archive quest. This blocks both map completing Craglorn and the related achievement.
  • dk_dunkirk
    dk_dunkirk
    ✭✭✭✭
    Keoahi wrote: »
    I am in the same boat. I finished Necrom and am stuck talking to H.M.'s statue for the rest of eternity.
    Should I bother opening a ticket?

    I have. I think others have too. They made a change, so that you get further, but it's still not completable. I don't think more pressure is going to change anything, but, hey, what are they going to do? Just close it and mark it as a dupe?
  • Taggund
    Taggund
    ✭✭✭✭
    dk_dunkirk wrote: »
    Keoahi wrote: »
    I am in the same boat. I finished Necrom and am stuck talking to H.M.'s statue for the rest of eternity.
    Should I bother opening a ticket?

    I have. I think others have too. They made a change, so that you get further, but it's still not completable. I don't think more pressure is going to change anything, but, hey, what are they going to do? Just close it and mark it as a dupe?

    I never submitted a ticket since the issue was already covered here and it was clear they were aware, but I guess it will be needed.
  • MyNameIsElias
    MyNameIsElias
    ✭✭✭✭✭
    Just ran into this issue today on my necromancer who has never been to the necrom chapter areas before. I can't talk to the statue at all.
  • Eporem
    Eporem
    ✭✭✭
    I too have just run into this issue - on pc/na - I can interact with the statue but this quest does not progress further after completing the dialogue and my journal entry remains the same - that I must speak to the statue.

    wx6HArN.jpeg

    I did submit a ticket..
    Edited by Eporem on February 9, 2024 6:59PM
  • MyNameIsElias
    MyNameIsElias
    ✭✭✭✭✭
    After today's PC patch, i am still unable to even start speaking to the mora statue @ZOS_Kevin

    To clarify again, my character has never even been to the telvanni peninsula or apocrypha before.
    Edited by MyNameIsElias on February 12, 2024 4:12PM
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