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· [EXTENDED] Xbox: EU megaserver for maintenance – October 9, 2:00 UTC (October 8, 10:00PM EDT) - 22:00 UTC (6:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/667080
· [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – October 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC) https://forums.elderscrollsonline.com/en/discussion/667081

can't log in (EU Server)

Neriala
Neriala
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server not available? error codes 307 (you were kicked from server???), 201 etc

Whats wrong guys? Someone else can not log in?
Edited by ZOS_Bill on July 13, 2023 5:36PM
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  • BergisMacBride
    BergisMacBride
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    PC\NA here - got booted and cant login
  • Mayrael
    Mayrael
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    ✭✭✭✭✭
    Yeah happened toe to after being kicked from Cyrodiil. But my other accounts could log in perfectly fine so I guess it's because of that kick. It fixed it self after about 3-5 minute's.
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    "Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game." - @AlexanderDeLarge
  • ZOS_Bill
    ZOS_Bill
    admin
    If you are still getting this error at login, please try the steps linked below.

    Error 201 "Login service has failed" - Error Code - The Elder Scrolls Online
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • MadnessCalms
    MadnessCalms
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    Been getting 307 errors when attempting to login for about the last 30minutes. I tried all the steps in that linked support page and it is still occuring.
  • ZOS_Bill
    ZOS_Bill
    admin
    @MadnessCalms

    When this happens we recommend waiting 10 minutes or more before trying to login again.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • meneerpeer
    meneerpeer
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    ZOS_Bill wrote: »
    @MadnessCalms

    When this happens we recommend waiting 10 minutes or more before trying to login again.

    The thing is this just keeps happening... I've encountered it several times tonight. Openend a ticket with techsupport, did all the things listed.. It just keeps happening and it's very frustrating in group content.
  • ZOS_Bill
    ZOS_Bill
    admin
    @meneerpeer

    Do you have your ticket number you've started with support?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Atlan_daGonozal
    Atlan_daGonozal
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    Neriala wrote: »
    Someone else can not log in?

    Here. Yesterday I needed two attempts to login. Today four attempts and no luck.

    PS: I'm a computer scientist with 30+ years experience. The TESO login is just substandard.
  • meneerpeer
    meneerpeer
    ✭✭✭
    ZOS_Bill wrote: »
    @meneerpeer

    Do you have your ticket number you've started with support?

    230717-003254

    I found out what's causing these disconnects.
    Everytime the NAT table resets/refreshes and the connection is setup from a different route the eso server kicks me.

    I now have measures in place that prevents the NAT refresh from happening that often but it's still anoying. Could you pass this on to some network admins?
  • Al_Ex_Andre
    Al_Ex_Andre
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    Can't login to PC EU server, for 2 hours now.

    I am getting queues now, I have waited in a queue to end once in these 2 hours (8 min queue), but when ended I got booted from server, GG. So I dont queue anymore.
  • ZOS_Bill
    ZOS_Bill
    admin
    @meneerpeer

    Thanks for the update. Please make sure to update your ticket with these details.

    @Al_Ex_Andre

    Are you getting any specific error when booted?
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  • Al_Ex_Andre
    Al_Ex_Andre
    ✭✭
    ZOS_Bill wrote: »
    @meneerpeer

    Thanks for the update. Please make sure to update your ticket with these details.

    @Al_Ex_Andre

    Are you getting any specific error when booted?

    Hi there,
    problem solved for now apparently, I am only reading your message today sorry about that.:s

    Nah I queued again btw because I did not get the choice anyway, and when the queue ended I could play, finally!! NOT booted this time around.

    The messages were the usual error messages we often get (error 201?)

    THANK YOU for your time and your will to help!!
    Case closed for now. Thank you again.

    Cheers!

  • ZOS_Bill
    ZOS_Bill
    admin
    @Al_Ex_Andre

    Thank you for the update and we are happy to hear back that the problem has resolved itself.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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