Graven Deep hard mode bugged

BahometZ

We've had multiple instances of unavoidable deaths on the last boss, with the sundered spirit mechanic either not showing the spirit, or the spirit unable to be picked up despite running over it, into it, etc. These have happened at least five times to several players, all ending trifecta runs. We would have had it a week ago, if this bug didn't happen over several runs.

This video shows no spirit in the room to collect, before this no animation occurred showing the spirit leave my body.
https://www.xbox.com/play/media/DYK2GL4PQ4

This vid speaks for itself.
https://www.xbox.com/play/media/6AD3Q9DQ8Q

Hopefully this gets some attention.

BahometZ

More bugs hindering progress in this dungeon include adds entering the final boss arena from through the wall, the boss able to be aggro'd while the pre-fight abomination add pull is still alive, and still the soul sundering not appearing to give you a soul. This dungeon is broken.

SoraJP

Ever since the back-end patch on 5/24 that added the mask page, the whole game has been much more buggy than usual. There's mobs that stay in place and are un-targetable, notably one in a room in Graven Deep, and HA skill weaving just randomly stops working mid game ALOT more frequently, it sometimes takes 5 or 6 button presses to get skills to fire. I've even had an instance where self-heals are no longer working, not just mine, but my whole group of 12 is experiencing this! This just left an awful taste in our mouths and we will probably be leaving the game for the time being.