The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/

Cannot Buy from Guild Traders/Access to Guild Bank AGAIN (4th Time)

Didact805
Didact805
✭✭✭
Guess what? It's happened again, out of nowhere, can't use trading guilds/guild bank, 4th time!, last time 5th of April this month. I logged in and suddenly found that I could not use the guild trader. Earlier was working fine. This occurred without explanation. I don't recall doing anything wrong, I didn't get a warning... I can do everything else i.e. message/whisper/talk in zone etc... again just like last time.

As someone who uses guild traders extensively, this significantly impacts my ability to play this game.

Submitted a NEW ticket: 230426-002384

Really starting to become a joke @ZOS_Kevin @ZOS_Bill
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    We'll make sure this ticket is in the right place. How many tickets have you placed in for this, just for our understanding?
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    One ticket every time this has happened, the new ticket is specific to this occurance.
  • Didact805
    Didact805
    ✭✭✭
    Really starting to become a joke @ZOS_Kevin @ZOS_Bill - Happened AGAIN, Why does this keep happening? SIXTH time now, and it just got fixed a few days ago.

    NEW ticket: 230430-005072
  • rolandlu7prb18_ESO
    rolandlu7prb18_ESO
    ✭✭✭
    I got the same issue, this is really annoying
    EP nb: ooxx your sis, Orc 2H/Bow, what you look at, never saw an Orc nb?
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    After checking ticket 230430-005072, it looks like the restrictions should now be removed.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    Really starting to become a joke @ZOS_Kevin @ZOS_Bill - Happened AGAIN after latest maintenance, I'm starting to think this is harrassment now? Seventh time now, and it only got fixed <2 weeks ago. I'm anticipating it to be fixed again and borked.

    NEW ticket: 230509-002717
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    It looks like support has responded to ticket 230509-002717 and were able to adjust your ESO account.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • h9dlb
    h9dlb
    ✭✭✭
    same
  • ZOS_Bill
    ZOS_Bill
    admin
    @h9dlb

    Have you opened a ticket with customer support yet?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill I have yet again encountered this issue. This will be the eighth ticket I'd have submitted and It's happened again, out of nowhere, can't use trading guilds/guild bank, two days after it was "fixed". I logged in found that I could not use the guild trader. I demand to know why this keeps happening. And why this continues to be an issue for myself? When clearly nothing was done to breach anything.

    8th Ticket for the exact same issue: 230513-000547
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    We are sorry this issue continues to re-occur. Support has already made changes to your account in ticket 230513-000541.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    This will be the ninth ticket I'd have submitted and It's happened again as anticipated out of nowhere, can't use trading guilds/guild bank, great game @ZOS_Kevin @ZOS_Bill

    Ticket: 230519-000613

    Need a permanent fix to this if you want me to stop pinging mods.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    The new ticket 230519-000613 was received successfully and in our queue to be looked into shortly.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill I have yet again encountered this issue. This will be the ninth ticket I'd have submitted this year for the same reason and and It's happened again, out of nowhere, can't use trading guilds/guild bank when I logged on this morning.

    Ticket: 230701-005257
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    After checking ticket 230701-005257 it looks like support has made adjustments to the account.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill Yes it was fixed but now the bug has surfaced again.

    Ticket Number: 230709-001071
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    This is now being handled under ticket #230709-001070.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • rolandlu7prb18_ESO
    rolandlu7prb18_ESO
    ✭✭✭
    Same here. Request 230715-001326
    EP nb: ooxx your sis, Orc 2H/Bow, what you look at, never saw an Orc nb?
  • rolandlu7prb18_ESO
    rolandlu7prb18_ESO
    ✭✭✭
    No one reply my bug report for 3 days, I just upgraded to Necrom, is this how ZOS handles their customers?
    EP nb: ooxx your sis, Orc 2H/Bow, what you look at, never saw an Orc nb?
  • ZOS_Bill
    ZOS_Bill
    admin
    @rolandlu7prb18_ESO

    We have sent you a forum PM regarding your ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill I have encountered this annoying bug again.

    ticket # is: 230825-001550
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    Thanks for including your ticket number. Please check your forum inbox for an update.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Kappachi
    Kappachi
    ✭✭✭✭
    Do you have some addon performing bot-like activity on guild traders? If it keeps happening and it's only to you then it may be something on your end. You should try to go lighter with addons maybe and see if the issue still occurs?
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill it happened again unfortunately. # is 230907-007585
  • Didact805
    Didact805
    ✭✭✭
    Kappachi wrote: »
    Do you have some addon performing bot-like activity on guild traders? If it keeps happening and it's only to you then it may be something on your end. You should try to go lighter with addons maybe and see if the issue still occurs?

    Nope, no addons
  • hiyde
    hiyde
    ✭✭✭✭✭
    Didact805 wrote: »
    Kappachi wrote: »
    Do you have some addon performing bot-like activity on guild traders? If it keeps happening and it's only to you then it may be something on your end. You should try to go lighter with addons maybe and see if the issue still occurs?

    Nope, no addons

    Do you send mass-mails to your guild(s) with this account?
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    Account changes have been made again ticket# 230907-007578
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill - again, locked out. Ticket # 231010-001403
  • ZOS_Bill
    ZOS_Bill
    admin
    @Didact805

    Please check your forum inbox for an update.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Didact805
    Didact805
    ✭✭✭
    @ZOS_Kevin @ZOS_Bill - I am once again locked out after a week? I don't understand why this continues to happen or why this triggers? The last action I did was trading someone in Falkreath for some gear after a dungeon run. Ticket # is 231014-007252

    I've yet to actually receive an explanation of why this keeps happening. I run no addons whatsoever...
Sign In or Register to comment.