Impossible to get event tickets

aipex8_ESO

If you accidentally backed out of the ticket menu instead of looting you don't get the tickets, if you re-click the cake, there is no ticket and no way to get it. I've done this twice unfortunately (the second time to confirm what I did the first, damn it!) Is there any way I can get my 6 missing tickets? I reported in-game as well with reference number: 230411-003933

virtus753

aipex8_ESO wrote: »

If you accidentally backed out of the ticket menu instead of looting you don't get the tickets, if you re-click the cake, there is no ticket and no way to get it. I've done this twice unfortunately (the second time to confirm what I did the first, damn it!) Is there any way I can get my 6 missing tickets? I reported in-game as well with reference number: 230411-003933

You can get the loot box back if you don't go too far from the cake or switch zones. I tested that three times this event. If you have autoloot set on, though, it automatically takes your tickets for you, so they're added to your account and lost if over cap. Then you don't get the loot box back, since there's no loot left.

I hope support can give you at least some tickets back, but in the meantime I'd check your autoloot settings.

IsJustaGhost

Report it to customer support and they will likely give you the 6 tickets. Make sure you have room for them until you at least hear back.