Been waiting 15 min for access code so I can login.

RealRobD

Yes I check the spam folder.
Any other ZOS email I get immediately.
Can you guys get with the times and add more 2FA methods, because this is [snip]

[edited for profanity bypass]

ZOS_Bill

@RealRobD

Please see our FAQ below for further help.

What do I do if I'm not getting the Access Code emails?

deyjasagus

RealRobD wrote: »

Yes I check the spam folder.
Any other ZOS email I get immediately.
Can you guys get with the times and add more 2FA methods, because this is [snip]

[edited for profanity bypass]

I know this sounds odd but have you confirmed that the username and password you are using is typed in correctly? I've noticed that if I misspell my username the "access code being sent" message will pop up or if I'm not paying attention to how I enter my password the same thing occurs. In fact you can input an absolute gibberish username and password into those spaces and you will receive the same message.

Another thing you can do is log into the ESO website directly and see if it is accepting that login attempt. If that login fails it seems to send out a code email much quicker but at least you can narrow down what may be causing the problem.

Just my two cents. Good luck.

Justwondering

ZOS_Bill wrote: »

@RealRobD

Please see our FAQ below for further help.

What do I do if I'm not getting the Access Code emails?

I am having the same issue, I have an open support ticket at the moment

Help please, I am not been sent the access code to log in to the game servers...BUT I am being sent the access codes to login to my account via the website, therefore my email address appears to be working fine based on the two situations.

I have followed the online EOS FAQ, I have changed the email address, activated it, all works fine on the website.

Go to the game, use my login details as shown on my website account, it accepts my details and password, but the servers never email me my access code.

Spam folders have all been checked.

EOS FAQ has already been followed

Please help

My support ticket number is 230413-001154

ZOS_Bill

@Justwondering

Please check your forum inbox for an update.