Maintenance for the week of December 15:
• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Unable to connect after switching between NA and EU server

janb16_ESO50
janb16_ESO50
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Since last maintenance I can see a problem with logging in after changing between EU and NA server. To be precise I can login without any issue to one server (no matter if it is EU or NA) and when I log out and change to the other one I can't get in anymore and getting error message below. I have to wait about 5 minutes to be able to login to the other server. Previously I was able to login and logout between servers without any issue.
0gnjx97qoyii.png
Edited by ZOS_Phoenix on March 30, 2023 7:31PM
  • fizl101
    fizl101
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    Its deliberate - there was a hotfix a few days ago for PC and console, you need to wait 3 minutes from log out on one server to log into the other

    ubgm9iisp0v6.png
    Edited by fizl101 on March 29, 2023 3:45PM
    Soupy twist
  • TaSheen
    TaSheen
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    There is now a 3 minute "cooldown" when switching servers. The error shown isn't what's actually happening. Wait 3 minutes from your log out and try again.
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • Katheriah
    Katheriah
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    The fix was so hot they couldn't include a pop-up explaining what happens and stating to be patient for a couple of minutes.
  • janb16_ESO50
    janb16_ESO50
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    Ahh thanks for info. Didn't know about this new "feature". That asterisk note makes me very curious. Looking forward for message: you can now switch between server once a day.. or week... or month... or ?
  • feyii
    feyii
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    Wow, that's an annoying change. So on top of the time it takes to login at all, I now also have to wait an additional 3 minutes, just because I have characters on both megaservers? I really fail to see the benefit of this change.
  • markulrich1966
    markulrich1966
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    bummer... I play 4 logins,

    Account 1 EU, NA
    then Account 2 EU, NA

    So I now have to switch accounts first to complete EU and EU, then NA and NA.

    I already have almost left ESO because it got so much worse in the last 2 years, just get my daily rewards and some endeavours now and then.
    Just wanted to "come back" for jesters and the new Blueprints in Gaen (released on xbox yesterday).
    But I already just end up swearing and switching back to the mutation event of another game.
    Why, just why does the user experience get constantly setbacks in this game?
  • disintegr8
    disintegr8
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    bummer... I play 4 logins,

    Account 1 EU, NA
    then Account 2 EU, NA

    So I now have to switch accounts first to complete EU and EU, then NA and NA.

    I already have almost left ESO because it got so much worse in the last 2 years, just get my daily rewards and some endeavours now and then.
    Just wanted to "come back" for jesters and the new Blueprints in Gaen (released on xbox yesterday).
    But I already just end up swearing and switching back to the mutation event of another game.
    Why, just why does the user experience get constantly setbacks in this game?

    Most people don't play multiple accounts on multiple servers, so most people aren't affected by this change.

    I have an Alt account and run both EU and NA on my main, but I decided a long time ago that doing stuff every day on everything was not worth the effort.
    Australian on PS4 NA server.
    Everyone's entitled to an opinion.
  • Tandor
    Tandor
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    disintegr8 wrote: »
    bummer... I play 4 logins,

    Account 1 EU, NA
    then Account 2 EU, NA

    So I now have to switch accounts first to complete EU and EU, then NA and NA.

    I already have almost left ESO because it got so much worse in the last 2 years, just get my daily rewards and some endeavours now and then.
    Just wanted to "come back" for jesters and the new Blueprints in Gaen (released on xbox yesterday).
    But I already just end up swearing and switching back to the mutation event of another game.
    Why, just why does the user experience get constantly setbacks in this game?

    Most people don't play multiple accounts on multiple servers, so most people aren't affected by this change.

    I have an Alt account and run both EU and NA on my main, but I decided a long time ago that doing stuff every day on everything was not worth the effort.

    It doesn't require multiple accounts to be affected by this change, just switching between servers on the same account will trigger the 3 minutes delay in logging into the second server, and who knows how significant any future changes in the delay will be?
  • markulrich1966
    markulrich1966
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    disintegr8 wrote: »
    bummer... I play 4 logins,

    Account 1 EU, NA
    then Account 2 EU, NA

    So I now have to switch accounts first to complete EU and EU, then NA and NA.

    I already have almost left ESO because it got so much worse in the last 2 years, just get my daily rewards and some endeavours now and then.
    Just wanted to "come back" for jesters and the new Blueprints in Gaen (released on xbox yesterday).
    But I already just end up swearing and switching back to the mutation event of another game.
    Why, just why does the user experience get constantly setbacks in this game?

    Most people don't play multiple accounts on multiple servers, so most people aren't affected by this change.

    I have an Alt account and run both EU and NA on my main, but I decided a long time ago that doing stuff every day on everything was not worth the effort.

    sure, most people also have not spent approx 1000 Euro for the game. Embarrass 100 people like me and you have a loss of 100.000 Euro/US$.
    I was trying to give the game another chance after I unsubbed in december, but such issues are not suited to gain my trust and money back.
    Edited by markulrich1966 on March 29, 2023 11:43PM
  • TaSheen
    TaSheen
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    This whole thing is REALLY ANNOYING.

    If it gets any worse (as it may....) I will drop 3 annual subs, and go play something else. Probably Skyrim and Oblivion....
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • jmgrant44ub17_ESO
    jmgrant44ub17_ESO
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    This only affects people switching between EU and NA. Who might those people be? Could they be the most dedicated players?
  • Quackery
    Quackery
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    It's been quite bad on Xbox EU/NA servers. It seems unstable since update.
  • TaSheen
    TaSheen
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    Oh.... and guess what? I won't be paying anything to play Skyrim and Oblivion....
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • Stefirex
    Stefirex
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    Well, this answered my question....
  • WoodenHeart
    WoodenHeart
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    Unwanted and highly annoying change. I play both servers and having to sit and wait several minutes every time I switch is making me want to play less and less...
    Edited by WoodenHeart on March 30, 2023 8:54AM
  • The_one_i_seek
    The_one_i_seek
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    unwelcome change

    thumb down
  • Vrienda
    Vrienda
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    Man, every Patch ESO gets another downgrade. Making me unironically want an Elder Scrolls Online Classic.
    Desperate for Roleplaying servers to bring open world non-organised RP to Elder Scrolls Online. Please ZOS.
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    Hey there,

    Due to there already being a thread discussing the 3 minute delay when switching between NA and EU servers, we are going to close this one down so that you may continue the discussion there. Thank you for your understanding.
    Staff Post
This discussion has been closed.