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Not authorized!?!?! WHAT DID YOU PEOPLE DO

TimeViewer
TimeViewer
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On my Alt account, My computer is not authorized to play needs a code which is not being sent to the mail for that account, my main suddenly did the same but got it's code what did you people break now!!!!!
Edited by ZOS_Icy on March 20, 2023 6:13PM
  • AcadianPaladin
    AcadianPaladin
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    I just logged in (PC NA no steam) no problem. A few weeks ago the game was bugged in that if you mistyped your password, it would send you that 'not authorized' error but not send a code as you describe - instead of just telling you that your password didn't match. The solution then was to log out, then log back in making sure your password was correct. Capslock is sometime the problem for me.
    PC NA(no Steam), PvE, mostly solo
  • Michae
    Michae
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    It's a bug that's been around for some time. It gives you wrong message after you make a mistake in the password. Are you sure you're using the correct login/pass?
    "I bear the cruel weight of certainty. Total, absolute, relentless certainty. People rarely comprehend the luxury of doubt... the freedom that comes with indecision. I envy you."
    Sotha Sil

    @Michae PC/EU
  • Red_chimera_oni
    Red_chimera_oni
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    I just logged in (PC NA no steam) no problem. A few weeks ago the game was bugged in that if you mistyped your password, it would send you that 'not authorized' error but not send a code as you describe - instead of just telling you that your password didn't match. The solution then was to log out, then log back in making sure your password was correct. Capslock is sometime the problem for me.

    Problem is website only.
    Ingame there's no insue.
  • TimeViewer
    TimeViewer
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    My logon and pass were fine, no capslock etc, my main is a steam account and auto logon when I launch my alt isn't steam. I logged on earlier at 2am eastern and found that the reset times had been changed with this patch so I went to sleep woke up and suddenly both accounts were not authorized. My main (this account) I was able to reauthorize, the email for this one came, my alt account tho still has not received a code and is locked out.
  • TimeViewer
    TimeViewer
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    and just as suddenly the issue resolves itself, the account no longer needs authorization...
  • Zakesriel
    Zakesriel
    same problem here, they answer to me with the guide on the website, so obviously the problem isn't solved. Still got no valid access code (i recived 7-8 mail with codes after aroun 20hrs and obviously no more valid).

    I want to pay them to play with the plus, i can't. GG only 8 years of bug around here. love it
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    With there already being a thread opened on this subject here, we're going to go ahead and close this one down.

    Thank you for understanding.
    Staff Post
This discussion has been closed.