GeForce Experience cannot detect Elder Scrolls Online

Red_Feather

This is something I can't figure out. Every game I have installed is appearing in GeForce Experience, except for ESO and Warframe. Does anyone know why that would happen?

nightstrike

It's not a supported game, so it doesn't show up. You have to manually add eso64.exe (not the launcher). It generally works ok, but sometimes it takes a few tries to get started. And the performance is noticeably lacking compared to games that Nvidia has specifically made to work with it.

If it keeps not connecting when you add it manually, try just sharing your whole desktop (usually by adding Firefox as a game and minimizing it after it starts).

None of this is ideal, but in a pinch you can make it sort of work.

FWIW, ESO worked perfectly with GFE before ZOS made them pull it from GeForce NOW. I assume after that happened and they dropped support from Now, that eventually with enough GFE updates, it just suffered from bitrot (GFE and NOW use the same backend technology)

Red_Feather

I tried adding eso64.exe a bunch of times. I gave up.

MyxMaster

I found that when I open the GeForce Experience app before opening the ESO Launcher, GeForce finds the game, but I've only got it to work with the GeForce Game filter.

After you launch the game by pushing the Play button, you'll see the GeForce game filter banner on the upper right of your screen. The shortcut is Alt+F3 to add and adjust game filters. Once you're on the ESO game landing page, press Alt+F3 to open the game filter. Alt+Z opens the GeForce overlay. Sorry if none of this makes sense!

I haven't been able to get the GeForce Experience app to find the game in the GeForce Experience application. I've read in other forums that NVidia will need to update GeForce Experience for it to work again. I've also read that GeForce doesn't support ESO any longer. I only really use it for the game filter and I adjust the ESO graphic settings in game. Good luck!!!

Starhorse

Same here. I have no folder where it shows the game app information, just the launcher and another to select to uninstall the game. So bizarre, it's not in the folder where all my other games live.

cptscotty

Just to clarify. "The Elder Scrolls Online" is a listed supported game for Geforce Experience Optimal Settings. ESO made a change a while back and has still not updated with NVidia in order for it to show up properly again.

Here is the link of all supported games: https://www.nvidia.com/en-us/geforce/geforce-experience/games/

madman65

I think there is the Nvidia Now to help with ESO but it also is trouble. I just run the game from the launcher and deal with the issues.

Dagraenion

cptscotty wrote: »

Just to clarify. "The Elder Scrolls Online" is a listed supported game for Geforce Experience Optimal Settings. ESO made a change a while back and has still not updated with NVidia in order for it to show up properly again.

Here is the link of all supported games: https://www.nvidia.com/en-us/geforce/geforce-experience/games/

The link showed that TESO is optimized by Nvidia, but whenever I go to the Nvidia app, it won't optimize.



No matter how many times I click "Optimise", it won't optimise.

Toorlokviing

Not working on my end either. Ive tried adding the app manually multiple times to the nvidia app but no way to optimize or get it to recognize the game unfortunately. Rip free mount i guess

Toorlokviing

Toorlokviing wrote: »

Not working on my end either. Ive tried adding the app manually multiple times to the nvidia app but no way to optimize or get it to recognize the game unfortunately. Rip free mount i guess

just realized this only works for peeps who have it on steam or epic....as someone who has supported and played this game on the launcher since the game launched, i feel just a little jyped and left out. very unfortunate.

The_Saint

https://www.elderscrollsonline.com/de/news/post/67395

Arizona_Steve

... which is complete [snip]. Not only am I excluded due to playing on the ZOS launcher since the beta, I have a 4090 and therefore nVidia owes me one

[edited for profanity bypass]

ZOS_Kevin

If you are having an issue claiming the mount, please submit a ticket and pass along the ticket number to me. Please make sure to ping me. We are working with customer service now to help those who are having an issue.

Dagraenion

@ZOS_Kevin





I launched the game via the NVIDIA app, played the game for more than two hours, restarted the NVIDIA app, and still no mount.

reazea

ZOS_Kevin wrote: »

If you are having an issue claiming the mount, please submit a ticket and pass along the ticket number to me. Please make sure to ping me. We are working with customer service now to help those who are having an issue.

Greetings!

Thank you for contacting The Elder Scrolls Online Team.

We understand that you are experiencing issues with the recent NVIDIA promotion.

At this time, an adjustment has been made which should allow all qualifying players to participate. We ask that you please repeat the qualifying playtime through the NVIDIA app. This should allow you to receive your rewards.

For further concerns, please reach out to NVIDIA Support. We appreciate your patience and understanding.

Regards,
Kyle
The Elder Scrolls Online Team

Keep an eye on our official Facebook, Twitter, and website for upcoming news about The Elder Scrolls Online, including release-date info:
https://www.facebook.com/ElderScrollsOnline
http://twitter.com/TESOnline
http://elderscrollsonline.com

This is what contacting customer service gets us.

Dagraenion

reazea wrote: »

ZOS_Kevin wrote: »

If you are having an issue claiming the mount, please submit a ticket and pass along the ticket number to me. Please make sure to ping me. We are working with customer service now to help those who are having an issue.

Greetings!

Thank you for contacting The Elder Scrolls Online Team.

We understand that you are experiencing issues with the recent NVIDIA promotion.

At this time, an adjustment has been made which should allow all qualifying players to participate. We ask that you please repeat the qualifying playtime through the NVIDIA app. This should allow you to receive your rewards.

For further concerns, please reach out to NVIDIA Support. We appreciate your patience and understanding.

Regards,
Kyle
The Elder Scrolls Online Team

Keep an eye on our official Facebook, Twitter, and website for upcoming news about The Elder Scrolls Online, including release-date info:
https://www.facebook.com/ElderScrollsOnline
http://twitter.com/TESOnline
http://elderscrollsonline.com

This is what contacting customer service gets us.

In short, nothing useful. I don't know what I am doing wrong, but I am not receiving the mount.