The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!

Problem logging in

ggurman
ggurman
I just reinstalled ESO after being away for over a year. I can log into my account on the website with no problem, but when I try to log into the game, it says my login failed. I have tried changing my password, but it still fails.

What's causing this?
  • ggurman
    ggurman
    Update: Discovered that I needed to log into the game through Steam. I totally forgot that I had purchased the game through Steam. Now it works fine.
  • ZOS_Bill
    ZOS_Bill
    admin
    @ggurman

    Could you provide a screenshot of the exact error message at login?
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