Unable to enter "Old Orsinium Interior" of the Old Orsinium public dungeon

mutthra

i saw a work around mentioned for old orsinium somewhere, and was able to test it with a couple of guild mates. after completing the quest, if you group with a toon that has the quest active in their journal, you can get back into the interior. it's probably the same for crow's woods.

what this hints at is that the post-quest test for the door to be unlocked is, for whatever reason, failing. possibly, the quest complete status is not registering properly.

best way i can think of at the moment to pass in-game info on to the devs would be to hop into the pts with a toon that hasn't done the quest and file bug reports before and after the quest completion dialog, and after leaving the dungeon. put the bug id from the first report in the other two reports so they're all linked, and add notes for what's going on.

this'll be faster for people that know the dungeon, since i've only been through it a couple of times.

Celticmagick

I was hoping that things would work after maintenance and the patch (even though the dungeon wasn't mentioned in the patch notes), but still no luck. The wait continues.

Stinkyremy

Bumping this as I was curious if this was fixed but is not in natch potes.
Hopefully devs will see and respond that it is gonna be fixed.

cherryskary

@ZOS_GinaBruno can we *please* get acknowledgment about this issue? I've seen threads 2 years old about this being a problem. 2/3 of the dungeon is cut off after you finish the quest, and there's supposed to be an antiquity lead in there.

Zorkulon

Bumping since I can't continue my zone progression and multiple other achievements without this being fixed.

@ZOS_GinaBruno can we *please* get acknowledgment about this issue? I've seen threads 2 years old about this being a problem. 2/3 of the dungeon is cut off after you finish the quest, and there's supposed to be an antiquity lead in there.

Vixen_Wild

Going to throw my 2 cents in. I have tried going back in on multiple characters on both Xbox and PS on the NA server. So far had 3 characters locked out of 2/3 of the dungeon. They have all completed the quest. I would also like to be able to continue farming motif pages and gear in there. This has been going on for sometime now. Is there any chance we can get an update to a fix for this? @ZOS_GinaBruno @ZOS_Bill

SeaGtGruff

Has this really been an issue for 2 years? I don't see how that's possible, since I think I've gone into Old Orsinium on my main who's done the quest more recently than that-- maybe 1 year ago, although I'm not sure about that; but almost certainly less than 2 years ago.

dragonlord500

im vastly disappointed in the forum moderators for their severe lack of communication with the people on the forums. a problem as old as this should be priority above all else and yet they refuse to talk to us.

vsrs_au

I'll add my ping to the list. @ZOS_GinaBruno , can we have some feedback on whether this problem will be fixed, please ?

daim

aaand confirmed. Cant enter it.
I've farmed there a lot so I know it's a bug 100%

Tried relogging, dismissing companion etc but cant access the interior.

SeaGtGruff wrote: »

Has this really been an issue for 2 years? I don't see how that's possible, since I think I've gone into Old Orsinium on my main who's done the quest more recently than that-- maybe 1 year ago, although I'm not sure about that; but almost certainly less than 2 years ago.

Nope. It was working fine until the last big update.

Zorkulon

No mention of this bug being fixed in the XBOX patch notes v1.30.2.0 @ZOS_GinaBruno any status on this being worked on?

shannarab16_ESO

I also cannot enter - I was there about one or two months ago with all my 4 characters to farm the lead for the forge. I had no problems then, but now I'm locked out.

MishMash

Good Morning @ZOS_GinaBruno

Today is December 26, 2022. I hope you had a relaxing day yesterday.
I see several people have been alerting (for a while now) to the fact that Old Orsinium (inner) is bugged, and cannot be entered.

I removed/renamed my addons/vars folder, not just reloaded the game, but restarted it.
Went back to enter, and it will not let me.
I figured there is a chance that my companion was the issue -- so made sure my companion was put away and tried again--- no go.

Completely vanilla and the game will not allow me into the inner section.
I completed the quest(s) years ago and also have the achievements on multiple toons. Not sure what else to do?

Would you or someone within your department be so kind to offer help on this issue...
Am I overlooking something? Is this a known bug? and if so is there a known fix or shall we wait for an update to fix it?

Thank you for your time and I look forward to your reply.

Hagrett

7 weeks since this thread was created.

@ZOS_GinaBruno @ZOS_Kevin ?

MishMash

@ZOS_GinaBruno @ZOS_Kevin or any other @ZOS

Disappointed that support did not take a moment to at least respond that they have noted the issue and will offer advice later -- or to stand by.

This thread has gone without response for a long while now.

./sigh

lbeaton

The same. I only now got around to trying to finish off the House of Orsimer Glories, only to find myself locked out of the Old Orsinium interior. Nashruth is dead, and I collected the relevant achievements waaay back in 2018 (I'm a filthy casual, what can I say?), but no dice.

Hope this gets fixed, feels crummy to have picked up this old thread after so long only for this to happen. Happy 2023, everyone.

Orama

Heey guys i found a way to overcome this bug !!!!!! All you have to do is find smn who has the DLC or ESO+ and hasnt done the quest yet! Group up and when he enters you can enter too!!!! Just make sure to abandon quest afterwards so that he can reenter (unless he is fully done with this place)!! I tested it on two characters and it works! If you wanna thank me an recipie for xp @Orama would be nice , but seriously glad i could help and make fellow adventurers happy

Zorkulon

Yeah, that method works. But I’m really hoping developers fix it for us less social players LOL

Soriana

Friend and I had this issue tonight; both of us have completed the related quests though. All we had to do was be in a group and it allows access to the interior.

SeaGtGruff

Soriana wrote: »

Friend and I had this issue tonight; both of us have completed the related quests though. All we had to do was be in a group and it allows access to the interior.

Do you mean be in a group with each other, even though both of you already did the quest? If so, can you be in different zones, such as temporarily grouping with a friend or fellow guild member just so you can enter Old Orsinium while the other player is free to continue doing whatever they were doing in the game?

SeaGtGruff

SeaGtGruff wrote: »

Soriana wrote: »

Friend and I had this issue tonight; both of us have completed the related quests though. All we had to do was be in a group and it allows access to the interior.

Do you mean be in a group with each other, even though both of you already did the quest? If so, can you be in different zones, such as temporarily grouping with a friend or fellow guild member just so you can enter Old Orsinium while the other player is free to continue doing whatever they were doing in the game?

I tried grouping with a friend who was elsewhere in the game, but it didn't let me use the door. I didn't group with them until after I was inside OO because I wanted to try the door ungrouped first (to rule out the possibility that they'd fixed the bug), so that might have affected it. Also, the player I grouped with hadn't done the quest yet, so that might have affected it as well. I'll try again with someone who's already done the quest to see if that works. If it does, I'll try different combinations of factors to see if I can isolate the specific circumstances required for it to work.

Zorkulon

Thanks for trying to clarify the work around for those of us who have just abandoned efforts until it is fixed

Dr_Rektar

@ZOS_GinaBruno the bug is still here after so long. Can we have at least any answer that zos know about it?

element0032

The door is bugged for me as well after completing the quest years ago but I can confirm a workaround. I grouped with a friend's character that hadn't done the quest yet and after they completed the door puzzle for the quest I was able to enter with them.

daim

Still broken

vsrs_au

@ZOS_Kevin , could we have some update on this issue, please ? Is any fix in progress for it ? Thanks.

Bethgael

I am having this issue today.

First completed quest/did group boss etc back on 13 September 2021. Wanted to do the one boss I was missing. Can't get through the door. There's another individual here who is having the same problem, not grouped.

Aliyavana

still broken

shannarab16_ESO

Still broken on PC EU Megaserver.

cyclonus11

I don't see a fix on the PTS patch notes