Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Unable to take mail attachments or delete mail after hotfix
Cayr
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Experiencing three issues with the mailbox after today's hotfix:
- Unable to take mail attachments. I can see the mail and the attachments (in this instance, the daily crafting material mail), and the key for 'Take Attachments', but pressing it does not take the attachments.
- Opening the mailbox at all results in starting a loop of the "error" or "empty" sound, which doesn't stop until I relog.
- "Delete Mail" command is now completely missing from the bottom of the screen.
Relogging, restarting the game or verifying files on Steam did not fix any of the three problems, most of my addons are also disabled since U36 and this wasn't an issue before today's hotfix.
- Unable to take mail attachments. I can see the mail and the attachments (in this instance, the daily crafting material mail), and the key for 'Take Attachments', but pressing it does not take the attachments.
- Opening the mailbox at all results in starting a loop of the "error" or "empty" sound, which doesn't stop until I relog.
- "Delete Mail" command is now completely missing from the bottom of the screen.
Relogging, restarting the game or verifying files on Steam did not fix any of the three problems, most of my addons are also disabled since U36 and this wasn't an issue before today's hotfix.
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Sarannah✭✭✭✭✭
✭✭✭PC EU: Had no issues with opening mail, receiving the goods, and deleting the mails. Did so on 10+ characters directly after the third maintenance today. My guess is one of your remaining add-ons is causing this issue. Disable all add-ons for a minute, and check if that works.0 -
Necrotech_Master✭✭✭✭✭
✭✭✭✭✭i havent had any mail issues, but i have noticed an issue with deleting mail where the text from the mail stays in the panel until you select another panel
i do use an addon to remove that prompt asking me if i want to delete the mail not sure if that is related, and it technically is not impacting functionality just odd occurrenceplays PC/NA
handle @Necrotech_Master
active player since april 2014
i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them
feel free to stop by and use the facilities0